Continuum Global Solutions
Healthcare Customer Care Coordinator-Project Based (100% Remote MS)
This job is now closed
Job Description
- Req#: 7043
Employer Industry: Customer Experience Solutions
Why Consider this Job Opportunity:
- Salary up to $15 per hour
- Opportunity for Professional Development
- Remote Work Environment
- Paid, Virtual Training
- Access Up To 50% Of Your Pay Immediately After Your Shift
What to Expect (Job Responsibilities):
- Answer inbound calls from US customers regarding prescription healthcare benefits
- Provide information on insurance coverage and benefit plans
- Handle prescription refills, order status updates, and tracking
- Educate customers on online self-service options
- Resolve customer concerns to simplify their healthcare experience
What is Required (Qualifications):
- 18+ years old & high school diploma/GED
- Minimum of 6 months customer service experience
- Customer-focused personality & desire to help people
- Full-Time schedule availability, including evenings and weekends
- Willingness to submit a drug test and background check
How to Stand Out (Preferred Qualifications):
- 0-2 years of experience in a customer service role
- Strong communication skills
#CustomerExperience #ProfessionalDevelopment #RemoteWork #TrainingProvided #JobOpportunity
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
Continuum Global Solutions is a leading customer care provider for companies worldwide. Our customers rely on our peoples’ experience to deliver superior service across multiple contact channels.
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