TaskUs
Healthcare Verifications Customer Service Representative - Work from Home *Seasonal Stay Bonus $$$
This job is now closed
Job Description
- Req#: R_2308_7805
Advantages of Joining Our Company:
- Opportunity to be part of a culture of constant motion and growth
- Access to new technologies and the ability to handle any challenge
- Consistency in an ever-changing world
- Top-notch employees and a ridiculously good company
- Competitive stay bonus for completing the seasonal project
Responsibilities:
- Research and resolve client's end-user issues through phone, email, and chat support
- Manage and maintain a test lab of devices for reproducing customer issues
- Document all customer interactions according to standard operating procedures
- Answer inbound and make outbound calls to Medicare or Value-based Care customers
- Educate and recommend Value-based Care physician networks and schedule appointments
- Document correspondence, process requests, and update account history
- Perform data entry and verify documents for accuracy
- Seasonal project running until December 7th
Requirements:
- Must have a smartphone device for authentication
- Willingness to complete assessments including a typing test
- Excellent written and oral communication skills
- Strong ability to work independently
- Adaptability and flexibility to process and information changes
- Must be at least 18 years of age
- High school diploma or GED required
- Willingness to participate in a background screening
Recommended:
- Experience in customer service via phone, email, and live chat support
- Experience in customer service, Healthcare, sales, billing, collections, or technical support role
About Us:
- A collective of highly capable humans deploying technology and data for your purpose
- A commitment to protecting our partners' interests and supporting their long-term success
- Outstanding benefits including medical, dental, vision, and prescription plans
- 401k match, pet insurance, in-house wellness coaches, and discounts with popular brands
Additional Information:
- TaskUs is an equal opportunity employer and celebrates diversity
- We are committed to providing equal access to opportunities and accommodations for applicants
- Explore all TaskUs career opportunities and apply through the provided URL: https://www.taskus.com/careers/About the company
TaskUs is a fast growing tech-enabled BPO company, delivering customer support, AI operations and content security services to power innovative companies.
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