NHS
Healthcare Support Worker - Main Outpatients
This job is now closed
Job Description
- Req#: C9153-25-0670?language=en&page=77&sort=publicationDateDesc
- Good standard of numeracy and literacy
- Care Certificate - Completion of a competency-based workbook
- Ability to adapt and learn in healthcare environment
- Previous experience working in care environment /NHS
- Experience in working as part of multidisciplinary team
- Experience of working with public
- Tactful and polite
- Ability to communicate with all levels of staff
- Ability to exchange factual information accurately
- Ability to deal with sensitive situations
- Patient and calm
- Good standard of numeracy and literacy
- Care Certificate - Completion of a competency-based workbook
- Ability to adapt and learn in healthcare environment
- Previous experience working in care environment /NHS
- Experience in working as part of multidisciplinary team
- Experience of working with public
- Tactful and polite
- Ability to communicate with all levels of staff
- Ability to exchange factual information accurately
- Ability to deal with sensitive situations
- Patient and calm
Job summary
An exciting opportunity has arisen within UHD's Main Outpatients department at The Royal Bournemouth Hospital to join our highly diverse and motivated team looking after children and adults in both clinical and surgical settings.
Outpatients is a large part of the patient pathway, whether it is their first appointment, a follow up appointment or a minor surgical procedure. Our nursing team is there to support them through their patient journey.
If you have excellent communication skills and really care about supporting patients within an outpatient setting, we have a brilliant opportunity within our friendly outpatients team.
Base Location: The Royal Bournemouth Hospital
Interview Date: TBC
Main duties of the job
To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.
About us
Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues.
UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.
This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have about this at interview.
Details
Date posted
04 July 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,625 to £25,674 a year pa/pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
153-CO04752
Job locations
Royal Bournemouth Hospital
Bournemouth
BH7 7DW
Job descriptionJob description
Job responsibilities
To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.
Applicants without a Care Certificate or NVQ equivalent will start at Band 2, moving to Band 3 on successful completion of Care Certificate (within 3 months of starting role) and completion of probationary period. Support will be given
Job responsibilities
To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.
Applicants without a Care Certificate or NVQ equivalent will start at Band 2, moving to Band 3 on successful completion of Care Certificate (within 3 months of starting role) and completion of probationary period. Support will be given
Person SpecificationPerson Specification
Qualifications
Essential
Experience
Essential
Desirable
Other requirements specific to role
Essential
Qualifications
Essential
Experience
Essential
Desirable
Other requirements specific to role
Essential
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
University Hospitals Dorset NHS Foundation Trust
Address
Royal Bournemouth Hospital
Bournemouth
BH7 7DW
Employer's website
Employer details
Employer name
University Hospitals Dorset NHS Foundation Trust
Address
Royal Bournemouth Hospital
Bournemouth
BH7 7DW
Employer's website
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.
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