University of Colorado Medicine

Healthcare Customer Service Representative (Remote)


Pay$21.12 - $22.40 / hour
LocationAurora/Colorado
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 817
      Employer Industry: Healthcare Services

      Why consider this job opportunity:
      - Salary up to $22.40 per hour
      - Opportunity for career advancement and growth within the organization
      - Work remotely, with consideration for out-of-state candidates
      - Supportive and collaborative work environment
      - Comprehensive benefits including generous leave, health plans, and retirement contributions

      What to Expect (Job Responsibilities):
      - Handle up to 60 calls daily in a fast-paced, metric-driven call center environment
      - Interact directly with patients, affiliate partners, payers, and healthcare providers via phone
      - Collect payments and provide guidance on payment options for outstanding balances
      - Update account information and manage inquiries regarding medical bills and patient financial responsibilities
      - Perform specialized tasks as assigned by the manager or supervisor

      What is Required (Qualifications):
      - High school diploma or equivalent
      - Minimum of 2 years of healthcare experience, preferably in medical billing and direct patient contact within a call center
      - Exposure to insurance billing and medical terminology
      - Advanced verbal and written communication skills
      - Strong interpersonal skills and professional maturity

      How to Stand Out (Preferred Qualifications):
      - Written and verbal fluency in both English and Spanish

      #HealthcareCustomerService #RemoteWork #CareerOpportunity #CompetitivePay #HealthcareExperience

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      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      University of Colorado Medicine provides expert healthcare across the Rocky Mountain Region with board-certified providers and convenient locations near you.