NHS
Healthcare Assistant (The Enhanced Care Team)
This job is now closed
Job Description
- Req#: A4712-25-0008?language=en&page=352&sort=publicationDateDesc
- Previous experience of working in a Primary Care
- Previous HCA or Phlebotomy experience in a healthcare setting
- GCSEs or similar, to include English Language and Maths
- Qualified in Phlebotomy
- NVQ level 2 or Level 3 in Health and Social Care
- Be able to prioritise their day and be familiar with all routine blood tests and understand their clinical importance
- Strong communication in English, both written and spoken.
- To deal with distressed patients in an empathic, caring and compassionate way.
- To write and maintain accurate clinical records.
- Strong IT skills
- Effective time management
- SystmOne
- To demonstrate and be up to date in competency and understanding of phlebotomy technique and sampling conditions
- To be able to work independently within a team structure and possess excellent communication skills
- Demonstrate a flexible approach to work and to follow instructions and guidance given to them
- Previous experience of working in a Primary Care
- Previous HCA or Phlebotomy experience in a healthcare setting
- GCSEs or similar, to include English Language and Maths
- Qualified in Phlebotomy
- NVQ level 2 or Level 3 in Health and Social Care
- Be able to prioritise their day and be familiar with all routine blood tests and understand their clinical importance
- Strong communication in English, both written and spoken.
- To deal with distressed patients in an empathic, caring and compassionate way.
- To write and maintain accurate clinical records.
- Strong IT skills
- Effective time management
- SystmOne
- To demonstrate and be up to date in competency and understanding of phlebotomy technique and sampling conditions
- To be able to work independently within a team structure and possess excellent communication skills
- Demonstrate a flexible approach to work and to follow instructions and guidance given to them
Job summary
We are recruiting for aHCA, to work 15-18 hours per week on a permanent contract. The role will include independently undertaking home visits for the PCN Enhanced Care Team.
This role will require an Enhanced DBS Clearance. Should you have this certificate as part of the DBS subscription service, we would be happy to accept this providing the original is shown. Otherwise, you will be expected to complete a new application.
Main duties of the job
The successful applicant will independently complete Long-term condition reviews and Frailty Assessments. They will also help the team with demand for phlebotomy & HCA services.
About us
Bournemouth East Collaborative Primary Care Network PCN, comprises four like-minded practices working together in East Bournemouth, Dorset, with a strong reputation on quality improvement and investing in its employees. The PCN serves a population of approximately 53,000 patients with a diverse demographic.
Practices part of the PCN are-
Beaufort Road Surgery
Littledown Surgery
Shelley Manor and Holdenhurst Medical Centre
Southbourne Surgery
The PCN is committed to developing, supporting and sustaining a diverse workforce, representative of the community it serves. By working together with our different Network teams, we use our combined skills to provide a service that is joined-up, holistic, proactive and personal for the patient.
We are lucky that all our practices are located close to the sea and open green spaces.
Our Network teams include-
Enhanced Care Team for frail housebound patients and those in care homes. The team includes visiting GPs, ANPs, Paramedic, Frailty Nurses, Care Coordinators, Pharmacist.
BEC Treatment Centre working out of the Private Suite at Shelley Manor Medical Centre
Pharmacy Team made up of a number of experience Clinical Pharmacists and Pharmacy Technicians supporting our practices and patients
First Contact Physiotherapy Practitioner service
Digital Care Coordinator, Digital Champions
Mental Health practitioners
Health & Wellbeing Coaches within Help & Care team
Details
Date posted
07 July 2025
Pay scheme
Other
Salary
£13.25 an hour
Contract
Permanent
Working pattern
Part-time
Reference number
A4712-25-0008
Job locations
Southbourne Surgery
17 Beaufort Road
Bournemouth
BH65BF
Job description
Job responsibilities
Working in the community with housebound patients under the direction of a qualified nurse.
To collect venous/capillary blood samples without harm to patient or self by following the phlebotomy standard operating procedures.
To obtain such blood samples to a standard fit for laboratory testing ensuring collection, maintaining appropriate files & records as required.
To ensure that all phlebotomy equipment and accommodation is properly maintained and suitable for use.
To competently complete Frailty assessment visits.
To competently complete Long Term Condition reviews.
Undertake ECGs
Dopplers
Wheelchair assessments
Pain assessment forms
Basic observations
Measurement for stockings
Inhaler technique
Collection of prescriptions
Job responsibilities
Working in the community with housebound patients under the direction of a qualified nurse.
To collect venous/capillary blood samples without harm to patient or self by following the phlebotomy standard operating procedures.
To obtain such blood samples to a standard fit for laboratory testing ensuring collection, maintaining appropriate files & records as required.
To ensure that all phlebotomy equipment and accommodation is properly maintained and suitable for use.
To competently complete Frailty assessment visits.
To competently complete Long Term Condition reviews.
Undertake ECGs
Dopplers
Wheelchair assessments
Pain assessment forms
Basic observations
Measurement for stockings
Inhaler technique
Collection of prescriptions
Person Specification
Experience
Desirable
Qualifications
Essential
Desirable
Knowledge and Skills
Essential
Desirable
Experience
Desirable
Qualifications
Essential
Desirable
Knowledge and Skills
Essential
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Bournemouth East Collaborative PCN
Address
Southbourne Surgery
17 Beaufort Road
Bournemouth
BH65BF
Employer's website
https://bournemoutheastcollaborative.co.uk/ (Opens in a new tab)
Employer details
Employer name
Bournemouth East Collaborative PCN
Address
Southbourne Surgery
17 Beaufort Road
Bournemouth
BH65BF
Employer's website
https://bournemoutheastcollaborative.co.uk/ (Opens in a new tab)
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.
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