• Job Description

  Req#: C9430-25-0535?language=en&page=109&sort=publicationDateDesc

  Job summary

  Healthcare Assistant

  Department Ward 1 and 8

  Band 2/3 £24,465 - £26,598 per annum, pro rata if part-time

  Hours: 37.5 all MKUH roles will be considered for flexible working

  Do you have a passion for patient care and want to work in a fast-paced hospital environment? Are you a committed, caring and collaborative individual?

  Ward 8 is a general medicine division who specialise in Diabetes, Endocrinology, hormonal and metabolic problems. Ward 1 is a 26-bedded ward within the Medicine division. They are a short stay unit that specialise in treatment and assessment of acutely unwell medical patients.

  Our main objective at #TeamMKUH is to ensure each, and every patient receives safe and effective care and leaves our patients and their families having a positive experience of the service.

  To join our teams, you must be pro-active, enthusiastic, able to work collaboratively, and put patient needs at the forefront of your role.

  Please be advised if you do not have a NHS Care Certificate you will be Band 2 until this has been completed alongside your 6-month probationary period.

  Please note that we are not able to offer sponsorship for this role.

  Interview w/c 8th September 2025

  Main duties of the job

  'We care We communicate We collaborate We contribute'

  The role of the Healthcare Assistant is to assist the nursing team in the delivery of safe effective care to the patient, supporting patients with personal care and activities of daily living

  About us

  Milton Keynes University Hospital, in proud partnership with the University of Buckingham, is a University Teaching Hospital committed to advancing patient care through cutting-edge research and education. With a "Good" rating from the CQC and significant investment underway, this is an exciting time to join our team and grow your career.

  As a medium sized general hospital, we provide a full range of general medical and surgical services, including a busy Emergency Department, Maternity, and Paediatrics. As the population of our city and surrounding areas continues to grow rapidly, we are expanding and enhancing our facilities to meet rising demand and improve access to care for all our communities.

  We are also proud to offer a growing portfolio of specialist services. In January 2025 we opened our state-of-the-art Radiotherapy Centre, bringing advanced cancer treatment closer to home. Our services also include neonatology, specialist surgical care, and a wide range of diagnostics, supported by the new Community Diagnostic Centre at Whitehouse Health Centre.

  Further investment is underway, including the construction of Oak Wards - a new ward block featuring two 24-bed wards - and the recently approved Women and Children's Centre, set to open by 2030.

  Visit our website to explore the latest news and opportunities at MKUH - News - Milton Keynes University Hospital -

  For further information about Milton Keynes please visit - Visit Milton Keynes

  Details

  Date posted

  21 August 2025

  Pay scheme

  Agenda for change

  Band

  Band 2

  Salary

  £24,465 to £26,598 a year per annum, pro rata if part-time

  Contract

  Permanent

  Working pattern

  Full-time, Part-time

  Reference number

  430-MED25-173A

  Job locations

  Maple Centre Ward 1 (Dept)

  Milton Keynes

  MK6 5LD

  
  

  Job description

  Job responsibilities

  Main duties and responsibilities

  Undertake personal care duties, supporting patients as needed with bathing, toileting, dressing and feeding. Ensure privacy and dignity is maintained. Assess patient health, safety and wellbeing whilst undertaking personal care, reporting any concerns with patient conditions to a senior member of staff, in accordance with the departments escalation process. To complete relevant documentation, including updating patient records with patient information such as fluid balance, nutrition, height and weight, as necessary. To assist, where appropriate, in the induction of new staff within the department, demonstrating duties to new starters To organise own daily workload, adjusting and prioritising appropriately as the ward activity dictates.

  Professional

  To act at all times in a professional and courteous manner. To ensure compliance with statutory and mandatory training.

  Please refer to the Job Description for further details

  Job description

  Job responsibilities

  Main duties and responsibilities

  Undertake personal care duties, supporting patients as needed with bathing, toileting, dressing and feeding. Ensure privacy and dignity is maintained. Assess patient health, safety and wellbeing whilst undertaking personal care, reporting any concerns with patient conditions to a senior member of staff, in accordance with the departments escalation process. To complete relevant documentation, including updating patient records with patient information such as fluid balance, nutrition, height and weight, as necessary. To assist, where appropriate, in the induction of new staff within the department, demonstrating duties to new starters To organise own daily workload, adjusting and prioritising appropriately as the ward activity dictates.

  Professional

  To act at all times in a professional and courteous manner. To ensure compliance with statutory and mandatory training.

  Please refer to the Job Description for further details

  Person Specification

  Qualifications and knowledge

  Essential

  • Basic understanding and competence in Maths & English
  • NVQ Level 2 or equivalent relevant experience
  • Knowledge of personal care and activities of daily living
  • Awareness of importance of infection prevention & control
  • Understanding of the importance of safe working practices
  • Insight into personal care needs

  Desirable

  • CARE Certificate
  • Understanding of the role of a Healthcare Assistant
  • Awareness of NHS policies

  Experience

  Essential

  • Experience of working in a team

  Desirable

  • Experience of being a care giver
  • Previous NHS experience
  • Experience of working with the public/in customer care

  Skills

  Essential

  • Ability to demonstrate commitment to high standards of care
  • Accurate record keeping
  • Ability to work under pressure
  • Ability to prioritise tasks effectively at short notice
  • Caring in a professional manner towards patients and their relatives
  • Good time management

  Personal and people development

  Essential

  • Commitment to Safeguarding
  • Presents a professional appearance
  • Ability to work within a team
  • Self-motivated and enthusiastic
  • Commitment to working in a caring environment with people of all ages

  Communication

  Essential

  • Clear spoken and written English
  • Able to show care, empathy and respect to patients and their families
  • Able to communicate with team members, carrying out instructions and feeding back information.
  • Able to record care provided using MKUH documentation and complying with MKUH policies and guidelines.

  Person Specification

  Qualifications and knowledge

  Essential

  • Basic understanding and competence in Maths & English
  • NVQ Level 2 or equivalent relevant experience
  • Knowledge of personal care and activities of daily living
  • Awareness of importance of infection prevention & control
  • Understanding of the importance of safe working practices
  • Insight into personal care needs

  Desirable

  • CARE Certificate
  • Understanding of the role of a Healthcare Assistant
  • Awareness of NHS policies

  Experience

  Essential

  • Experience of working in a team

  Desirable

  • Experience of being a care giver
  • Previous NHS experience
  • Experience of working with the public/in customer care

  Skills

  Essential

  • Ability to demonstrate commitment to high standards of care
  • Accurate record keeping
  • Ability to work under pressure
  • Ability to prioritise tasks effectively at short notice
  • Caring in a professional manner towards patients and their relatives
  • Good time management

  Personal and people development

  Essential

  • Commitment to Safeguarding
  • Presents a professional appearance
  • Ability to work within a team
  • Self-motivated and enthusiastic
  • Commitment to working in a caring environment with people of all ages

  Communication

  Essential

  • Clear spoken and written English
  • Able to show care, empathy and respect to patients and their families
  • Able to communicate with team members, carrying out instructions and feeding back information.
  • Able to record care provided using MKUH documentation and complying with MKUH policies and guidelines.

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  Milton Keynes University Hospital NHS Foundation Trust

  Address

  Maple Centre Ward 1 (Dept)

  Milton Keynes

  MK6 5LD

  
  

  Employer's website

  https://www.mkuh.nhs.uk/working-at-mkuh (Opens in a new tab)

  Employer details

  Employer name

  Milton Keynes University Hospital NHS Foundation Trust

  Address

  Maple Centre Ward 1 (Dept)

  Milton Keynes

  MK6 5LD

  
  

  Employer's website

  https://www.mkuh.nhs.uk/working-at-mkuh (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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