NHS
Healthcare Assistant
This job is now closed
Job Description
- Req#: A0361-25-0001?language=en&page=1252&sort=publicationDateDesc
- Ability to work across boundaries
- Adaptable to and embracing of change
- Highly motivated and enthusiastic
- Team player
- Effective in time management
- Ability to provide quality care
- Good interpersonal and communication skills
- Good organisational skills
- Ability to work independently following verbal or written instructions
- Computer literate
- Skills in Phlebotomy, taking ECGs and blood pressures
- Ability to work as part of a large team and in conjunction with other health care professionals, but also be able to work independently.
- An understanding, acceptance and adherence to the need for strict confidentiality.
- Able to work under pressure and remain calm.
- Flexible and adaptable.
- Aware of own limitations.
- Keen to develop.
- Provide cover for absence of other HCAs when required.
- Previous experience as Health Care Assistant in Primary Care
- Previous experience in Primary Care setting
- Previous experience in General Practice
- Basic Maths and English
- Good standard of General Education
- Certificate of Higher Education in Primary care or qualified to NVQ Level 3
- Qualified in Phlebotomy
- Ability to work across boundaries
- Adaptable to and embracing of change
- Highly motivated and enthusiastic
- Team player
- Effective in time management
- Ability to provide quality care
- Good interpersonal and communication skills
- Good organisational skills
- Ability to work independently following verbal or written instructions
- Computer literate
- Skills in Phlebotomy, taking ECGs and blood pressures
- Ability to work as part of a large team and in conjunction with other health care professionals, but also be able to work independently.
- An understanding, acceptance and adherence to the need for strict confidentiality.
- Able to work under pressure and remain calm.
- Flexible and adaptable.
- Aware of own limitations.
- Keen to develop.
- Provide cover for absence of other HCAs when required.
- Previous experience as Health Care Assistant in Primary Care
- Previous experience in Primary Care setting
- Previous experience in General Practice
- Basic Maths and English
- Good standard of General Education
- Certificate of Higher Education in Primary care or qualified to NVQ Level 3
- Qualified in Phlebotomy
Job summary
We are looking for two or three Health Care Assistants to join our busy and friendly team to provide a high-quality service to patients, doctors, and other members of the Primary Healthcare Team.
This post will be suited to an experienced HCA, preferably with an NVQ Level 3 in Health and Social Care, although training would be available to suitable candidates. Training courses include an expectation of personal study and commitment to completing lengthy study modules.
The hours are expected to be between 18 and 37.5 per week, across Monday to Friday, and there is generally a set working pattern between 08:00-18:00. Evening and weekend cover may be expected, including up to 20:00 on either a Monday, Tuesday or Wednesday and Saturday morning is 09:00 13:00 (though this would be for cover only and not part of the rota).
You must support all your colleagues whilst always maintaining professionalism and discretion and be able to work independently and as part of a team. Good communication skills and attention to detail are essential along with the flexibility to cover for annual/sick leave. Knowledge of SystmOne would be an advantage.
You will have experience of working with the public, have a cheerful and polite manner, be able to multi-task and be a good team player. You must be able to always contribute to the maintenance of patient confidentiality, inside and outside the Practice.
Applicants will be required to work at any of the Practices sites.
Main duties of the job
You will need to be a good communicator with excellent interpersonal and customer service skills, especially under pressure.
You will work alongside the clinicians in the provision of patient care. You will undertake and record measurements of height and weight, urinalysis, blood pressure, peak flow measurements, recording of ECGs, venepuncture, Flu and Pneumonia vaccinations, B12 injections (all under Patient Specific Directions and only if already competent to do these injections post HCA training).
You will have excellent organisational skills and time management is a critical requirement. You will also have a caring, empathetic character, which we view as being essential.
It is very important to have a 'can do' attitude to support your colleagues. It is also required that you will be flexible to cover shifts for sickness and annual leave when required.
About us
We are a large, forward-thinking Practice with 47,500 patients across five main practice sites - Brough, South Cave, Hessle, Holme Upon Spalding Moor and Bubwith. Each of these sites has its own personal characteristics and a varied patient mix as we cover commuting areas for Hull, Leeds, and York, due to easy access to A63/M62, and also rural East Yorkshire.
The ideal candidate will be able to work in a fast-paced working environment and be able to adapt to change easily. You will need to have a strong work ethic and be able to work under pressure and in isolation, although there will always be a senior colleague in the building with you.The role involves close personal patient contact in person and on the phone, so good communication skills are essential. Your role will be varied, dealing with a variety of duties and no two days will be the same.
We offer excellent working conditions and NHS pension scheme. For full details about the role please see the attached job description and person specification.
Date posted
18 March 2025
Pay scheme
Other
Salary
£23,875 to £24,051 a year
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
A0361-25-0001
Job locations
4 Centurion Way
Brough
HU15 1AY
Doctors Surgery
Rush View
Holme-on-spalding-moor
York
YO43 4BJ
East Yorkshire Pct
11 Hull Road
Hessle
HU13 9LZ
The Surgery
Highfield Road
Bubwith
Selby
North Yorkshire
YO8 6LY
The Ridings Medical Group
67 Ferry Road
South Cave
Brough
HU15 2JG
Job descriptionJob description
Job responsibilities
CLINICAL CARE
Work alongside the clinician(s) in the provision of patient care.
Undertakes and records the following tasks: measurement of height and weight, urinalysis, blood pressure, peak flow measurements, recording of ECGs, venepuncture, Flu and Pneumonia vaccinations, B12 injections (all under Patient Specific Directions and only if already competent to do these injections post HCA training), and FeNo Checks.
Recognises changes in a patients observations which must be reported and acted on.
Assist clinicians in emergency management of patients and assisting the clinician with coil fitting, contraceptive implant fitting and minor surgery.
Enable patients to access appropriate professionals in the practice team.
Act as chaperone.
Appreciate the principles of healthy living.
Provide relevant health promotion literature for patients.
CARE AND PROGRAMME MANAGEMENT
Clearly presents a patients point of view to others
Ensure stock items are ordered and provided in GP and treatment rooms and emergency equipment.
Maintain clinical equipment efficiently and ensures servicing is undertaken. Ensure daily, weekly and monthly recordings of equipment are maintained, including fridge temperatures, spirometry calibration, and emergency equipment check.
Follows infection control standards in all practice situations and guidelines for use of sterile equipment.
Contribute new ideas to improve patient care.
Instruct patients in appropriate techniques or tasks.
CLINICAL PRACTICE LEADERSHIP
Work effectively in a team.
Interact with patients and colleagues in a professional manner.
Maintain set standards of organisation in Practice.
Take appropriate action if standards are not being met.
Recognise potential areas of conflict, preventing where possible and reporting to senior members of staff if unable to resolve.
Undertake any new training necessary to maintain and update existing skills.
Undertake any new training necessary to improve patient care or access, within the competencies of the HCA and appropriate to the role of the senior HCA.
Take part in personal annual personal development plans.
Job responsibilities
CLINICAL CARE
Work alongside the clinician(s) in the provision of patient care.
Undertakes and records the following tasks: measurement of height and weight, urinalysis, blood pressure, peak flow measurements, recording of ECGs, venepuncture, Flu and Pneumonia vaccinations, B12 injections (all under Patient Specific Directions and only if already competent to do these injections post HCA training), and FeNo Checks.
Recognises changes in a patients observations which must be reported and acted on.
Assist clinicians in emergency management of patients and assisting the clinician with coil fitting, contraceptive implant fitting and minor surgery.
Enable patients to access appropriate professionals in the practice team.
Act as chaperone.
Appreciate the principles of healthy living.
Provide relevant health promotion literature for patients.
CARE AND PROGRAMME MANAGEMENT
Clearly presents a patients point of view to others
Ensure stock items are ordered and provided in GP and treatment rooms and emergency equipment.
Maintain clinical equipment efficiently and ensures servicing is undertaken. Ensure daily, weekly and monthly recordings of equipment are maintained, including fridge temperatures, spirometry calibration, and emergency equipment check.
Follows infection control standards in all practice situations and guidelines for use of sterile equipment.
Contribute new ideas to improve patient care.
Instruct patients in appropriate techniques or tasks.
CLINICAL PRACTICE LEADERSHIP
Work effectively in a team.
Interact with patients and colleagues in a professional manner.
Maintain set standards of organisation in Practice.
Take appropriate action if standards are not being met.
Recognise potential areas of conflict, preventing where possible and reporting to senior members of staff if unable to resolve.
Undertake any new training necessary to maintain and update existing skills.
Undertake any new training necessary to improve patient care or access, within the competencies of the HCA and appropriate to the role of the senior HCA.
Take part in personal annual personal development plans.
Person SpecificationPerson Specification
Skills
Essential
Desirable
Behaviours
Essential
Experience
Desirable
Qualifications
Essential
Desirable
Skills
Essential
Desirable
Behaviours
Essential
Experience
Desirable
Qualifications
Essential
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
The Ridings Medical Group
Address
4 Centurion Way
Brough
HU15 1AY
Employer's website
https://www.theridingsmedicalgroup.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
The Ridings Medical Group
Address
4 Centurion Way
Brough
HU15 1AY
Employer's website
https://www.theridingsmedicalgroup.nhs.uk/ (Opens in a new tab)
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.