Boots Opticians

Healthcare Specialist


PayCompetitive
LocationGuildford/England
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 248825BR

      Job Description

      Healthcare Sales Assistant

      The salary for this role is £12.36 and up to £13.53 across selected locations within London.

      No previous experience required & full training will be provided

      Healthcare at Boots is changing! We are re-imagining the Boots customer and patient experience to make healthcare more accessible and exciting in stores and online. Customers will experience healthcare in a re-inspired, modern environment where they can be offered personalised and expert advice. This is where the Boots Healthcare Sales Assistants come in with their in-depth knowledge across health and wellness to enhance every customer and patient’s experience

      About the opportunity

      As a Healthcare Sales Assistant, your role will be to deliver complete care, giving advice on healthcare products and services; allowing our customers and patients to make informed choices about their healthcare. This role delivers exemplary care in our healthcare business to help our customers’ and patients’ wellbeing to thrive.

      Your main duties will include:

      • Delivering exceptional holistic healthcare advice, helping our customers and patients to make appropriate choices about health and wellness products and services
      • Actively interacting with and approaching customers, using The Boots Healthcare Way to ensure the customer has choice of solutions and the right advice to meet their needs
      • Acting as the store’s health and wellbeing ambassador, keeping up to date with the latest products and topics in the health and wellness world
      • Embracing and promoting the Boots omnichannel offering and signposting customers and patients to further solutions (e.g. Pharmacy Services, Online Doctor, Boots.com)
      • Building strong relationships with their customers and local community
      • Referring patients to an appropriate healthcare professional when necessary (e.g. Pharmacist)

      What you’ll need to have
      • Energetic and passionate about finding the best solutions for your customers
      • Curious about patients, customers and their holistic health and wellbeing
      • Empathetic, approachable and able to interact sensitively
      • A team player that loves to contribute to the team and store’s success
      • Digitally savvy and comfortable with embracing technology and the omnichannel offering
      • Commercially driven and focused on delivering a great customer experience
      • An ambassador for the Boots brand and healthcare, eager to learn about everything health
      • You will be prepared to learn & be comfortable in completing a Healthcare training Programme at NVQ2 or equivalent

      It would be great if you also have

      Previous Healthcare Experience, however if you don’t have this, we will be more than happy to train you

      Our benefits
      • Competitive holiday allowance (with the option to buy more days)
      • Boots Retirement Savings Plan
      • Discretionary Christmas Gift Payment
      • Generous staff discount

      We have a great range of benefits in addition to the above that go beyond salary and offer flexibility to suit you; Click here to view our full list of company benefits (all rewards and benefits are subject to change and eligibility).

      Why Boots

      We're always looking for people who care; people who go the extra mile to change things for the better. You'll be joining a company that is evolving and always looking to improve. We foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, and we are passionate about embracing the diversity of our colleagues by providing a positive and inclusive working environment for all.

      At the heart of everything we do at Boots, it's with you, that we can continue to change for the better.

      To find out more about life and careers at Boots, Click here .

      What’s next

      If your Healthcare Sales Assistant application is successful, our in-house recruitment team will be in touch to arrange an interview. If you have not been successful, on this occasion you will be notified by email.

      Business Area

      Pharmacy

      Function

      Pharmacy Support Colleagues

      Keywords

      Retail, Stores, Customer, Customer Service, Store, Sales, Retail Sales, Counter Sales, Beauty, Skincare, Sales, Retail, Counter Sales, Consultant, Stock, Healthcare advisor, Pharmacy advisor, pharmacy support, advisor, Part time, Full-Time, Sales Assistant, Retail Assistant, Medicine, Medicines, Specialist, Healthcare, Expert, Customer Care, Assistant, Advisor

      Hours per week

      37.5

      Latitude,longitude 1

      51.235623932,-0.574061026

      Shift Pattern to display to candidates (displayed externally). Please select one:

      Weekdays and Weekends

      Airport

      No

      Hours per week

      Over 35 hours per week

      Company

      UK Stores

      Division

      16 - United Kingdom

      Should this vacancy be excluded from being posted onto the Boots.jobs career site?

      No

      Region

      8 - South

      Area

      178 - Surrey and South Downs

      Store

      950 - GUILDFORD

      Req Posted Date

      12-Feb-2025

      County

      Surrey

      Country

      UK

      Address 1

      85-89 High Street

      Address 2

      Guildford

      Address 3

      Surrey

  • About the company

      Boots Opticians Ltd. operates a chain of ophthalmic and dispensing optician stores in the United Kingdom.

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