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Job Description
- Req#: E0325-06-24-2025?language=en&page=776&sort=publicationDateDesc
- Educated to A level standard or equivalent.
- GCSE Maths and English
- Previous experience in a customer or patient facing role
- Experience in a busy administrative role
- A competent user of all Office 365 programmes
- Tech savvy and comfortable working on new systems e.g. patient record systems
- A good phone manner
- An excellent grasp of the English language both verbally and in written format
- A good team player happy to jump in and support others when required
- Educated to A level standard or equivalent.
- GCSE Maths and English
- Previous experience in a customer or patient facing role
- Experience in a busy administrative role
- A competent user of all Office 365 programmes
- Tech savvy and comfortable working on new systems e.g. patient record systems
- A good phone manner
- An excellent grasp of the English language both verbally and in written format
- A good team player happy to jump in and support others when required
Job summary
We are looking for a new Healthcare Administrator to join our Suffolk team. This will be 40 hours over 5 days per week including weekends, on a rota basis.
Main duties of the job
As you'd guess from the title this role involves carrying out different administrative duties and its a varied role you could be booking patients into their appointments, making and answering phone calls, sending and replying to emails, managing the post and sending letters or dealing with enquiries. Our clinics are busy so were looking for someone who loves working in a fast-paced environment where every day is different.
About us
Who are we?
Newmedica are one of the leading providers of NHS ophthalmology services in England, providing outpatients appointments, diagnostic testing and eye surgery. We aim to change lives through better sight and eye health.
We care for thousands of NHS and private patients a year in our specialist eye clinics across the country. We have significant growth plans over the next few years as we look to establish a national footprint and open many new sites across the UK.
We are thrilled to say that following an independently conducted survey of Newmedica colleagues to tell us what its like to work here, we have been certified as a Great Place to Work for the second year running. The feedback has directly contributed to Newmedica being listed among the UKs top 50 Best Workplaces for 2025.
Details
Date posted
24 June 2025
Pay scheme
Other
Salary
£26,250 a year FTE
Contract
Permanent
Working pattern
Full-time
Reference number
E0325-06-24-2025
Job locations
Newmedica Suffolk
Hadleigh Road
Ipswich
IP2 0EE
Newmedica (suffolk) Ltd
Kempson Way
Bury St. Edmunds
Suffolk
IP32 7AR
Newmarket Community Hospital
56 Exning Road
Newmarket
Suffolk
CB8 7JG
Job descriptionJob description
Job responsibilities
We need someone who is incredibly customer focussed and enjoys meeting and talking to people the thought of eye surgery can be a daunting prospect for patients to deal with, so all our team members need to be empathetic and friendly and able to put patients at ease.
Job responsibilities
We need someone who is incredibly customer focussed and enjoys meeting and talking to people the thought of eye surgery can be a daunting prospect for patients to deal with, so all our team members need to be empathetic and friendly and able to put patients at ease.
Person SpecificationPerson Specification
Qualifications
Essential
Experience
Essential
Qualifications
Essential
Experience
Essential
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
New Medical Systems Ltd
Address
Newmedica Suffolk
Hadleigh Road
Ipswich
IP2 0EE
Employer's website
Employer details
Employer name
New Medical Systems Ltd
Address
Newmedica Suffolk
Hadleigh Road
Ipswich
IP2 0EE
Employer's website
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.
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