• Job Description

  Req#: 2030319505

  JOB PURPOSE OR MISSION: Plans, organizes and directs patient care. Coordinates care and service delivery, assuring that quality and efficiency are achieved. Monitors and evaluates patient care through a collaborative team approach. Job is performed appropriately for the needs of the age population served, as defined in the department’s scope of service.
  PERFORMANCE CRITERIA

  CRITERIA A: Everyday Excellence Values - Employee demonstrates Everyday Excellence values in the day-to-day performance of their job.
  PERFORMANCE STANDARDS:
  • Demonstrates courtesy and caring to each other, patients and their families, physicians, and the community.
  • Takes initiative in living our Everyday Excellence values and vital signs.
  • Takes initiative in identifying customer needs before the customer asks.
  • Participates in teamwork willingly and with enthusiasm.
  • Demonstrates respect for the dignity and privacy needs of customers through personal action and attention to the environment of care.
  • Keeps customers informed, answers customer questions and anticipates information needs of customers.

  CRITERIA B: Corporate Compliance - Employee demonstrates commitment to the Code of Conduct, Conflict of Interest Guidelines, and the GHS Corporate Compliance Guidelines.

  PERFORMANCE STANDARDS
  • Practices diligence in fulfilling the regulatory and legal requirements of the position and department.
  • Maintains accurate and reliable patient/organizational records.
  • Maintains professional relationships with appropriate officials; communicates honesty and completely; behaves in a fair and nondiscriminatory manner in all professional contacts.
  
  CRITERIA C: Personal Achievement - Employee demonstrates initiative in achieving work goals and meeting personal objectives.

  PERFORMANCE STANDARDS
  • Uses accepted procedures and practices to complete assignments. Uses creative and proactive solutions to achieve objectives even when workload and demands are high.
  • Adheres to high moral principles of honesty, loyalty, sincerity, and fairness.
  • Upholds the ethical standards of the organization.

  
  CRITERIA D: Performance Improvement - Employee actively participates in Performance Improvement activities and incorporates quality improvement standards in his/her job performance.

  PERFORMANCE STANDARDS
  • Optimizes talents, skills, and abilities in achieving excellence in meeting and exceeding customer expectations.
  • Initiates or redesigns to continuously improve work processes.
  • Contributes ideas and suggestions to improve approaches to work processes.
  • Willingly participates in organization and/or department quality initiatives.

  
  CRITERIA E: Cost Management - Employee demonstrates effective cost management practices.

  PERFORMANCE STANDARDS
  • Effectively manages time and resources
  • Makes conscious effort to effectively utilize the resources of the organization — material, human, and financial.
  • Consistently looks for and uses resource saving processes

  
  CRITERIA F: Patient & Employee Safety - Employee actively participates in and demonstrates effective patient and employee safety practices.

  PERFORMANCE STANDARDS
  • Employee effectively communicates, demonstrates, coordinates and emphasizes patient and employee safety.
  • Employee proactively reports errors, potential errors, injuries or potential injuries.
  • Employee demonstrates departmental specific patient and employee safety standards at all times.
  • Employee demonstrates the use of proper safety techniques, equipment and devices and follows safety policies, procedures and plans.

  
  JOB FUNCTIONS

  ESSENTIAL JOB FUNCTIONS include, but are not limited to:

  1. Assures that the professional, technical, and care needs of the patient are met.

  PERFORMANCE STANDARDS:
  • Adjusts staffing on respective shift to meet care and service delivery needs on a daily basis.
  • Assures staffing meets patient flow and productivity measurement needs.
  • Participates with other team members effectively in planning staffing, scheduling, goal setting and problem solving.
  • Ensures that staff operates within legal limitations of practice and health care liabilities.
  • Combines ethical judgment with technical skills to optimize care and follows department policy and procedure.
  • Responds appropriately to critical situations involving patients, physicians, staff and visitors using planned strategies.
  • Provides effective communication of these incidents to appropriate personnel.
  • Assures availability of respiratory supplies through inventory control.
  • Serves as active staff member when needed.
  
  2. Identifies and develops appropriate staff development programs.

  PERFORMANCE STANDARDS:
  • Identifies staff development’s needs, at least annually, and plans appropriate in-services or programs to meet those needs.
  • Provides learning experiences that are effective in developing staff and maintaining competency and currency with respiratory care modalities.

  3. Assist in the overall management process.

  PERFORMANCE STANDARDS:
  • Interviews applicants and makes recommendations for employing or for terminating personnel.
  • Assures that all employees are compliant with legal and regulatory and competency standards and/or licensure.
  • When applicable, assures that employees are cross-trained within licensing constraints.
  
  4. Performs all other duties as assigned.

  SPECIFIC EXPERIENCE REQUIREMENTS
  2 years’ work experience within an administrative role.

  HIPAA REQUIREMENTS:
  Maintains knowledge of and adherence to all applicable HIPAA regulations appropriate to Job Position including but not limited to: Medical records without limitation both paper and electronic, patient demographics, lab and radiology results, patient information related to surgery or appointment schedules, information related to patient location, religious beliefs, public health records, medical records related to quality/data, patient financial and/or 3rd party billing, patient-related complaints, and/or research information.

  SAFETY REQUIREMENTS:
  Maintains knowledge of and adherence to all applicable safety practices appropriate to Job Position including but not limited to: Incident reporting, handling of wastes, sharps and linen, PPE, exposure control plans, hand washing, environment of care, patient identification, validates, transports, monitors or observes patients for procedures including infusion pumps, and monitors clinical alarms.

• About the company

  Since opening our doors in 1900, Baton Rouge General has been a part of many of our community’s groundbreaking milestones in healthcare. Learn more.

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