NHS

Healthcare Support Worker - Ipswich


Pay24,169.00 - 25,674.00 / hour
LocationIpswich/England
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: C9432-25-0887?language=en&page=283&sort=publicationDateDesc

      Job summary

      Are you passionate about patient care and looking to start or develop your career in healthcare? We are recruiting Senior/Healthcare Support Workers (HCSWs) at Bands 2 & 3, offering fantastic opportunities for career progression into nursing, allied health professions, or specialist areas such as theatres.

      Our recruitment approach focuses on supporting your professional growth through Apprenticeship programmes that develop the knowledge, skills, and behaviours needed to deliver high-quality patient care.

      We have opportunities across all areas of the Trust, and we welcome applications from individuals with or without prior healthcare experience who are eager to build a career in the NHS.

      Our assessment day is designed to establish your skills and experience, and to signpost you to the right pathway. If successful you will be offered one of the following pathways:

      • Recruitment to band 3 for those with relevant previous experience and/or qualifications, and the opportunity to complete a level 3 apprenticeship
      • Recruitment to band 2 to upskill you into clinical care, and the opportunity to complete either a level 3 apprenticeship, or join our level 2 HCSW Academy
      • Recruitment to a band 2 in our HCSW Academy for those new to care or with little prior experience (Please see attached Apprentice Flyer)

      Main duties of the job

      Applicants must be able to meet & provide the following:

      • Attend an Assessment Day at Ipswich - Thursday 24th July at Suffolk New College
      • HCSW Academy Starters will need to commit to a start date of Monday, 01 September 2025
      • Have residency status that allows you to work. Please note that we are unable to offer sponsorship for these roles.
      • Meet pre employment requirements including ability to provide references to cover the last three years/satisfactory DBS check & Occupational Health requirement
      • As you will be working shifts including nights you must be 18 or older at commencement

      About us

      We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients' own homes.

      We are one of the largest NHS organisations in England, employing more than 12,000 staff.

      We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.

      Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.

      Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.

      We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what's widely regarded as the world's best EPR system to ESNEFT, transforming life in hospital for staff and patients.

      If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.

      Find out about living and working here - www.youtube.com/watch?v=GkPu7HphU8A

      Details

      Date posted

      07 July 2025

      Pay scheme

      Agenda for change

      Band

      Band 2

      Salary

      £24,169 to £25,674 a year pro rata, per annum + unsocial hours payments

      Contract

      Permanent

      Working pattern

      Full-time, Part-time

      Reference number

      432-HR454-25

      Job locations

      Ipswich Hospital

      Ipswich

      IP4 5PD


      Job description

      Job responsibilities

      For full details of the responsibilities and duties of this role please see the attached job description.

      Job description

      Job responsibilities

      For full details of the responsibilities and duties of this role please see the attached job description.

      Person Specification

      Experience

      Essential

      • Previous experience in an healthcare setting

      Desirable

      • Experience within an acute care setting

      Knowledge

      Essential

      • Awareness of physical, psychological and spiritual needs of patient's relatives and carers.
      • Awareness of the nature of the carers role in assisting patients to fulfil basic human needs
      • Knowledge of clinical procedures and observations
      • Knowledge of relevant legislation

      Desirable

      • Understanding of risk management, health and safety issues, including safe manual handling.

      Qualifications

      Essential

      • Care certificate achieved or demonstrable relevant skills
      • Evidence of completed competencies as part of a professional portfolio

      Desirable

      • Evidence of functional skills or willingness to undertake
      • Willingness to undertake further study
      Person Specification

      Experience

      Essential

      • Previous experience in an healthcare setting

      Desirable

      • Experience within an acute care setting

      Knowledge

      Essential

      • Awareness of physical, psychological and spiritual needs of patient's relatives and carers.
      • Awareness of the nature of the carers role in assisting patients to fulfil basic human needs
      • Knowledge of clinical procedures and observations
      • Knowledge of relevant legislation

      Desirable

      • Understanding of risk management, health and safety issues, including safe manual handling.

      Qualifications

      Essential

      • Care certificate achieved or demonstrable relevant skills
      • Evidence of completed competencies as part of a professional portfolio

      Desirable

      • Evidence of functional skills or willingness to undertake
      • Willingness to undertake further study

      Disclosure and Barring Service Check

      This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

      Employer details

      Employer name

      East Suffolk and North Essex NHS Foundation Trust

      Address

      Ipswich Hospital

      Ipswich

      IP4 5PD


      Employer's website

      https://www.esneft.nhs.uk/ (Opens in a new tab)

      Employer details

      Employer name

      East Suffolk and North Essex NHS Foundation Trust

      Address

      Ipswich Hospital

      Ipswich

      IP4 5PD


      Employer's website

      https://www.esneft.nhs.uk/ (Opens in a new tab)

  • About the company

      National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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