Job Description:

Healthline Nurse Advisor

Salford Quays, Manchester M50 3SP.

Permanent

Hybrid working (will be required in Salford Quays)

£40,000 FTE depending on experience

Full-time, 37.5 hours weekly on shift rotation

We make health happen:

At Bupa, 24-hour nurse lead line, to deal with a manage calls from Bupa member/ none Bupa members of clinical nature of both a symptom and diagnostic based nature to offer clinical information to callers and identify home treatment required, seek care today, emergency care.

You’ll help us make health happen by:

• To provide clinical support, guidance, and information to customers (24/7, 365 days a year) to empower and enable individuals to make best and most appropriate use of health care services and assist them to obtain the most appropriate treatment.
• To take responsibility and work unsupervised self-managing call / case referrals, take on clinical responsibility and manage escalations, complaints, onward referrals to third parties, business continuity and make decisions in the absence of a manager out of hours.

What you will bring

• Qualified Registration - Adult Nursing
• Experience preferably from a A&E, Triage and Tele-med health service – experience from a private or NHS hospital is also highly desirable with broad knowledge of different treatment pathways.
• Current NMC Registration
• Ability to respond and deal with safeguarding cases and or calls – ideally from current or most recent position.
• Proven experience in risk management and assessment experience in a healthcare setting.
• Good IT and communication skills
• Ability to navigate through different medical system
• Confident clinical skills
• Ability to Triage and assess promptly over the phone

Why Bupa?

We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.

As a Disability Confident employer, we offer a guaranteed interview for every disabled applicant who meets the minimum criteria for the job. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

Benefits:

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

• 25 days holiday (pro-rata), increasing through length of service, with option to buy or sell
• Bupa health insurance as a benefit in kind
• An enhanced pension plan and life assurance
• Support with travel costs via a season ticket loan or cycle2work
• Onsite gyms or local discounts where no onsite gym available
• Various other benefits and online discounts
• Extensive internal and external training available for your CPD
• Clinical Leadership development programmes
• NMC fees paid after 12 months service
• Practical support with the revalidation process.
• Opportunities for career development around Bupa
• Option to join dental insurance scheme at a discounted rate
• Access to our Digital GP platform on your mobile
• Emotional wellbeing support
• Access to family mental health line
• Financial wellbeing channels
• Support for carers

For more information on this role, please contact Michael.Green@Bupa.com

Time Type:

Full time

Job Area:

Clinical Services

Locations:

Bupa Place