Alzheimer's Association

Helpline Counselor/Care Consultant


Pay$25.00 - $29.00 / hour
LocationChicago/Illinois
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: HELPL002131
      Employer Industry: Healthcare Services

      Why Consider this Job Opportunity:
      - Salary up to $29 per hour
      - Opportunity for career advancement and growth within the organization
      - Work remotely from anywhere in the U.S.
      - Comprehensive benefits package including medical, dental, vision, and more
      - Chance to make a life-changing impact on individuals affected by Alzheimer's

      What to Expect (Job Responsibilities):
      - Utilize Solution Focused Brief Therapy (SFBT) to provide guidance and support to callers
      - Link callers to education, support, and local resources
      - Provide accurate and efficient documentation for call interactions
      - Handle high emotion, trauma, and grief of callers with empathy
      - Uphold confidentiality and follow established policies and procedures

      What is Required (Qualifications):
      - Master's degree in social work, psychology, or counseling required
      - Minimum of one year of experience, 2-3 years preferred
      - Ability to work a flexible schedule, including weekends and holidays
      - Home office setup with a private, confidential workspace and reliable internet connection
      - Strong computer skills and familiarity with healthcare industry or mental health services

      How to Stand Out (Preferred Qualifications):
      - 0-2 years of experience in a healthcare-related service
      - Licensure (LSW, LCSW, LPC, LCPC) preferred

      #HealthcareServices #CustomerService #CareerOpportunity #CompetitivePay #TrainingProvided

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      The Alzheimer's Association was founded by Jerome H.

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