Health First
HFHP Customer Service Associate - Remote - Per Diem - (Job Number: 071041)
This job is now closed
Job Description
- Req#: 586022
Employer Industry: Healthcare Services
Why Consider this Job Opportunity:
- Per diem remote work opportunity within the state of Florida
- Competitive pay
- Opportunity for growth and advancement within the organization
- Supportive and collaborative team environment
- Chance to provide quality customer service and make a positive impact on customer experience
- Flexible work schedule
What to Expect (Job Responsibilities):
- Act as a liaison in the Call Center for customer inquiries
- Properly identify and elevate concerns that affect customers or the Health Plans' ability to serve them
- Respond to customer inquiries and provide accurate and professional service
- Attend and participate in staff training sessions, surveys, and department meetings
- Maintain confidentiality and contribute towards meeting departmental performance goals
What is Required (Qualifications):
- High School diploma, G.E.D. or equivalent experience (some college preferred)
- 1 year of related work experience in a call center or customer service environment
- Ability to work the designated shift and overtime as needed
- Strong multitasking skills and ability to communicate effectively while talking and typing
- Proficiency in navigating multiple screens and computer applications
- Typing speed of 45 words per minute
- Intermediate to Advanced computer skills, including Microsoft Applications
- Bilingual in Spanish and English (read, write, speak, comprehend)
- Certification required for Bi-lingual/Medical Interpretation test
How to Stand Out (Preferred Qualifications):
- 0-2 years of experience as an Rx Technician or Customer Service Representative in a healthcare-related service
#HealthcareServices #CustomerService #CareerOpportunity #CompetitivePay #TrainingProvided
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Health First is a fully integrated delivery network (IDN) providing exceptional healthcare on Florida's Space Coast. Health First operates four hospitals in Brevard County, offers outpatient and wellness services, administers numerous healthcare specia...
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