Total System Services
High Volume Call Center Representative - Remote - $15p/hr & Amazing Day 1 Benefits
This job is now closed
Job Description
- Req#: R0062995
Employer Industry: Payment Solutions
Why consider this job opportunity:
- Salary up to $15 per hour
- Comprehensive benefits package including medical, dental, vision care, and paid time off
- Opportunity for career advancement and growth within the organization
- Primarily remote work opportunity with some on-site presence required
- Supportive and collaborative work environment
What to Expect (Job Responsibilities):
- Respond to customer inquiries via telephone to provide problem resolution in accordance with service standards
- Resolve basic payment and account-related requests, including card activations and address updates
- Maintain knowledge of company products and services to assist customers effectively
- Analyze customer service needs and escalate unresolved issues to experienced representatives
- Participate in a 24/7 call center environment with flexible scheduling
What is Required (Qualifications):
- High School Diploma or Equivalent
- At least 6 months of high-volume call center experience within the last 2 years
- Ability to navigate computerized data entry systems and applications
- Willingness to work various shifts, including nights and weekends
- Ability to be on camera during work hours
How to Stand Out (Preferred Qualifications):
- Familiarity with payment processing systems and customer service best practices
- Experience in a remote work environment
- Strong problem-solving skills and attention to detail
- Ability to work under close supervision and follow established procedures
- Effective communication skills for customer interactions
#PaymentSolutions #CustomerService #RemoteWork #CareerOpportunity #BenefitsPackage
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
Global Payments Inc. (NYSE: GPN) is a leading pure play payments technology company delivering innovative software and services to our customers globally. Our technologies, services and employee expertise enable us to provide a broad range of solutions that allow our customers to operate their businesses more efficiently across a variety of channels around the world.
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