Employer Industry: Business Services

Why consider this job opportunity:
- Paid training and competitive wages
- Comprehensive benefits package including medical, dental, vision, and 401k
- Paid time off and employee wellness programs
- Opportunity for career advancement within a supportive and engaging environment
- Work from home flexibility for recent graduates
- Chance to make a positive impact on customer experiences

What to Expect (Job Responsibilities):
- Field customer inquiries through phone, email, chat, and social media to address questions and concerns
- Calmly resolve and de-escalate customer issues as needed
- Escalate complex interactions when necessary
- Assist with processing payments and tracking call-related information for auditing
- Provide feedback on call issues and upsell services when required

What is Required (Qualifications):
- Must be over 18 years of age
- High school graduate or GED
- Minimum of 6 months of customer service experience preferred
- Ability to type at least 25 words per minute
- Strong oral and written communication skills, along with logical problem-solving abilities

How to Stand Out (Preferred Qualifications):
- Experience working in a remote team environment
- Familiarity with desktop computer systems and Windows operating systems
- Strong organizational and work prioritization skills

#BusinessServices #CustomerService #WorkFromHome #CareerGrowth #EmployeeWellness

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