• Job Description

  Req#: M0065-25-0005?language=en&page=253&sort=publicationDateDesc

  Job summary

  CBC Workforce Solutions Flexible Workforce Hub are recruiting experienced Healthcare Assistants (HCAs). As an HCA, you will support GP practices on a sessional basis during practice opening hours undertaking tasks appropriate to the role such as NHS health checks, phlebotomy, vaccinations and long term condition reviews.

  You can choose shifts from across Gatesheads Primary Care Network via our online rota system.

  We believe in recruiting locally, to build stronger relationships with our partners and patients. We have a dedicated team based in Team Valley who will support applicants with the application and any training required.

  Main duties of the job

  Undertake, record and follow guidelines for tasks and procedures for which you have received appropriate training:

  • ECG recording
  • Phlebotomy
  • Long Term Condition reviews
  • Sample processing
  • NHS Health Checks
  • Blood pressure
  • Vitamin B12 injections
  • Diabetic Foot Checks
  • Pulse rate and rhythm
  • Tympanic thermometer use/temperature recording
  • Height, weight and BMI
  • Chaperoning duties as needed (on completion of training)
  • Dealing with blood and body fluid spillages
  • Restocking consultation rooms and sterilising equipment
  • Assist GP with specialist clinics such as implants, coils and minor surgery
  • Handle sensitive and confidential information
  • Use of clinical IT systems, and maintaining accurate patient records
  • Recognise and report issues relating to safeguarding vulnerable children and adults

  About us

  CBC Workforce Solutions delivers services with Partner organisations as part of Gateshead Care Partnership. The other Partner organisations are made up of, Gateshead NHS Foundation Trust (GHNFT), Gateshead Local Authority, and CBC Workforce Solutions.

  Collaboration, mutual respect, and trust are fundamental to successful partnership working.

  All staff employed into the company will frequently be working across organisational boundaries to ensure patient safety is paramount, and pathways of care are seamless and inclusive. All staff are expected to work professionally, respectfully and in collaboration with the partners and with frequent contact with voluntary and third sector organisations.

  Details

  Date posted

  30 July 2025

  Pay scheme

  Agenda for change

  Band

  Band 3

  Salary

  £12.75 an hour

  Contract

  Bank

  Working pattern

  Flexible working

  Reference number

  M0065-25-0005

  Job locations

  Ground Floor, Building 7

  Queenspark, Queensway

  Gateshead

  Tyne and Wear

  NE11 0QD

  
  

  Job description

  Job responsibilities

  1. JOB TITLE Healthcare Assistant

  2. LOCATIONVarious GP Practices throughout Gateshead

  3. BAND/SALARY Band 3/Band 4

  4. CONTRACT Zero Hours Contract

  5. JOP PURPOSE/SUMMARY

  CBC Workforce Solutions Flexible Workforce Hub are recruiting experienced Healthcare Assistants (HCAs). As an HCA, you will support GP practices on a sessional basis during practice opening hours undertaking tasks appropriate to the role such as NHS health checks, phlebotomy, vaccinations and long term condition reviews.

  You can choose shifts from across Gatesheads Primary Care Network via our online rota system.

  We believe in recruiting locally, to build stronger relationships with our partners and patients. We have a dedicated team based in Team Valley who will support applicants with the application and any training required.

  6. KNOWLEDGE, SKILLS, AND EXPERIENCE REQUIRED

  • Patient facing work experience is essential
  • Excellent verbal and written communication skills
  • Ability to work as part of a team
  • Excellent organisational skills and time management
  • Working knowledge of EMIS

  7. MAIN DUTIES AND RESPONSIBILITIES

  Undertake, record and follow guidelines for tasks and procedures for which you have received appropriate training:

  • ECG recording
  • Phlebotomy
  • Long Term Condition reviews
  • Sample processing
  • NHS Health Checks
  • Blood pressure
  • Vitamin B12 injections
  • Diabetic Foot Checks
  • Pulse rate and rhythm
  • Tympanic thermometer use/temperature recording
  • Height, weight and BMI
  • Chaperoning duties as needed (on completion of training)
  • Dealing with blood and body fluid spillages
  • Restocking consultation rooms and sterilising equipment
  • Assist GP with specialist clinics such as implants, coils and minor surgery
  • Handle sensitive and confidential information
  • Use of clinical IT systems, and maintaining accurate patient records
  • Recognise and report issues relating to safeguarding vulnerable children and adults

  8. CONFIDENTIALITY

  In the course of their work the post-holder may have access to confidential information relating to the company, its staff, stakeholders, and patients. All such information must be treated as highly confidential, and any breach will be subject to disciplinary action. In addition, the nature of this role may mean that the post holder also has access to information regarding local general practices and this should also be treated as confidential.

  9. COMMUNICATIONS AND WORKING RELATIONSHIPS

  Excellent communication skills with all staff including:

  • Practice Managers and Partners
  • Practice Team Leads
  • Flexible Workforce Hub Team (CBC Workforce Solutions)
  • Local general practices

  10. PERSONAL AND PEOPLE DEVELOPMENT

  The post-holder will participate in any training implemented by CBC Workforce Solutions as part of their employment.

  11. WORKING CONDITIONS:

  • Frequent use of VDU
  • Occasionally exposed to verbal/violence and aggression
  • Face to face direct patient
  • Remote clinical assessment/patient contact
  • Working autonomously
  • Working as part of a team
  • Remote working/need to drive to work across locations.
  • Regular interruptions when concentrating

  12. HEALTH AND SAFETY RESPONSIBILITY

  It is the responsibility of the individual to work in compliance with all current health and safety legislation and the companys Health and Safety Policy and to attend any training requirements both statutory and mandatory in line with the companys legal responsibility to comply with the Health and Safety and Welfare at Work Act 1974.

  13. INFECTION CONTROL

  It is the responsibility of all individuals to comply with infection control policies and to attend any appropriate training requirements in line with the companys responsibility to comply with Government Directives, including COVID-19 regulations.

  14. PRIVACY & DIGNITY & RESPECT AND EQUALITY OF OPPORTUNITY

  CBC Workforce Solutions is committed to ensuring that all current and potential staff, patients, and visitors are treated with dignity, fairness, and respect regardless of gender, race, disability, sexual orientation, age, marital or civil partnership status, religion or belief or employment status. Staff will be supported to challenge discriminatory behaviour.

  15. PROFESSIONAL CODE OF CONDUCT

  To abide by the Code of Practice of Professional body as published by the relevant regulatory body.

  16. PARTNERSHIP WORKING

  CBC Workforce Solutions delivers services with Partner organisations as part of Gateshead Care Partnership. The other Partner organisations are made up of, Gateshead NHS Foundation Trust (GHNFT), Gateshead Local Authority, and CBC Workforce Solutions.

  Collaboration, mutual respect, and trust are fundamental to successful partnership working.

  All staff employed into the company will frequently be working across organisational boundaries to ensure patient safety is paramount, and pathways of care are seamless and inclusive. All staff are expected to work professionally, respectfully and in collaboration with the partners and with frequent contact with voluntary and third sector organisations.

  17. GENERAL

  This job description is intended as a guide to the principal duties and responsibilities for the post and should not be considered an exhaustive list. It is subject to change in line with future development of the company.

  Job description

  Job responsibilities

  1. JOB TITLE Healthcare Assistant

  2. LOCATIONVarious GP Practices throughout Gateshead

  3. BAND/SALARY Band 3/Band 4

  4. CONTRACT Zero Hours Contract

  5. JOP PURPOSE/SUMMARY

  CBC Workforce Solutions Flexible Workforce Hub are recruiting experienced Healthcare Assistants (HCAs). As an HCA, you will support GP practices on a sessional basis during practice opening hours undertaking tasks appropriate to the role such as NHS health checks, phlebotomy, vaccinations and long term condition reviews.

  You can choose shifts from across Gatesheads Primary Care Network via our online rota system.

  We believe in recruiting locally, to build stronger relationships with our partners and patients. We have a dedicated team based in Team Valley who will support applicants with the application and any training required.

  6. KNOWLEDGE, SKILLS, AND EXPERIENCE REQUIRED

  • Patient facing work experience is essential
  • Excellent verbal and written communication skills
  • Ability to work as part of a team
  • Excellent organisational skills and time management
  • Working knowledge of EMIS

  7. MAIN DUTIES AND RESPONSIBILITIES

  Undertake, record and follow guidelines for tasks and procedures for which you have received appropriate training:

  • ECG recording
  • Phlebotomy
  • Long Term Condition reviews
  • Sample processing
  • NHS Health Checks
  • Blood pressure
  • Vitamin B12 injections
  • Diabetic Foot Checks
  • Pulse rate and rhythm
  • Tympanic thermometer use/temperature recording
  • Height, weight and BMI
  • Chaperoning duties as needed (on completion of training)
  • Dealing with blood and body fluid spillages
  • Restocking consultation rooms and sterilising equipment
  • Assist GP with specialist clinics such as implants, coils and minor surgery
  • Handle sensitive and confidential information
  • Use of clinical IT systems, and maintaining accurate patient records
  • Recognise and report issues relating to safeguarding vulnerable children and adults

  8. CONFIDENTIALITY

  In the course of their work the post-holder may have access to confidential information relating to the company, its staff, stakeholders, and patients. All such information must be treated as highly confidential, and any breach will be subject to disciplinary action. In addition, the nature of this role may mean that the post holder also has access to information regarding local general practices and this should also be treated as confidential.

  9. COMMUNICATIONS AND WORKING RELATIONSHIPS

  Excellent communication skills with all staff including:

  • Practice Managers and Partners
  • Practice Team Leads
  • Flexible Workforce Hub Team (CBC Workforce Solutions)
  • Local general practices

  10. PERSONAL AND PEOPLE DEVELOPMENT

  The post-holder will participate in any training implemented by CBC Workforce Solutions as part of their employment.

  11. WORKING CONDITIONS:

  • Frequent use of VDU
  • Occasionally exposed to verbal/violence and aggression
  • Face to face direct patient
  • Remote clinical assessment/patient contact
  • Working autonomously
  • Working as part of a team
  • Remote working/need to drive to work across locations.
  • Regular interruptions when concentrating

  12. HEALTH AND SAFETY RESPONSIBILITY

  It is the responsibility of the individual to work in compliance with all current health and safety legislation and the companys Health and Safety Policy and to attend any training requirements both statutory and mandatory in line with the companys legal responsibility to comply with the Health and Safety and Welfare at Work Act 1974.

  13. INFECTION CONTROL

  It is the responsibility of all individuals to comply with infection control policies and to attend any appropriate training requirements in line with the companys responsibility to comply with Government Directives, including COVID-19 regulations.

  14. PRIVACY & DIGNITY & RESPECT AND EQUALITY OF OPPORTUNITY

  CBC Workforce Solutions is committed to ensuring that all current and potential staff, patients, and visitors are treated with dignity, fairness, and respect regardless of gender, race, disability, sexual orientation, age, marital or civil partnership status, religion or belief or employment status. Staff will be supported to challenge discriminatory behaviour.

  15. PROFESSIONAL CODE OF CONDUCT

  To abide by the Code of Practice of Professional body as published by the relevant regulatory body.

  16. PARTNERSHIP WORKING

  CBC Workforce Solutions delivers services with Partner organisations as part of Gateshead Care Partnership. The other Partner organisations are made up of, Gateshead NHS Foundation Trust (GHNFT), Gateshead Local Authority, and CBC Workforce Solutions.

  Collaboration, mutual respect, and trust are fundamental to successful partnership working.

  All staff employed into the company will frequently be working across organisational boundaries to ensure patient safety is paramount, and pathways of care are seamless and inclusive. All staff are expected to work professionally, respectfully and in collaboration with the partners and with frequent contact with voluntary and third sector organisations.

  17. GENERAL

  This job description is intended as a guide to the principal duties and responsibilities for the post and should not be considered an exhaustive list. It is subject to change in line with future development of the company.

  Person Specification

  Experience

  Essential

  • 1. Patient facing work in an NHS setting is essential
  • 2. Excellent verbal and written communication skills
  • 3. Experience of undertaking NHS Health Checks
  • 4. Experience of undertaking ECGs
  • 5. Experience of administering B12 injections
  • 6. Experience of conducting Long Term Condition reviews
  • 7. Experience of undertaking Diabetic Foot Checks
  • 8. Knowledge and experience of hypertension and blood pressure monitoring
  • 9. Ability to work as part of a team
  • 10. Excellent organisational skills and time management
  • 11. Phlebotomy accredited and competent in taking bloods and safe management of samples
  • 12. Experience working within a GP practice
  • 13. Working knowledge of EMIS
  • 14. Knowledge and experience of uncomplicated wound care
  • 15. Ability to follow practice policy and procedures

  Qualifications

  Essential

  • 1. Educated to GCSE Level or equivalent
  • 2. NVQ Level 2 in Health & Social Care or equivalent
  • 3. Phlebotomy accredited

  Other

  Essential

  • Flexibility of working days and hours including extended hours provision/able to travel to different locations at short notice

  Desirable

  • Clean driving license and access to car

  Person Specification

  Experience

  Essential

  • 1. Patient facing work in an NHS setting is essential
  • 2. Excellent verbal and written communication skills
  • 3. Experience of undertaking NHS Health Checks
  • 4. Experience of undertaking ECGs
  • 5. Experience of administering B12 injections
  • 6. Experience of conducting Long Term Condition reviews
  • 7. Experience of undertaking Diabetic Foot Checks
  • 8. Knowledge and experience of hypertension and blood pressure monitoring
  • 9. Ability to work as part of a team
  • 10. Excellent organisational skills and time management
  • 11. Phlebotomy accredited and competent in taking bloods and safe management of samples
  • 12. Experience working within a GP practice
  • 13. Working knowledge of EMIS
  • 14. Knowledge and experience of uncomplicated wound care
  • 15. Ability to follow practice policy and procedures

  Qualifications

  Essential

  • 1. Educated to GCSE Level or equivalent
  • 2. NVQ Level 2 in Health & Social Care or equivalent
  • 3. Phlebotomy accredited

  Other

  Essential

  • Flexibility of working days and hours including extended hours provision/able to travel to different locations at short notice

  Desirable

  • Clean driving license and access to car

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  Community Based Care Workforce Solutions LTD

  Address

  Ground Floor, Building 7

  Queenspark, Queensway

  Gateshead

  Tyne and Wear

  NE11 0QD

  
  

  Employer's website

  https://www.cbchealth.co.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Community Based Care Workforce Solutions LTD

  Address

  Ground Floor, Building 7

  Queenspark, Queensway

  Gateshead

  Tyne and Wear

  NE11 0QD

  
  

  Employer's website

  https://www.cbchealth.co.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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