• Job Description

  Req#: A4744-24-0000?language=en&page=94&sort=publicationDateDesc

  Job summary

  We are looking for a Healthcare Assistant with excellent patient care and organisational skills.

  Knowledge and ability of taking blood pressure, ECG recording, flu, pneumonia, B12 injections, lifestyle/dietary advice, dressings and phlebotomy are essential.

  You should be a calm and reliable person, have strong communication skills, be able to uphold confidentiality principles at all times, be computer literate and be comfortable working under pressure.

  Hours: 28 hours week.

  Monday - 8am - 4pm.

  Wednesday 12pm-8pm

  Thursday 9.30am-3pm

  Friday 9am-5pm

  Salary: Dependent on skills, knowledge and experience

  Main duties of the job

  Working under the direct supervision of the Practice Nurses and strictly in accordance with specific practice guidelines and protocols, the healthcare assistant will assist the practice clinical team in the provision and delivery of prescribed programmes of patient care.

  Job responsibilities:

  • Blood pressure check
  • New patient health checks/heart checks
  • ECG recording
  • Phlebotomy
  • Spirometry
  • Chaperoning duties
  • Processing and management of laboratory samples requested by GPs/nurses
  • Cleansing and maintenance of surgical equipment
  • Vaccine/cold chain storage, monitoring and recording
  • Surgical equipment and re-stocking and stock rotation (excluding vaccines)
  • Clearing and re-stocking consulting rooms
  • Preparing and maintaining environments and equipment before, during and after patient care interventions including assisting GPs during the performance of minor operations/coil and implant clinics
  • Assisting in the assessment and surveillance of patients health and well-being
  • Undertaking specific clinical activities for named patients that have been delegated and taught specifically in relation to that individual
  • Helping to raise awareness of health and well-being and how it can be promoted.

  • Assisting with the collection and collation of data on needs related to health and wellbeing

    Any other duties for which you have undertaken training and peer supervision e.g. flu vaccinations, pneumonia and B12 vaccinations, dietary/lifestyle advice and dressings

  About us

  We are a high achieving, forward thinking and well organised teaching Practice. The team consists of 6 partners, 6 salaried GPs, an ACP, a Practice Pharmacy Team, MSK Practitioner, 5 nurses and and a capable and competent administration support team.

  The Practice aims to deliver high quality care to 15,500 patients, using EMIS Web. We work from a purpose-built surgery, hosting an extensive range of extended services. As a training practice, there is an active undergraduate and post graduate teaching programme in place. We are part of the Macclesfield PCN.

  If you are a Healthcare Assistant who is keen to work with a vibrant team, focused on providing the best patient care possible, then we would like to meet you! We can offer a competitive salary and annual leave entitlement, access to the NHS pension scheme and development opportunities.

  Date posted

  15 February 2024

  Pay scheme

  Other

  Salary

  £23,894 a year

  Contract

  Permanent

  Working pattern

  Full-time

  Reference number

  A4744-24-0000

  Job locations

  Cumberland House Surgery

  Sunderland Street

  Macclesfield

  Cheshire

  SK11 6JL

  
  

  Job description

  Job responsibilities

  JOB TITLE: HEALTHCARE ASSISTANT

  REPORTS TO: PRACTICE MANAGER

  HOURS: 28 hours per week

  Job summary:

  Working under the direct supervision of the Practice Nurses and strictly in accordance with specific practice guidelines and protocols, the healthcare assistant will assist the practice clinical team in the provision and delivery of prescribed programmes of patient care.

  Job responsibilities:

  Blood pressure check

  New patient health checks/heart checks

  ECG recording

  Phlebotomy

  INR testing

  Spirometry

  Chaperoning duties

  Processing and management of laboratory samples requested by GPs/nurses

  Cleansing and maintenance of surgical equipment

  Vaccine/cold chain storage, monitoring and recording

  Surgical equipment and re-stocking and stock rotation (excluding vaccines)

  Clearing and re-stocking consulting rooms

  Preparing and maintaining environments and equipment before, during and after patient care interventions including assisting GPs during the performance of minor operations/coil and implant clinics

  Assisting in the assessment and surveillance of patients health and well-being

  Undertaking specific clinical activities for named patients that have been delegated and taught specifically in relation to that individual

  Helping to raise awareness of health and well-being and how it can be promoted

  Assisting with the collection and collation of data on needs related to health and wellbeing

  Any other duties for which you have undertaken training and peer supervision e.g. flu vaccinations, pneumonia and B12 vaccinations, dietary/lifestyle advice and dressings

  Confidentiality:

  • In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in

  confidence and have the right to expect that staff will respect their privacy and act appropriately.

  • In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
  • Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

  Health & Safety:

  The post-holder will implement and lead on a full range of promotion and management their own and others health and safety and infection control as defined in the practice Health & Safety policy, the practice Health & Safety manual, and the practice Infection Control policy and published procedures. This will include (but will not be limited to):

  • Using personal security systems within the workplace according to practice guidelines.
  • Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines.
  • Responsible for the correct and safe management of the specimens process including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements.
  • Conform to practice guidelines on hand hygiene.
  • Conform to infection control and clinically based patient care protocols, and implementation of those protocols across the practice.
  • Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed, escalating issues as appropriate.
  • Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process.
  • Making effective use of training to update knowledge and skills.
  • Monitoring practice facilities and equipment in relation to infection control, ensuring that provision of hand cleansing facilities, wipes etc are sufficient to ensure a good clinical working environment. Lack of facilities to be escalated as appropriate.
  • Safe management of sharps procedures including training, use, storage and disposal
  • Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile, and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management.
  • Actively identifying, reporting, and correction of health and safety hazards and infection hazards immediately when recognised.
  • Keeping own work areas and general / patient areas generally clean, sterile, identifying issues and hazards / risks in relation to other work areas within the practice.
  • Undertaking periodic infection control training as per guidelines.
  • Waste management including collection, handling, segregation, container management, storage and collection.
  • Spillage control procedures, management and training.
  • Decontamination control procedures, management and training, and equipment maintenance.
  • Maintenance of sterile environments.
  • Demonstrate due regard for safeguarding and promoting the welfare of children.

  Equality and diversity:

  The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

  • Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation.
  • Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
  • Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

  Personal/Professional development:

  The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

  • Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.
  • Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

  Quality:

  The post-holder will strive to maintain quality within the practice, and will:

  • Alert other team members to issues of quality and risk.
  • Assess own performance and take accountability for own actions, either directly or under supervision.
  • Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.
  • Work effectively with individuals in other agencies to meet patients needs.
  • Effectively manage own time, workload and resources.

  Communication:

  The post-holder should recognize the importance of effective communication within the team and will strive to:

  • Communicate effectively with other team members.
  • Communicate effectively with patients and carers.
  • Recognize peoples needs for alternative methods of communication and respond accordingly.

  Contribution to the Implementation of Services:

  The post-holder will:

  • Apply practice policies, standards and guidance.
  • Discuss with other members of the team how the policies, standards and guidelines will affect own work.
  • Participate in audit where appropriate.

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Job description

  Job responsibilities

  JOB TITLE: HEALTHCARE ASSISTANT

  REPORTS TO: PRACTICE MANAGER

  HOURS: 28 hours per week

  Job summary:

  Working under the direct supervision of the Practice Nurses and strictly in accordance with specific practice guidelines and protocols, the healthcare assistant will assist the practice clinical team in the provision and delivery of prescribed programmes of patient care.

  Job responsibilities:

  Blood pressure check

  New patient health checks/heart checks

  ECG recording

  Phlebotomy

  INR testing

  Spirometry

  Chaperoning duties

  Processing and management of laboratory samples requested by GPs/nurses

  Cleansing and maintenance of surgical equipment

  Vaccine/cold chain storage, monitoring and recording

  Surgical equipment and re-stocking and stock rotation (excluding vaccines)

  Clearing and re-stocking consulting rooms

  Preparing and maintaining environments and equipment before, during and after patient care interventions including assisting GPs during the performance of minor operations/coil and implant clinics

  Assisting in the assessment and surveillance of patients health and well-being

  Undertaking specific clinical activities for named patients that have been delegated and taught specifically in relation to that individual

  Helping to raise awareness of health and well-being and how it can be promoted

  Assisting with the collection and collation of data on needs related to health and wellbeing

  Any other duties for which you have undertaken training and peer supervision e.g. flu vaccinations, pneumonia and B12 vaccinations, dietary/lifestyle advice and dressings

  Confidentiality:

  • In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in

  confidence and have the right to expect that staff will respect their privacy and act appropriately.

  • In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
  • Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

  Health & Safety:

  The post-holder will implement and lead on a full range of promotion and management their own and others health and safety and infection control as defined in the practice Health & Safety policy, the practice Health & Safety manual, and the practice Infection Control policy and published procedures. This will include (but will not be limited to):

  • Using personal security systems within the workplace according to practice guidelines.
  • Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines.
  • Responsible for the correct and safe management of the specimens process including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements.
  • Conform to practice guidelines on hand hygiene.
  • Conform to infection control and clinically based patient care protocols, and implementation of those protocols across the practice.
  • Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed, escalating issues as appropriate.
  • Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process.
  • Making effective use of training to update knowledge and skills.
  • Monitoring practice facilities and equipment in relation to infection control, ensuring that provision of hand cleansing facilities, wipes etc are sufficient to ensure a good clinical working environment. Lack of facilities to be escalated as appropriate.
  • Safe management of sharps procedures including training, use, storage and disposal
  • Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile, and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management.
  • Actively identifying, reporting, and correction of health and safety hazards and infection hazards immediately when recognised.
  • Keeping own work areas and general / patient areas generally clean, sterile, identifying issues and hazards / risks in relation to other work areas within the practice.
  • Undertaking periodic infection control training as per guidelines.
  • Waste management including collection, handling, segregation, container management, storage and collection.
  • Spillage control procedures, management and training.
  • Decontamination control procedures, management and training, and equipment maintenance.
  • Maintenance of sterile environments.
  • Demonstrate due regard for safeguarding and promoting the welfare of children.

  Equality and diversity:

  The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

  • Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation.
  • Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
  • Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

  Personal/Professional development:

  The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

  • Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.
  • Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

  Quality:

  The post-holder will strive to maintain quality within the practice, and will:

  • Alert other team members to issues of quality and risk.
  • Assess own performance and take accountability for own actions, either directly or under supervision.
  • Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.
  • Work effectively with individuals in other agencies to meet patients needs.
  • Effectively manage own time, workload and resources.

  Communication:

  The post-holder should recognize the importance of effective communication within the team and will strive to:

  • Communicate effectively with other team members.
  • Communicate effectively with patients and carers.
  • Recognize peoples needs for alternative methods of communication and respond accordingly.

  Contribution to the Implementation of Services:

  The post-holder will:

  • Apply practice policies, standards and guidance.
  • Discuss with other members of the team how the policies, standards and guidelines will affect own work.
  • Participate in audit where appropriate.

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Person Specification

  Qualifications

  Essential

  • Full clean driving licence and access to car
  • Evidence of TB, MMR and Hep B immunity
  • Evidence of COVID vaccination
  • Satisfactory DBS check
  • Eligibility to work in the UK
  • Satisfactory references

  Desirable

  • Flexible to work across all opening hours i.e. to cover annual leave
  • NVQ level 3

  Experience

  Essential

  • Worked within a healthcare/medical environment.
  • Experience of working as a Healthcare Assistant.
  • Skills in phlebotomy.
  • Working within a patient facing environment.
  • Understanding importance of confidentiality and information governance.
  • Able to follow guidance and policy at all times.
  • Able to follow infection control procedures.
  • Ability to support patients and provide high standards of care.
  • Kind, calm, reliable, punctual, self-motivated, positive, respectful, willing to learn.
  • Good communication skills both written and verbal with patients, staff and external bodies.
  • Flexible, approachable & friendly.
  • Good team working skills and able to give and receive constructive feedback.
  • Ability to work effectively under pressure.
  • Experience of working within a multi-disciplinary team and independently.
  • IT literate, including Microsoft Office i.e. Word/Excel.
  • Maintaining patient records at an acceptable standard.

  Desirable

  • Knowledge of the NHS and its service provision.
  • Skills in management of patients with long term conditions.
  • Quality and Outcome Framework (QOF).
  • Current knowledge of Department of Health guidelines/National Services Framework/Public Health guidelines.
  • Clinical governance awareness.
  • Awareness of patient specific directives.
  • ECGs, patient health checks, blood pressure, basic first aid knowledge, health and safety awareness and awareness of blood borne viruses.
  • Knowledge of EMIS Web.

  Person Specification

  Qualifications

  Essential

  • Full clean driving licence and access to car
  • Evidence of TB, MMR and Hep B immunity
  • Evidence of COVID vaccination
  • Satisfactory DBS check
  • Eligibility to work in the UK
  • Satisfactory references

  Desirable

  • Flexible to work across all opening hours i.e. to cover annual leave
  • NVQ level 3

  Experience

  Essential

  • Worked within a healthcare/medical environment.
  • Experience of working as a Healthcare Assistant.
  • Skills in phlebotomy.
  • Working within a patient facing environment.
  • Understanding importance of confidentiality and information governance.
  • Able to follow guidance and policy at all times.
  • Able to follow infection control procedures.
  • Ability to support patients and provide high standards of care.
  • Kind, calm, reliable, punctual, self-motivated, positive, respectful, willing to learn.
  • Good communication skills both written and verbal with patients, staff and external bodies.
  • Flexible, approachable & friendly.
  • Good team working skills and able to give and receive constructive feedback.
  • Ability to work effectively under pressure.
  • Experience of working within a multi-disciplinary team and independently.
  • IT literate, including Microsoft Office i.e. Word/Excel.
  • Maintaining patient records at an acceptable standard.

  Desirable

  • Knowledge of the NHS and its service provision.
  • Skills in management of patients with long term conditions.
  • Quality and Outcome Framework (QOF).
  • Current knowledge of Department of Health guidelines/National Services Framework/Public Health guidelines.
  • Clinical governance awareness.
  • Awareness of patient specific directives.
  • ECGs, patient health checks, blood pressure, basic first aid knowledge, health and safety awareness and awareness of blood borne viruses.
  • Knowledge of EMIS Web.

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  UK Registration

  Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

  Additional information

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  UK Registration

  Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

  Employer details

  Employer name

  Cumberland House Surgery

  Address

  Cumberland House Surgery

  Sunderland Street

  Macclesfield

  Cheshire

  SK11 6JL

  
  

  Employer's website

  https://www.macclesfieldprimarycarenetwork.co.uk/macclesfield-gp-practices/cumberland-house-surgery/ (Opens in a new tab)

  Employer details

  Employer name

  Cumberland House Surgery

  Address

  Cumberland House Surgery

  Sunderland Street

  Macclesfield

  Cheshire

  SK11 6JL

  
  

  Employer's website

  https://www.macclesfieldprimarycarenetwork.co.uk/macclesfield-gp-practices/cumberland-house-surgery/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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