• Job Description

  Req#: M0045-24-0015?language=en&page=231&sort=publicationDateDesc

  Job summary

  We are seeking to recruit a highly motivated, enthusiastic Healthcare Assistant for our North West London diagnostic services which cover Harrow, Willesden and Wembley. Successful applicants will work across one site however flexibility is required. To succeed you must have excellent communication skills and a flexible, proactive approach to delivering first class diagnostic services and patient care. The post holder will work closely with Sonographers, supporting them with patients during their clinics. Training is provided and further career development opportunities throughout the company.

  Main duties of the job

  Responsibilities include:

  Ensuring the smooth running of clinics

  Assisting in the care and comfort of patients

  Assisting Sonographers during examinations

  Ensuring the clinical room is prepared prior to the start of clinical sessions

  Using the patient information systems (Soliton/PACS)

  To monitor and ensure sufficient stock levels are consistently maintained in a designated clinic.

  To order supplies when required

  Ensuring and maintaining a patient centred and quality focused approach to all aspects of work

  Ensure patients have access to a chaperone at all times

  Uphold Healthshares professional standards policy

  Uphold data protection and patient confidentiality at all times

  Requirements:

  Good communication skills

  Basic computer skills

  Flexible in approach to work

  Ability to be tactful and diplomatic

  Good organisational skills

  Previous experience within a healthcare environment is desirable

  UK applications only

  We are committed to equal opportunities and welcome applications from all sections of the community, irrespective of any protected characteristics. Additionally, people with disabilities will be offered an interview providing they meet the minimum criteria for the post.

  About us

  We're an independent healthcare provider, with established roots in muscular-skeletal health and diagnostics, founded by expert NHS clinicians who recognised a way to improve things.

  Our approach means that whether it's speed, flexibility, efficiency or quality, every aspect has been carefully considered to surpass expectations. This is why we've been a trusted partner of the NHS for over ten years, and the provider of choice for countless private patients.

  We work with integrity. When it comes to collaboratively delivering care, relationships are key. Whether we're interacting with each other, our partners or our patients, we're always open and honest. Every key decision is based on clear process and informed by evidence.

  We act with empathy. Everyone who is here, is here because they care about people. We always try and put ourselves in the shoes of whomever we're interacting with and treat people with compassion and consideration.

  We inspire with passion. It's hard work, but we absolutely love what we do. There's no room for a half-hearted approach to healthcare, it requires dedication, and that's what everyone here has. A Healthshare employee is enthusiastic, with a verve and panache that inspires others around them.

  Benefits:

  • 25 days annual leave (plus Bank Holidays)
  • Private Healthcare (Employer paid)
  • Company Pension Scheme
  • Life Assurance
  • Blue Light Card
  • Refer a Friend Scheme

  Date posted

  06 February 2024

  Pay scheme

  Other

  Salary

  £23,004.80 a year

  Contract

  Permanent

  Working pattern

  Full-time, Flexible working

  Reference number

  M0045-24-0015

  Job locations

  Wembley Centre for Health and Care

  Wembley

  London

  HA0 4UZ

  
  

  Pinn Medical Centre

  London

  HA5 3EE

  
  

  Willesden Centre For Health & Care

  Robson Avenue

  London

  NW10 3RY

  
  

  Job description

  Job responsibilities

  Responsible To: Senior Operations Support

  Accountable To: Senior Operations Manager

  Job Purpose:

  The Health Care Assistant will work under the direct supervision of the sonographer in clinic and undertake tasks and duties delegated by the operational support/manager.

  Will work collaboratively with the diagnostics multi-disciplinary team to maintain a high standard of care under the direction of the operational support, following the Company's policies and procedures at all times.

  Responsibilities:

  Ensuring the smooth running of clinics

  Assisting in the care and comfort of patients

  Assisting Sonographers during examinations

  Ensuring the clinical room is prepared prior to the start of clinical sessions

  Using the patient information systems (Soliton/PACS)

  Ensuring and maintaining a patient centred and quality focused approach to all aspects of work

  Ensure patients have access to a chaperone at all times

  Uphold Healthshares professional standards policy

  Uphold data protection and patient confidentiality at all times

  Maintain a high standard of care

  Following appropriate training, to ensure the cleanliness of any equipment used

  Communicate effectively with patients, relatives, carers, the multi-disciplinary team and significant others

  Communicate with patients, clients and relatives on emotional and sensitive issues

  Act as the patient's advocate

  Promptly deal with equipment failure in accordance with Healthshares procedure

  Ensure Healthshares policies are adhered to by all staff and report as necessary

  Safeguard the health and welfare of patients and staff in all circumstances

  Comply with the Healthshare complaints procedure

  Promptly report all incidents or accidents involving patients or staff and take appropriate action according to Healthshares policy

  Ensure stock items are ordered and available in a designated clinic room and assist with the correct management of stock control.

  Attend and participate in monthly team meetings as required.

  To manage own workload with limited supervision

  Professional Development:

  Take ownership for development and learning of skills and knowledge

  Further develop knowledge and skills by undertaking appropriate training and courses of study

  Take responsibility in maintaining a record of own personal development

  Work with the operational support/manager with any new training requirements

  General Responsibilities:

  Confidentiality

  In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.

  In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers. They may also have access to information relating to the Clinic as a business organisation. All such information from any source is to be regarded as strictly confidential.

  Information relating to patients, carers or the business of the Clinic may only be divulged to authorised persons in accordance with Healthshares policies and procedures relating to confidentiality and data protection.

  Equal Opportunities

  The post holder must at all times carry out his/her responsibilities with regard to Healthshares Equal Opportunities Policy.

  Health and Safety

  Employees must be aware of the responsibilities placed upon them under the Health and Safety at Work Act 1974, to ensure that the agreed safety procedures are carried out to maintain a safe working environment for patients, visitors and employees. The post holder will be required to participate in Healthshares annual Mandatory Training components.

  Terms and Conditions of Employment

  This post is exempt from the Rehabilitation of Offenders Act 1974; this means that any criminal conviction must be made known at the time of application. The post will be subject to a criminal record check (DBS).

  Review of this Job Description

  This is an outline job description and should not be regarded as an inflexible specification. Responsibilities will be reviewed periodically in line with service priorities and duties may change or new duties be introduced after consultation with the post holder. As a term of your employment, you may be required to undertake such other duties and/or hours of work as may reasonably be required, commensurate with your general level of responsibility with the organisation.

  Job description

  Job responsibilities

  Responsible To: Senior Operations Support

  Accountable To: Senior Operations Manager

  Job Purpose:

  The Health Care Assistant will work under the direct supervision of the sonographer in clinic and undertake tasks and duties delegated by the operational support/manager.

  Will work collaboratively with the diagnostics multi-disciplinary team to maintain a high standard of care under the direction of the operational support, following the Company's policies and procedures at all times.

  Responsibilities:

  Ensuring the smooth running of clinics

  Assisting in the care and comfort of patients

  Assisting Sonographers during examinations

  Ensuring the clinical room is prepared prior to the start of clinical sessions

  Using the patient information systems (Soliton/PACS)

  Ensuring and maintaining a patient centred and quality focused approach to all aspects of work

  Ensure patients have access to a chaperone at all times

  Uphold Healthshares professional standards policy

  Uphold data protection and patient confidentiality at all times

  Maintain a high standard of care

  Following appropriate training, to ensure the cleanliness of any equipment used

  Communicate effectively with patients, relatives, carers, the multi-disciplinary team and significant others

  Communicate with patients, clients and relatives on emotional and sensitive issues

  Act as the patient's advocate

  Promptly deal with equipment failure in accordance with Healthshares procedure

  Ensure Healthshares policies are adhered to by all staff and report as necessary

  Safeguard the health and welfare of patients and staff in all circumstances

  Comply with the Healthshare complaints procedure

  Promptly report all incidents or accidents involving patients or staff and take appropriate action according to Healthshares policy

  Ensure stock items are ordered and available in a designated clinic room and assist with the correct management of stock control.

  Attend and participate in monthly team meetings as required.

  To manage own workload with limited supervision

  Professional Development:

  Take ownership for development and learning of skills and knowledge

  Further develop knowledge and skills by undertaking appropriate training and courses of study

  Take responsibility in maintaining a record of own personal development

  Work with the operational support/manager with any new training requirements

  General Responsibilities:

  Confidentiality

  In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.

  In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers. They may also have access to information relating to the Clinic as a business organisation. All such information from any source is to be regarded as strictly confidential.

  Information relating to patients, carers or the business of the Clinic may only be divulged to authorised persons in accordance with Healthshares policies and procedures relating to confidentiality and data protection.

  Equal Opportunities

  The post holder must at all times carry out his/her responsibilities with regard to Healthshares Equal Opportunities Policy.

  Health and Safety

  Employees must be aware of the responsibilities placed upon them under the Health and Safety at Work Act 1974, to ensure that the agreed safety procedures are carried out to maintain a safe working environment for patients, visitors and employees. The post holder will be required to participate in Healthshares annual Mandatory Training components.

  Terms and Conditions of Employment

  This post is exempt from the Rehabilitation of Offenders Act 1974; this means that any criminal conviction must be made known at the time of application. The post will be subject to a criminal record check (DBS).

  Review of this Job Description

  This is an outline job description and should not be regarded as an inflexible specification. Responsibilities will be reviewed periodically in line with service priorities and duties may change or new duties be introduced after consultation with the post holder. As a term of your employment, you may be required to undertake such other duties and/or hours of work as may reasonably be required, commensurate with your general level of responsibility with the organisation.

  Person Specification

  Experience

  Essential

  • Previous experience of working as
  • part of a team
  • Previous experience in applying
  • practical skills
  • Understands the importance of
  • confidentiality

  Qualifications

  Essential

  • Good general standard of education to GCSE level or equivalent

  Person Specification

  Experience

  Essential

  • Previous experience of working as
  • part of a team
  • Previous experience in applying
  • practical skills
  • Understands the importance of
  • confidentiality

  Qualifications

  Essential

  • Good general standard of education to GCSE level or equivalent

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  Healthshare Group

  Address

  Wembley Centre for Health and Care

  Wembley

  London

  HA0 4UZ

  
  

  Employer's website

  https://healthshare.org.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Healthshare Group

  Address

  Wembley Centre for Health and Care

  Wembley

  London

  HA0 4UZ

  
  

  Employer's website

  https://healthshare.org.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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