NHS
Hertfordshire Outreach and Engagement Worker
This job is now closed
Job Description
- Req#: B0439-25-0002?language=en&page=590&sort=publicationDateDesc
- Deliver outreach sessions in Hertfordshire to include the most vulnerable or at risk, collaborating with local outreach organisations, targeting LGBTQ+ people, speakers of other languages, young people, and those living in more deprived areas
- Encourage people to screen and to register for STI testing in a variety of venues and scenarios.
- Deliver accurate and relevant sexual health information to large and small groups of people, 1:1 in brief interventions of up to six sessions, as well as to groups of various sizes in presentations and workshops
- Support the development of relationships with local partner organisations and help to source new venues where outreach and service promotion can be conducted
- Understand the full suite of Integrated Sexual health Service services, signposting and making referrals or professional connects when appropriate
- Work closely with the Central London Community Healthcare Trust team to deliver an interlinked suite of services that support the holistic wellbeing of service users living in Hertfordshire
- Understand safeguarding and child sexual exploitation risks and be able to follow safeguarding procedures, including making safeguarding reports to the local authority and following Fraser Guidelines
- Collect relevant data for quarterly reporting
- Ensure confidentiality of data, particularly when dispatching data to external agencies, and have an awareness / understanding of data protection issues.
- Deliver outreach sessions in Hertfordshire to include the most vulnerable or at risk, collaborating with local outreach organisations, targeting LGBTQ+ people, speakers of other languages, young people, and those living in more deprived areas
- Encourage people to screen for chlamydia and gonorrhea and to register for in a variety of venues and scenarios, fully explaining the schemes and their benefits
- Deliver accurate and relevant sexual health information to large and small groups of people, 1:1 in brief interventions of up to six sessions, as well as to groups of various sizes in presentations and workshops
- Support the development of relationships with local partner organisations and help to source new venues where outreach and service promotion can be conducted
- Understand the full suite of Integrated Sexual health Service (ISHS) services, signposting and making referrals or professional connects when appropriate
- Work closely with the Central London Community Healthcare Trust (CLCH) team to deliver an interlinked suite of services that support the holistic wellbeing of service users living in Hertfordshire
- Understand safeguarding and child sexual exploitation (CSE) risks and be able to follow safeguarding procedures, including making safeguarding reports to the local authority and following Fraser Guidelines
- Collect relevant data for quarterly reporting.
- Ensure confidentiality of data, particularly when dispatching data to external agencies, and have an awareness / understanding of data protection issues, in line with METROs Information Governance Policies and procedures.
- Maintain and update knowledge, skills and undertake continuing education in accordance with personal and service needs within a framework of a personal development plan
- Undertake administrative work generated by the post and to ensure that such work is complete.
- Adhere to METRO policies and procedures at all times.
- In line with METROs policy on Information Governance (IG), confidentiality and data handling, you will be expected to undertake, pass and maintain the required IG modules as indicated by your line manager.
- Ensure sensitive and confidential recording and handling of information in accordance with the Data Protection Act, GDPR regulations and METROs Information Governance policies.
- In line with METROs policy on Safeguarding, you will be expected to undertake, pass and maintain the required Safeguarding Training modules as indicated by your line manager.
- Attend regular supervision, and to undertake appropriate training as agreed. Maintain and update knowledge, skills and undertake continuing education in accordance with personal and service needs within a framework of a personal development plan.
- Undertake any other appropriate duties as requested by your manager. If these duties are extensive and of a higher job description scale, the terms and conditions of the post may be varied in negotiation with your line manager.
- Deliver outreach sessions in Hertfordshire to include the most vulnerable or at risk, collaborating with local outreach organisations, targeting LGBTQ+ people, speakers of other languages, young people, and those living in more deprived areas
- Encourage people to screen for chlamydia and gonorrhea and to register for in a variety of venues and scenarios, fully explaining the schemes and their benefits
- Deliver accurate and relevant sexual health information to large and small groups of people, 1:1 in brief interventions of up to six sessions, as well as to groups of various sizes in presentations and workshops
- Support the development of relationships with local partner organisations and help to source new venues where outreach and service promotion can be conducted
- Understand the full suite of Integrated Sexual health Service (ISHS) services, signposting and making referrals or professional connects when appropriate
- Work closely with the Central London Community Healthcare Trust (CLCH) team to deliver an interlinked suite of services that support the holistic wellbeing of service users living in Hertfordshire
- Understand safeguarding and child sexual exploitation (CSE) risks and be able to follow safeguarding procedures, including making safeguarding reports to the local authority and following Fraser Guidelines
- Collect relevant data for quarterly reporting.
- Ensure confidentiality of data, particularly when dispatching data to external agencies, and have an awareness / understanding of data protection issues, in line with METROs Information Governance Policies and procedures.
- Maintain and update knowledge, skills and undertake continuing education in accordance with personal and service needs within a framework of a personal development plan
- Undertake administrative work generated by the post and to ensure that such work is complete.
- Adhere to METRO policies and procedures at all times.
- In line with METROs policy on Information Governance (IG), confidentiality and data handling, you will be expected to undertake, pass and maintain the required IG modules as indicated by your line manager.
- Ensure sensitive and confidential recording and handling of information in accordance with the Data Protection Act, GDPR regulations and METROs Information Governance policies.
- In line with METROs policy on Safeguarding, you will be expected to undertake, pass and maintain the required Safeguarding Training modules as indicated by your line manager.
- Attend regular supervision, and to undertake appropriate training as agreed. Maintain and update knowledge, skills and undertake continuing education in accordance with personal and service needs within a framework of a personal development plan.
- Undertake any other appropriate duties as requested by your manager. If these duties are extensive and of a higher job description scale, the terms and conditions of the post may be varied in negotiation with your line manager.
- Recognised public health, health promotion, youth work or other relevant degree or qualification.
- Experience of working with a diverse range of people, especially those who are at higher risk, in groups as well as 1:1.
- Experience of working with a broad range of service providers as a representative of an organisation.
- Thorough understanding of issues facing diverse groups of people, particularly speakers of other languages, LGBTQ+ people, women, and young people.
- Knowledge of safeguarding, child protection, Fraser Guidelines and their application to services.
- Understanding of equalities and how they relate to this role.
- Ability to communicate clearly and confidently in a sensitive and non-judgmental manner.
- Proven ability to develop positive relationships based on trust, confidence and mutual respect with service users in a range of settings and from a range of backgrounds.
- Ability to learn to deliver sexual health training and presentations to small and large groups of service users with training.
- Ability and willingness to work flexibly, including at evenings and weekends.
- Ability to travel to outreach sessions across Hertfordshire.
- Experience of providing sexual health support, advice, and service information with good underlying knowledge base.
- Experience using social media to engage service users.
- Experience of providing sexual health support, advice, and service information with good underlying knowledge base.
- Full UK Drivers License.
- Recognised public health, health promotion, youth work or other relevant degree or qualification.
- Experience of working with a diverse range of people, especially those who are at higher risk, in groups as well as 1:1.
- Experience of working with a broad range of service providers as a representative of an organisation.
- Thorough understanding of issues facing diverse groups of people, particularly speakers of other languages, LGBTQ+ people, women, and young people.
- Knowledge of safeguarding, child protection, Fraser Guidelines and their application to services.
- Understanding of equalities and how they relate to this role.
- Ability to communicate clearly and confidently in a sensitive and non-judgmental manner.
- Proven ability to develop positive relationships based on trust, confidence and mutual respect with service users in a range of settings and from a range of backgrounds.
- Ability to learn to deliver sexual health training and presentations to small and large groups of service users with training.
- Ability and willingness to work flexibly, including at evenings and weekends.
- Ability to travel to outreach sessions across Hertfordshire.
- Experience of providing sexual health support, advice, and service information with good underlying knowledge base.
- Experience using social media to engage service users.
- Experience of providing sexual health support, advice, and service information with good underlying knowledge base.
- Full UK Drivers License.
Job summary
As a committed, motivated, and outgoing individual, you will support sexual health education and prevention as part of the Integrated Sexual health Service (ISHS) in Hertfordshire. You will provide interventions in sexual health in outreach locations across the county. Sexual health sessions will take place in groups as well as in a 1:1 capacity, and will require you to focus on providing information about sexual health to those who are vulnerable or at risk, encouraging service users to complete a chlamydia and gonorrhoea screen, and register to the free condom scheme. You will work closely with the wider METRO team in Hertfordshire, including collaborating closely with the other Hertfordshire Sexual Health Outreach and Engagement Worker, and the Hertfordshire Sexual Health Admin and Outreach Worker. The role also involves delivering sexual health training and presentations to service users and professionals.
Main duties of the job
About us
METRO is working in partnership with Central London Community Healthcare Trust (CLCH), to deliver our ISHS in Hertfordshire. On this new five-year contract, the METRO team will be fully integrated and co-located within CLCHs services in Hertfordshire, delivering outreach activities in the local community tailored to local needs. The service aims to reach those who are most vulnerable or at risk, and involves collaboration with local outreach organisations targeting LGBTQ+ people, speakers of other languages, young people, and those living in more deprived areas.
Details
Date posted
16 May 2025
Pay scheme
Other
Salary
£28,601 a year
Contract
Fixed term
Duration
3 years
Working pattern
Full-time, Flexible working
Reference number
B0439-25-0002
Job locations
Stevenage Clinic
Southgate Health Centre
Stevenage
Hertfordshire
SG1 1HB
Job description
Job responsibilities
Main tasks
Other duties
Job responsibilities
Main tasks
Other duties
Person Specification
Qualifications
Essential
Desirable
Qualifications
Essential
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
METRO Charity
Address
Stevenage Clinic
Southgate Health Centre
Stevenage
Hertfordshire
SG1 1HB
Employer's website
Employer details
Employer name
METRO Charity
Address
Stevenage Clinic
Southgate Health Centre
Stevenage
Hertfordshire
SG1 1HB
Employer's website
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.
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