• Job Description

  Req#: U9183-25-0029?language=en&page=1224&sort=publicationDateDesc

  Job summary

  NEMS have an exciting opportunity for an experienced Healthcare Assistant to join our team!

  The Healthcare Assistant performs the first assessment for walk in patients. They are responsible (with support) for assessing patients safety to wait. Healthcare Assistants must complete an extended competency requirement, which includes: red flag analysis and escalation requirements etc.

  Main duties of the job

  Healthcare Assistants work as part of the team, providing clinical support to the multidisciplinary team and to assist other members of the team to ensure a high standard of patient care. Working under the supervision of a clinician and in accordance with specific practice guidelines and protocols, be responsible for performing specific duties including basic vital observations. The Healthcare Assistant will also undertake basic housekeeping duties as directed by the clinician in charge and have a flexible approach to shift patterns and service needs which may involve working in different areas or cross site working.

  About us

  NEMS CBS is a high quality, high performing; not-for-profit organisation which delivers integrated urgent care and urgent primary care services to over 1 million patients. Responsive, adaptable and continually evolving, we have a reputation for delivering locally tailored, safe, effective and cost-efficient services with high levels of patient satisfaction.

  We are committed to investing in our people and have an established programme of learning and development, successfully developing our own Urgent Care Practitioners and Advanced Clinical Practitioners.

  NEMS currently operates 3 main services: (1) Integrated Urgent Care across Nottinghamshire serving a patient population of over 1 million, including home visiting, remote consultation and clinical assessment services; (2) Urgent Primary care provision located within the A&E Department at QMC, (3) A 24-hour walk-in urgent primary care service adjacent to Kings Mill Hospital A&E, Mansfield.

  Core benefits for the NEMS workforce:

  • 25 days of holiday entitlement + bank holidays (pro rata)
  • NHS Pension
  • Compassionate Leave
  • Access ongoing continuous professional development
  • Regular clinical supervision
  • Flexible working options
  • Employee Assistance Programme
  • Opportunity to participate in service development and improvement
  • Free refereshments
  • Eye Care Vouchers

  Details

  Date posted

  23 April 2025

  Pay scheme

  Other

  Salary

  £14.15 to £14.70 an hour plus unsocial enhancements

  Contract

  Permanent

  Working pattern

  Full-time, Part-time, Flexible working

  Reference number

  U9183-25-0029

  Job locations

  Nottingham University Hospital

  Derby Road

  Nottingham

  NG7 2UH

  
  

  Job description

  Job responsibilities

  Main Duties of The Job:

  • To work efficiently and professionally with the multidisciplinary team to provide a safe and efficient service to all service users and their carer.
  • To competently undertake and record (and after appropriate training) base line observations:

  - Temperature

  - Pulse

  - Respiration

  - Blood oxygen saturations

  - Blood pressure

  - Weight

  - Urinalysis

  - Blood Glucose

  - Peak Flow

  - ECG Recording

  - Venepuncture

  • Act as first point of contact with patients and/or their carer, maintaining oversight of the waiting room.
  • To liaise with clinicians over the appropriate prioritisation of patients in the waiting room, utilising recommended early warning scores such as PEWS (Paediatric Early Warning Score) or NEWS2 (National Early Warning Score).
  • Able to work under minimal supervision but fully aware when to escalate concerns to a registered healthcare professional.
  • Recognising changes in patients observations/condition and reporting them to the nurse in charge/ appropriate registered healthcare professional.
  • Assisting with patient treatment including patient dressings, chaperone and during any medical emergencies,
  • To feedback, report and escalate as appropriate the condition and welfare, including safeguarding, of patients to the appropriate clinician.

  Please see attached the full Job Description for further details.

  Job description

  Job responsibilities

  Main Duties of The Job:

  • To work efficiently and professionally with the multidisciplinary team to provide a safe and efficient service to all service users and their carer.
  • To competently undertake and record (and after appropriate training) base line observations:

  - Temperature

  - Pulse

  - Respiration

  - Blood oxygen saturations

  - Blood pressure

  - Weight

  - Urinalysis

  - Blood Glucose

  - Peak Flow

  - ECG Recording

  - Venepuncture

  • Act as first point of contact with patients and/or their carer, maintaining oversight of the waiting room.
  • To liaise with clinicians over the appropriate prioritisation of patients in the waiting room, utilising recommended early warning scores such as PEWS (Paediatric Early Warning Score) or NEWS2 (National Early Warning Score).
  • Able to work under minimal supervision but fully aware when to escalate concerns to a registered healthcare professional.
  • Recognising changes in patients observations/condition and reporting them to the nurse in charge/ appropriate registered healthcare professional.
  • Assisting with patient treatment including patient dressings, chaperone and during any medical emergencies,
  • To feedback, report and escalate as appropriate the condition and welfare, including safeguarding, of patients to the appropriate clinician.

  Please see attached the full Job Description for further details.

  Person Specification

  Qualifications

  Essential

  • GCSE grade A to C in English and Maths

  Desirable

  • NVQ Level 3 in Health and Social Care or equivalent

  Experience

  Essential

  • Minimum of two years experience as a Healthcare Assistant. Experience of working in a clinical setting. Primary Care Experience. Urgent Care Experience.

  Person Specification

  Qualifications

  Essential

  • GCSE grade A to C in English and Maths

  Desirable

  • NVQ Level 3 in Health and Social Care or equivalent

  Experience

  Essential

  • Minimum of two years experience as a Healthcare Assistant. Experience of working in a clinical setting. Primary Care Experience. Urgent Care Experience.

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  NEMS Community Benefit Services Ltd

  Address

  Nottingham University Hospital

  Derby Road

  Nottingham

  NG7 2UH

  
  

  Employer's website

  https://nemscbs.net/ (Opens in a new tab)

  Employer details

  Employer name

  NEMS Community Benefit Services Ltd

  Address

  Nottingham University Hospital

  Derby Road

  Nottingham

  NG7 2UH

  
  

  Employer's website

  https://nemscbs.net/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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