• Job Description

  Req#: C9365-25-0101-2?language=en&page=798&sort=publicationDateDesc

  Job summary

  We are looking to recruit an enthusiastic, caring and highly motivated HealthCare Assistant (HCA) to join our dynamic team. AMU is a busy area taking patients with a variety of care needs for assessment and initial treatment. The candidate needs to be an excellent team player with proven Customer Care skills and will need effective communication skills as well as the ability to work under pressure. Alongside direct care the candidate will be expected to support the nurses with patient assessment and will have the opportunity to develop skills such as venepuncture, cannulation, ECG recording and to pursue a link nurse role.

  *** Please note we do not offer Certificates of Sponsorships for this role ***

  Main duties of the job

  Your role as a Health Care Assistant (HCA) is to work alongside registered nurse as part of the ward or department team to provide care to patients.

  The types of duties include: washing and dressing patients, serving patients meals, assisting with feeding patients when necessary, helping people to mobilise, assisting patients with toileting, bed-making, generally assisting with patients' overall comfort, monitoring patients' conditions by taking temperatures, pulse, respirations and weight.

  Acting with compassion you will put patients at the centre of all you do.

  You will communicate effectively with patients and their carers.

  This role will require you to work variable hours on a rota including days, nights, weekends and holidays.

  About us

  Our purpose is simple - Putting Patients First. We are looking for exceptional colleagues who can help us achieve this.

  Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.

  The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester

  Our workforce is nearly 6,800 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.

  We are committed to recruiting the best people to work with us to achieve our Vision - working in partnership to provide the best healthcare for our communities, leading and supporting our teams to move 4ward. Our 4ward behaviours, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.

  Our objectives are simple:

  • Best services for local people
  • Best experience of care and best outcomes for our patients
  • Best use of resources
  • Best people

  Better never stops, and our Clinical Services Strategy provides a clear future vision for our Trust, our hospitals, our services and our role in the wider health and care system.

  We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer.

  Details

  Date posted

  13 May 2025

  Pay scheme

  Agenda for change

  Band

  Band 2

  Salary

  £23,615 a year

  Contract

  Permanent

  Working pattern

  Full-time, Flexible working

  Reference number

  C9365-25-0101-2

  Job locations

  The Alexandra Hospital

  Woodrow Drive

  Redditch

  Worcestershire

  B98 7UB

  
  

  Job description

  Job responsibilities

  You will assist with washing and dressing patients, using hoists as appropriate.

  You will assist with serving meals and feeding patients, including reporting on their intake and recording on charts as appropriate.

  You will assist with toileting, escorting patients to and from the lavatory and recording outputs where necessary.

  You will assist with monitoring patients' conditions by taking temperatures, pulse, respirations and weight

  You will assist with patients mobilisation, ensuring safe environment and using appropriate techniques.

  You will make beds and help to ensure the ward/department is kept clean, tidy and safe.

  You will communicate with patients and their relatives with care and compassion.

  You will help to ensure that patients are kept comfortable and receive personalised care.

  You will be involved in patient booking in / admission, introducing patients to ward / department area as directed by registered nurse.

  You will assist with the recording and safe keeping of patients property and valuables.

  You will assist the multi professional team to prepare and support patients undergoing treatment and / or investigation maintaining privacy and dignity at all times.

  You will safeguard vulnerable adults.

  You will report to the nurse in charge of the ward / department matters of concern relating to patients and the ward / department environment.

  You will undertake duties outside your working area (e.g. delivery and collection) to assist in maintaining good communication.

  You will ensure the privacy and dignity of patients is met at all times.

  You will be adaptable and flexible to working in various areas of the department or ward as required.

  Job description

  Job responsibilities

  You will assist with washing and dressing patients, using hoists as appropriate.

  You will assist with serving meals and feeding patients, including reporting on their intake and recording on charts as appropriate.

  You will assist with toileting, escorting patients to and from the lavatory and recording outputs where necessary.

  You will assist with monitoring patients' conditions by taking temperatures, pulse, respirations and weight

  You will assist with patients mobilisation, ensuring safe environment and using appropriate techniques.

  You will make beds and help to ensure the ward/department is kept clean, tidy and safe.

  You will communicate with patients and their relatives with care and compassion.

  You will help to ensure that patients are kept comfortable and receive personalised care.

  You will be involved in patient booking in / admission, introducing patients to ward / department area as directed by registered nurse.

  You will assist with the recording and safe keeping of patients property and valuables.

  You will assist the multi professional team to prepare and support patients undergoing treatment and / or investigation maintaining privacy and dignity at all times.

  You will safeguard vulnerable adults.

  You will report to the nurse in charge of the ward / department matters of concern relating to patients and the ward / department environment.

  You will undertake duties outside your working area (e.g. delivery and collection) to assist in maintaining good communication.

  You will ensure the privacy and dignity of patients is met at all times.

  You will be adaptable and flexible to working in various areas of the department or ward as required.

  Person Specification

  Qualifications

  Essential

  • Basic standard of education including Maths and English
  • Experience of working in a patient care setting or customer facing environment
  • Ability to communicate effectively, and demonstrate excellent communication skills: verbal, listening & written
  • Legible handwriting.
  • Be able to demonstrate an understanding of the concept of confidentiality
  • Self-awareness in terms of assessing own knowledge and competence and understanding your own boundaries
  • Self-awareness in terms of recognising the impact of your behaviour and other peoples behaviour

  Desirable

  • An understanding of the Trusts 4Ward Values:
  • Do what we say we will do
  • No delays, every day
  • We listen, We learn, We lead
  • We Work Together, We Celebrate Together
  • A basic of: The 6 Cs Compassion in Practice: Compassion, Courage, Care, Competence, Commitment, Communication,
  • A basic understanding of the NHS Constitution and our values and behaviours.

  Person Specification

  Qualifications

  Essential

  • Basic standard of education including Maths and English
  • Experience of working in a patient care setting or customer facing environment
  • Ability to communicate effectively, and demonstrate excellent communication skills: verbal, listening & written
  • Legible handwriting.
  • Be able to demonstrate an understanding of the concept of confidentiality
  • Self-awareness in terms of assessing own knowledge and competence and understanding your own boundaries
  • Self-awareness in terms of recognising the impact of your behaviour and other peoples behaviour

  Desirable

  • An understanding of the Trusts 4Ward Values:
  • Do what we say we will do
  • No delays, every day
  • We listen, We learn, We lead
  • We Work Together, We Celebrate Together
  • A basic of: The 6 Cs Compassion in Practice: Compassion, Courage, Care, Competence, Commitment, Communication,
  • A basic understanding of the NHS Constitution and our values and behaviours.

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  Worcestershire Acute Hospitals NHS Trust

  Address

  The Alexandra Hospital

  Woodrow Drive

  Redditch

  Worcestershire

  B98 7UB

  
  

  Employer's website

  https://www.worcsacute.nhs.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Worcestershire Acute Hospitals NHS Trust

  Address

  The Alexandra Hospital

  Woodrow Drive

  Redditch

  Worcestershire

  B98 7UB

  
  

  Employer's website

  https://www.worcsacute.nhs.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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