NHS

Healthcare Assistant (The Enhanced Care Team)


PayCompetitive
LocationBournemouth/England
Employment typePart-Time

This job is now closed

  • Job Description

      Req#: A4712-25-0008?language=en&page=352&sort=publicationDateDesc

      Job summary

      We are recruiting for aHCA, to work 15-18 hours per week on a permanent contract. The role will include independently undertaking home visits for the PCN Enhanced Care Team.

      This role will require an Enhanced DBS Clearance. Should you have this certificate as part of the DBS subscription service, we would be happy to accept this providing the original is shown. Otherwise, you will be expected to complete a new application.

      Main duties of the job

      The successful applicant will independently complete Long-term condition reviews and Frailty Assessments. They will also help the team with demand for phlebotomy & HCA services.

      About us

      Bournemouth East Collaborative Primary Care Network PCN, comprises four like-minded practices working together in East Bournemouth, Dorset, with a strong reputation on quality improvement and investing in its employees. The PCN serves a population of approximately 53,000 patients with a diverse demographic.

      Practices part of the PCN are-

      Beaufort Road Surgery

      Littledown Surgery

      Shelley Manor and Holdenhurst Medical Centre

      Southbourne Surgery

      The PCN is committed to developing, supporting and sustaining a diverse workforce, representative of the community it serves. By working together with our different Network teams, we use our combined skills to provide a service that is joined-up, holistic, proactive and personal for the patient.

      We are lucky that all our practices are located close to the sea and open green spaces.

      Our Network teams include-

      Enhanced Care Team for frail housebound patients and those in care homes. The team includes visiting GPs, ANPs, Paramedic, Frailty Nurses, Care Coordinators, Pharmacist.

      BEC Treatment Centre working out of the Private Suite at Shelley Manor Medical Centre

      Pharmacy Team made up of a number of experience Clinical Pharmacists and Pharmacy Technicians supporting our practices and patients

      First Contact Physiotherapy Practitioner service

      Digital Care Coordinator, Digital Champions

      Mental Health practitioners

      Health & Wellbeing Coaches within Help & Care team

      Details

      Date posted

      07 July 2025

      Pay scheme

      Other

      Salary

      £13.25 an hour

      Contract

      Permanent

      Working pattern

      Part-time

      Reference number

      A4712-25-0008

      Job locations

      Southbourne Surgery

      17 Beaufort Road

      Bournemouth

      BH65BF


      Job description

      Job responsibilities

      Working in the community with housebound patients under the direction of a qualified nurse.

      To collect venous/capillary blood samples without harm to patient or self by following the phlebotomy standard operating procedures.

      To obtain such blood samples to a standard fit for laboratory testing ensuring collection, maintaining appropriate files & records as required.

      To ensure that all phlebotomy equipment and accommodation is properly maintained and suitable for use.

      To competently complete Frailty assessment visits.

      To competently complete Long Term Condition reviews.

      Undertake ECGs

      Dopplers

      Wheelchair assessments

      Pain assessment forms

      Basic observations

      Measurement for stockings

      Inhaler technique

      Collection of prescriptions

      Job description

      Job responsibilities

      Working in the community with housebound patients under the direction of a qualified nurse.

      To collect venous/capillary blood samples without harm to patient or self by following the phlebotomy standard operating procedures.

      To obtain such blood samples to a standard fit for laboratory testing ensuring collection, maintaining appropriate files & records as required.

      To ensure that all phlebotomy equipment and accommodation is properly maintained and suitable for use.

      To competently complete Frailty assessment visits.

      To competently complete Long Term Condition reviews.

      Undertake ECGs

      Dopplers

      Wheelchair assessments

      Pain assessment forms

      Basic observations

      Measurement for stockings

      Inhaler technique

      Collection of prescriptions

      Person Specification

      Experience

      Desirable

      • Previous experience of working in a Primary Care
      • Previous HCA or Phlebotomy experience in a healthcare setting

      Qualifications

      Essential

      • GCSEs or similar, to include English Language and Maths
      • Qualified in Phlebotomy

      Desirable

      • NVQ level 2 or Level 3 in Health and Social Care

      Knowledge and Skills

      Essential

      • Be able to prioritise their day and be familiar with all routine blood tests and understand their clinical importance
      • Strong communication in English, both written and spoken.
      • To deal with distressed patients in an empathic, caring and compassionate way.
      • To write and maintain accurate clinical records.
      • Strong IT skills
      • Effective time management

      Desirable

      • SystmOne
      • To demonstrate and be up to date in competency and understanding of phlebotomy technique and sampling conditions
      • To be able to work independently within a team structure and possess excellent communication skills
      • Demonstrate a flexible approach to work and to follow instructions and guidance given to them
      Person Specification

      Experience

      Desirable

      • Previous experience of working in a Primary Care
      • Previous HCA or Phlebotomy experience in a healthcare setting

      Qualifications

      Essential

      • GCSEs or similar, to include English Language and Maths
      • Qualified in Phlebotomy

      Desirable

      • NVQ level 2 or Level 3 in Health and Social Care

      Knowledge and Skills

      Essential

      • Be able to prioritise their day and be familiar with all routine blood tests and understand their clinical importance
      • Strong communication in English, both written and spoken.
      • To deal with distressed patients in an empathic, caring and compassionate way.
      • To write and maintain accurate clinical records.
      • Strong IT skills
      • Effective time management

      Desirable

      • SystmOne
      • To demonstrate and be up to date in competency and understanding of phlebotomy technique and sampling conditions
      • To be able to work independently within a team structure and possess excellent communication skills
      • Demonstrate a flexible approach to work and to follow instructions and guidance given to them

      Disclosure and Barring Service Check

      This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

      Employer details

      Employer name

      Bournemouth East Collaborative PCN

      Address

      Southbourne Surgery

      17 Beaufort Road

      Bournemouth

      BH65BF


      Employer's website

      https://bournemoutheastcollaborative.co.uk/ (Opens in a new tab)

      Employer details

      Employer name

      Bournemouth East Collaborative PCN

      Address

      Southbourne Surgery

      17 Beaufort Road

      Bournemouth

      BH65BF


      Employer's website

      https://bournemoutheastcollaborative.co.uk/ (Opens in a new tab)

  • About the company

      National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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