NTT DATA

Helpdesk Associate- Healthcare Clinical Service Desk- Call Center- REMOTE in Halifax


PayCompetitive
LocationHalifax/Nova Scotia
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 274472
      Employer Industry: Healthcare Services

      Why consider this job opportunity:
      - Competitive pay up to $(amount)
      - Opportunity for career advancement and growth within the organization
      - Work remotely anywhere within the continental U.S.
      - Supportive and collaborative work environment
      - Chance to make a positive impact on patient outcomes

      What to Expect (Job Responsibilities):
      - Handle inbound customer calls related to clinical aspects of various healthcare applications
      - Track, document, and resolve incidents in a timely manner
      - Remain available for an 8 to 10-hour shift with scheduled breaks
      - Ensure high-speed internet and a quiet workspace
      - Travel up to 10% of the time, if required

      What is Required (Qualifications):
      - Minimum 1 year of call center/customer service experience
      - High school diploma or equivalent
      - Minimum of 4 years of service desk/helpdesk experience or equivalent combination of education and technical troubleshooting experience
      - Minimum of 1 year of technical troubleshooting experience
      - Proficient typing and English language skills

      How to Stand Out (Preferred Qualifications):
      - Experience in a call center environment
      - Demonstrate a service philosophy in all interactions
      - Effective communication and interpersonal skills
      - Strong listening capabilities
      - Exceptional ability to work in a fast-paced environment

      #HealthcareServices #CustomerService #CareerOpportunity #CompetitivePay #RemoteWork

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      Japan Telegraph and Telephone Public Corporation, a predecessor of NTT, started Data Communications business in 1967.