NHS

Healthcare Support Worker - Main Outpatients


Pay24,625.00 - 25,674.00 / year
LocationBournemouth/England
Employment typePart-Time

This job is now closed

  • Job Description

      Req#: C9153-25-0666?language=en&page=76&sort=publicationDateDesc

      Job summary

      An exciting opportunity has arisen within UHD's Main Outpatients department at The Royal Bournemouth Hospital to join our highly diverse and motivated team looking after children and adults in both clinical and surgical settings.

      Outpatients is a large part of the patient pathway, whether it is their first appointment, a follow up appointment or a minor surgical procedure. Our nursing team is there to support them through their patient journey.

      If you have excellent communication skills and really care about supporting patients within an outpatient setting, we have a brilliant opportunity within our friendly outpatients team.

      Base Location: The Royal Bournemouth Hospital

      Interview Date: TBC

      Main duties of the job

      To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.

      About us

      Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues.

      UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.

      This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have about this at interview.

      Details

      Date posted

      04 July 2025

      Pay scheme

      Agenda for change

      Band

      Band 3

      Salary

      £24,625 to £25,674 a year pa/pro rata

      Contract

      Permanent

      Working pattern

      Part-time

      Reference number

      153-CO04751

      Job locations

      Royal Bournemouth Hospital

      Bournemouth

      BH7 7DW


      Job description

      Job responsibilities

      To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.

      Successful candidates without a Care Certificate or NVQ equivalent will start at Band 2, moving to Band 3 on successful completion of Care Certificate (within 3 months of starting role) and completion of probationary period. Support will be given

      Job description

      Job responsibilities

      To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.

      Successful candidates without a Care Certificate or NVQ equivalent will start at Band 2, moving to Band 3 on successful completion of Care Certificate (within 3 months of starting role) and completion of probationary period. Support will be given

      Person Specification

      Qualifications

      Essential

      • Good standard of numeracy and literacy
      • Care Certificate - Completion of a competency-based workbook

      Experience

      Essential

      • Ability to adapt and learn in healthcare environment

      Desirable

      • Previous experience working in care environment /NHS
      • Experience in working as part of multidisciplinary team
      • Experience of working with public

      Other requirements specific to role

      Essential

      • Tactful and polite
      • Ability to communicate with all levels of staff
      • Ability to exchange factual information accurately
      • Ability to deal with sensitive situations
      • Patient and calm
      Person Specification

      Qualifications

      Essential

      • Good standard of numeracy and literacy
      • Care Certificate - Completion of a competency-based workbook

      Experience

      Essential

      • Ability to adapt and learn in healthcare environment

      Desirable

      • Previous experience working in care environment /NHS
      • Experience in working as part of multidisciplinary team
      • Experience of working with public

      Other requirements specific to role

      Essential

      • Tactful and polite
      • Ability to communicate with all levels of staff
      • Ability to exchange factual information accurately
      • Ability to deal with sensitive situations
      • Patient and calm

      Disclosure and Barring Service Check

      This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

      Employer details

      Employer name

      University Hospitals Dorset NHS Foundation Trust

      Address

      Royal Bournemouth Hospital

      Bournemouth

      BH7 7DW


      Employer's website

      https://www.uhd.nhs.uk/careers (Opens in a new tab)

      Employer details

      Employer name

      University Hospitals Dorset NHS Foundation Trust

      Address

      Royal Bournemouth Hospital

      Bournemouth

      BH7 7DW


      Employer's website

      https://www.uhd.nhs.uk/careers (Opens in a new tab)

  • About the company

      National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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