• Job Description

  Req#: 38545

  Description

  As a part of our team, you’re made ready for a fulfilling career with exciting new challenges and opportunities to stretch yourself! As the Home Mortgage Servicing Data Analyst, you will be responsible for specializing in working with large and complex data sets to evaluate, recommend, and support the implementation of business strategies. You will also identify and compile data sets using a variety of tools to help predict, improve, and measure the success of key business-to-business outcomes. Additionally, while in this role, you will be responsible for assisting the advanced analytics and BI reporting teams with ad hoc analysis as needed. Most importantly, you’ll feel valued for who you are and supported to achieve what’s important to you, personally and professionally!

  Primary responsibilities include

  • Work with functions to conduct scenario planning and analysis, and interpret trends and variances.
  • Build business requirements, executes projects and derive business insights. Communicate and consume cross functional insights and analysis results to Leadership through reports and presentations.
  • Ensure analytics solution meets the business requirements. Work with business owners to translate business activities and objectives into parameters for analytical models.
  • Understand how to run queries to pull data extracts, synthesize analyses, and interpret trends and variances.
  • Collaborate with team members to understand, communicate, and implement analytics and process best practices.
  • Identify opportunities for process optimization.
  • Comfort in communicating analysis and reporting visually.

  Qualifications, Education, Certifications and/or Other Professional Credentials

  • Experience in SQL is required.
  • Experience with visualization tools like Tableau or PowerBI is preferred.
  • Some experience with other tools/languages like SAS and python is preferred.
  • Bachelor's Degree or higher in engineering, finance, or other quantitative field.

  Hours & Work Schedule

  • Hours per Week: 40
  • Work Schedule: M-F 9-5 Hybrid

  Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

  Equal Employment Opportunity

  Citizens, its parent, subsidiaries, and related companies (Citizens), provides equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability, or history or record of a disability, ethnicity, gender, gender identity or expression, transgendered and transitioning individuals, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens we are committed to fostering an inclusive culture that enables colleagues to bring their best selves to work every day and where all are expected to be treated with respect and professionalism. Employment decisions are based solely on experience, performance, and ability. We perform our best so we can do more for our customers, colleagues, communities and shareholders.

• About the company

  Most innovative community bank in the US w/ @HeardOnHurd @Vault_405 @MidtownBank @RISE405 #cashmob inventor, Pres/CEO @JillCastilla, ❤️ #okc #edmond #MemberFDIC

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