job summary:
We have an immediate need for an experienced 3M 360 Encompass HIM System Administrator. This position is 100% remote, work-from-home and the preference is for candidates that currently reside in the eastern time zone. Seeking an individual that truly enjoys helping people and being a part of a collaborative team environment. 3M System Administrator Certification is required.


location: WINCHESTER, Virginia
job type: Contract
salary: $50 - 52 per hour
work hours: 8am to 4pm
education: Bachelors

responsibilities:
Experienced System Administrator with a solid background in coding to manage the 3M infrastructure.

Responsible for ensuring the smooth and efficient operation of all 3M systems, including servers, networks, and databases.

Monitor system performance, troubleshoot issues as they arise, and proactively identify and address potential problems.

3M System Administrator will be responsible for writing and maintaining scripts and code to automate system administration tasks, improve system performance, and implement new functionality as required.

Job Summary

The Systems Administrator, Clinical Documentation and Coding, understands the work flow and data flows of the system. This position has knowledge of the servers and devices that interconnect to make the system function as a whole.

High level understanding of the ecosystem, the interoperability between upstream and downstream systems, file shares and data feeds, etc. Works with vendor to open trouble-tickets, escalate issues and/or obtain education or information on application functionality or configuration

Works with IT, Coding, CDI, and other staff to help implement, troubleshoot, and test the application

Serves as point of contact (POC) when a user reports a problem and is solely responsible for resolution

Actively checks if upgrades to the application are available, including bug fixes or new functionality in the software

Engages IT to coordinate upgrades on a periodic basis

Coordinates between the vendor, IT, and the user community on upgrades to the application

Builds relationships with Information Systems staff to increase knowledge of correct support people and skill sets

Participates in IT Change Management discussions if there are scheduled changes to the system

Works with IT Security to ensure the proper staff have the appropriate access and that the staff who no longer need access have their access properly removed

Issues Request for Service (RFS) forms if there are modifications needed for integration with Epic

Understands vendor Service Level Agreements (SLAs) and contract language (ie. contact information, hours, costs).

Helps business unit to navigate the IS department processes (TCCB, Change Management, Request For Service and other fulfillment requests)

Completes new user set up (provider, manager, coder, COi personnel) in 3m products

Applies application enhancements to the system (application upgrades, bug fixes or new functionality)

Handles any EMR integration needs

Adds new units or performs unit modification

Maintains provider database for the 3M products

Handles 3M password resets

Builds work list/work flow as requested by HIM management

Builds and produces reports as requested by HIM management. Runs existing and creates new ad hoc reports

Responsible for table and template management

Responsible for MS SQL server updates and patches required for 3M products

Responsible for 3M Service Pack updates

Responsible for 3M IMO changes

Responsible for update testing (regression testing)

Responsible for 3M COM updates at end of year

Monitors and evaluates interface (HL7) messages from 3M to Epic and troubleshoots as needed in Test and Production

Ensures correct grouper versions (i.e. MS-ORG, APR-ORG) are loaded and launching appropriately for different payers

Ensures COi/Coder views are updated and documents file to appropriate folders in the WebCV configuration


qualifications:

• Experience level: Experienced
• Minimum 5 years of experience
  
  
• Education: Bachelors

skills:

System Admin*

Business Analysis

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).