NHS

Healthcare Support Worker - George Earle


Pay24,071.00 - 25,674.00 / year
LocationTorquay/England
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: C9388-25-0698?language=en&page=171&sort=publicationDateDesc

      Job summary

      George Earle is a fast paced, welcoming 28-bedded ward, treating people in the hyper acute and acute phase of stroke, neurological conditions and those with acute medical conditions. We strive to provide the highest standard of quality care, putting the patient experience first. #CaretojoinusTSD?

      The team is made up of Ward Manager, Junior Sisters, Staff Nurses, Nursing Auxiliaries, Ward Clerk, Ward Administrator, Ward Assistant and Hotel Services Staff. The wider team includes Physiotherapist, Occupational Therapist, Speech and Language Therapist and the Medical Team. As such, you will be a vital part of the multi-disciplinary team that is responsible for assisting the nursing staff to improve, maintain and deliver high standards of care, promoting health and well-being of patients through assessment, treatment and rehabilitation.

      When joining our supportive team, we will encourage you to have a voice both in the team and on a wider platform in our Healthcare Support Worker Council, which is dedicated to listing to our staff, participating in discussions and contribute to improvements. You will be provided with stroke specific and mandatory training.

      Main duties of the job

      • Undertake direct patient care, in support of, and under the delegation of the Registered Nurse, and document care given as required.
      • Assist in the reception and admission of patients.
      • Follow the individual plan of care for each patient when undertaking the following:
      • Bed making
      • Assist patients with personal hygiene including care of hair, nails, oral hygiene and shaving
      • Assist with treatment and prevention of pressure areas and continence management for all patients
      • Assist patients with elimination requirements, including catheter care
      • Assist patients to rehabilitate, working with physiotherapy and occupational therapists.
      • Assist patients with choosing and recording intake of meals.
      • Feed patients, encouraging patients to drink and replenishing water jugs when necessary, maintain fluid balance charts as required.
      • Checking of controlled drugs with Registered Nurse as required.
      • Complete nutritional assessment records and weigh patients as required.
      • Monitoring and maintaining fluid balance records, food and weight charts as required for individual patients under the direction of a Registered Nurse, recording and reporting findings as required.
      • Use equipment competently following training.
      • Escort patients to other departments/hospitals for investigation

      About us

      Why work with us- Torbay Hospital provides acute care for the local community and has several community hospitals, and is a hot-spot for those who are considering living by the sea or within half an hour of Dartmoor National Park and an hour to Exmoor National Park. Meanwhile, Plymouth and Exeter are also both within a short drive to enjoy the culture, maritime history and shopping experiences.

      We work in an integrated way with allied health care professionals within the locality, and are a motivated and caring team to both patients and colleagues.

      The team is flexible and promotes a healthy work/home life balance therefore, your package with us includes a lot more than just your pay. Listed are a few of the additional benefits that are available to you as an employee:

      • NHS Pension Scheme
      • Childcare at our day nursery
      • Generous Holiday Entitlement, starting at 27 days a year (for full time workers) plus bank/public holidays
      • Staff Discounts
      • Career development and training opportunities
      • Employee Support - Staff have access to a 24-hour helpline

      Our people are caring, committed, inclusive and focussed on quality. We focus on solutions and people's strengths. We encourage outside the box thinking and embrace innovation and change wherever it can drive improvement.

      If you share our values and vision and are passionate about working with people on what matters to them, you could be a real asset to Team Torbay and South Devon.

      Details

      Date posted

      21 May 2025

      Pay scheme

      Agenda for change

      Band

      Band 3

      Salary

      £24,071 to £25,674 a year per annum

      Contract

      Permanent

      Working pattern

      Full-time, Part-time

      Reference number

      388-7163963-ACS

      Job locations

      Torbay Hospital

      Lowes Bridge

      Torquay

      TQ2 7AA


      Job description

      Job responsibilities

      • To take part as requested in ward/unit meetings, encouraging effective communications between other staff
      • Communicate appropriately with a wide range of people including staff, patients and visitors
      • Recognising and responding to situations within the work area and report to the nurse in charge
      • Assisting with the undertaking and implementation of risk assessments
      • Follow the individual plan of care for each patient when undertaking the following:
        • Assist patients with personal hygiene including care of hair, nails, oral hygiene and shaving
        • Assist with treatment and prevention of pressure areas and continence management for all patients
        • Assist patients with elimination requirements, including catheter care
        • Assist patients to rehabilitate, working with physiotherapy and occupational therapists
        • Assist patients with choosing and recording intake of meals
        • Feed patients, encouraging patients to drink and replenishing water jugs when necessary, maintain fluid balance charts as required
        • Checking of controlled drugs with Registered Nurse as required
        • Complete nutritional assessment records and weigh patients as required
        • Monitoring and maintaining fluid balance records, food and weight charts as required for individual patients under the direction of a Registered Nurse, recording and reporting findings as required
        • Use equipment competently following training
        • Escort patients to other departments/hospitals for investigation or treatment as necessary, ensuring relevant paperwork/x-rays are available
      • Assist in the collection of specimens for ward/laboratory investigation in accordance with Policies and Procedures
      • Following training and assessment, assist the Registered Nurse in other duties if appropriate including:
        • Simple dressings
        • Assisting with out-patient clinics
        • Taking and recording of temperature, pulse, blood pressure and oxygen saturation levels
        • Blood glucose monitoring
        • Venepuncture and Cannulation
        • Basic life support
      Job description

      Job responsibilities

      • To take part as requested in ward/unit meetings, encouraging effective communications between other staff
      • Communicate appropriately with a wide range of people including staff, patients and visitors
      • Recognising and responding to situations within the work area and report to the nurse in charge
      • Assisting with the undertaking and implementation of risk assessments
      • Follow the individual plan of care for each patient when undertaking the following:
        • Assist patients with personal hygiene including care of hair, nails, oral hygiene and shaving
        • Assist with treatment and prevention of pressure areas and continence management for all patients
        • Assist patients with elimination requirements, including catheter care
        • Assist patients to rehabilitate, working with physiotherapy and occupational therapists
        • Assist patients with choosing and recording intake of meals
        • Feed patients, encouraging patients to drink and replenishing water jugs when necessary, maintain fluid balance charts as required
        • Checking of controlled drugs with Registered Nurse as required
        • Complete nutritional assessment records and weigh patients as required
        • Monitoring and maintaining fluid balance records, food and weight charts as required for individual patients under the direction of a Registered Nurse, recording and reporting findings as required
        • Use equipment competently following training
        • Escort patients to other departments/hospitals for investigation or treatment as necessary, ensuring relevant paperwork/x-rays are available
      • Assist in the collection of specimens for ward/laboratory investigation in accordance with Policies and Procedures
      • Following training and assessment, assist the Registered Nurse in other duties if appropriate including:
        • Simple dressings
        • Assisting with out-patient clinics
        • Taking and recording of temperature, pulse, blood pressure and oxygen saturation levels
        • Blood glucose monitoring
        • Venepuncture and Cannulation
        • Basic life support

      Person Specification

      Qualifications and training

      Essential

      • NVQ Level 3 in Health & Social Care or equivalent qualification/experience

      Desirable

      • Care certificate
      • English & Mathematics at GSCE grade A-C (9-4) or level 2 functional skills

      Knowledge and experience

      Essential

      • Previous experience in a care environment or able to demonstrate a caring nature/ life experience
      • Understands the need for strict confidentiality

      Desirable

      • Working knowledge of complex care including Safeguarding Children & Adults, Domestic Abuse and Mental Health

      Specific skills

      Essential

      • Basic computer/keyboard skills
      • Fine motor skills - for venepuncture, phlebotomy and other clinical tasks
      • Good interpersonal and communication skills
      • Able to prioritise and organise work
      • Record keeping competency in handwritten and electronic records
      • Able to manage stress in themselves and others
      • Willingness to undertake new skills and training
      • To be flexible, adaptable, reliable and punctual
      • Able to work under instruction, under pressure and as part of a team
      • Able to demonstrate empathy, sensitivity, and to adapt communication style to circumstances
      • Able to offer support at times of emotional distress
      • Able to work as a team member or independently
      • Ability to adapt behaviour to changing and challenging situations
      • To be flexible, adaptable, reliable and punctual

      Desirable

      • Healthcare competencies appropriate to area of work
      Person Specification

      Qualifications and training

      Essential

      • NVQ Level 3 in Health & Social Care or equivalent qualification/experience

      Desirable

      • Care certificate
      • English & Mathematics at GSCE grade A-C (9-4) or level 2 functional skills

      Knowledge and experience

      Essential

      • Previous experience in a care environment or able to demonstrate a caring nature/ life experience
      • Understands the need for strict confidentiality

      Desirable

      • Working knowledge of complex care including Safeguarding Children & Adults, Domestic Abuse and Mental Health

      Specific skills

      Essential

      • Basic computer/keyboard skills
      • Fine motor skills - for venepuncture, phlebotomy and other clinical tasks
      • Good interpersonal and communication skills
      • Able to prioritise and organise work
      • Record keeping competency in handwritten and electronic records
      • Able to manage stress in themselves and others
      • Willingness to undertake new skills and training
      • To be flexible, adaptable, reliable and punctual
      • Able to work under instruction, under pressure and as part of a team
      • Able to demonstrate empathy, sensitivity, and to adapt communication style to circumstances
      • Able to offer support at times of emotional distress
      • Able to work as a team member or independently
      • Ability to adapt behaviour to changing and challenging situations
      • To be flexible, adaptable, reliable and punctual

      Desirable

      • Healthcare competencies appropriate to area of work

      Disclosure and Barring Service Check

      This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

      Employer details

      Employer name

      Torbay and South Devon NHS Foundation Trust

      Address

      Torbay Hospital

      Lowes Bridge

      Torquay

      TQ2 7AA


      Employer's website

      https://www.torbayandsouthdevon.nhs.uk (Opens in a new tab)

      Employer details

      Employer name

      Torbay and South Devon NHS Foundation Trust

      Address

      Torbay Hospital

      Lowes Bridge

      Torquay

      TQ2 7AA


      Employer's website

      https://www.torbayandsouthdevon.nhs.uk (Opens in a new tab)

  • About the company

      National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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