Employer Industry: Insurance Services

Why consider this job opportunity:
- Competitive benefits package, including comprehensive medical, dental, and vision coverage
- Salary up to $XX/hour (exact amount not specified)
- Opportunity for career advancement and growth within the organization
- Work remotely 80% of the time, with occasional in-person engagements
- Access to a pension plan, annual incentive, and student loan repayment program
- Supportive and collaborative work environment that values employee wellbeing

What to Expect (Job Responsibilities):
- Serve as the first contact for customers regarding service issues, requests, and account information
- Communicate directly with customers to research questions and resolve issues over the phone
- Gather and enter relevant information to ensure prompt resolution of customer inquiries
- Educate clients and advisors on new services and troubleshoot usability issues
- Refer complex issues to appropriate service partners as needed

What is Required (Qualifications):
- Experience providing customer-focused solutions or support
- Strong written and spoken communication skills
- Ability to manage multiple priorities in a fast-paced environment
- Willingness to obtain a Property & Casualty License within 12 months (license strongly preferred)
- Availability to work scheduled shifts, including every third Saturday

How to Stand Out (Preferred Qualifications):
- Previous experience in a customer service role within the insurance industry
- Familiarity with company or product policies and systems
- Proven ability to troubleshoot and resolve issues effectively
- Experience in a remote work environment
- Strong problem-solving skills and a results-driven mindset

#InsuranceServices #RemoteWork #CareerGrowth #CustomerService #EmployeeBenefits