Global Payments
High Volume Call Center Representative - Remote - $15p/hr & Amazing Day 1 Benefits
This job is now closed
Job Description
- Req#: R0062995
Employer Industry: Payment Solutions
Why consider this job opportunity:
- Salary up to $15 per hour
- Comprehensive benefits package including medical, dental, and vision care
- Paid time off and recognition programs
- Opportunity for flexible remote work within the United States
- Engaging work environment with a dynamic team
- Chance to contribute to innovative payment technology solutions
What to Expect (Job Responsibilities):
- Respond to customer inquiries via telephone, providing problem resolution in line with service standards
- Resolve basic payment and account-related requests, including card activations and updates for customers
- Maintain detailed knowledge of assigned clients' products and services
- Analyze customer service needs and escalate unresolved issues to higher-level representatives
- Work various shifts as required, including mornings, afternoons, nights, and weekends
What is Required (Qualifications):
- High School Diploma or Equivalent
- At least 6 months of high-volume call center experience within the last 2 years
- Ability to navigate a computerized data entry system
- Flexibility to work assigned hours in a 24/7 environment
- Must be available to be on camera during work hours
How to Stand Out (Preferred Qualifications):
- Experience with customer service in a fast-paced environment
- Familiarity with payment processing systems or related technology
- Strong problem-solving skills and ability to handle customer inquiries effectively
#PaymentSolutions #CustomerService #RemoteWork #CareerOpportunity #BenefitsPackage
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
Global Payments Inc. is an American company providing financial technology services globally.
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