Long-Lewis Auto
Hoover - Mobile Service Advisor - Full-time
This job is now closed
Job Description
- Req#: HOOVE001976
- Be the primary contact between customers and technicians, ensuring smooth communication and top-notch service.
- Listen to customer concerns, arrange necessary repairs, and handle vehicle pick-up and delivery logistics.
- Provide clear, expert recommendations on required repairs and maintenance, keeping customers informed and confident.
- A high school diploma or GED and at least one year of experience in a dealership or large service facility.
- A valid driver’s license with a clean driving record.
- A strong technical background paired with excellent customer service skills.
- Ford Manufacturer Certification is a plus, but not required.
- You thrive in a fast-paced team environment, maintain a professional appearance, and have a positive, can-do attitude.
Are you ready to be the driving force behind seamless service for our valued customers? As a Mobile Service Advisor, you'll be at the heart of communication, coordinating service and repair activities for vehicles wherever our customers need us—whether at their home, workplace, or another location.
What You’ll Do:
What We’re Looking For:
Join us and deliver world-class customer service, all while keeping the wheels of communication turning!
Qualifications
Behaviors
Preferred
Dedicated : Devoted to a task or purpose with loyalty or integrity
Innovative : Consistently introduces new ideas and demonstrates original thinking
Enthusiastic : Shows intense and eager enjoyment and interest
Team Player : Works well as a member of a group
Detail Oriented : Capable of carrying out a given task with all details necessary to get the task done well
Motivations
Preferred
Ability to Make an Impact : Inspired to perform well by the ability to contribute to the success of a project or the organization
Goal Completion : Inspired to perform well by the completion of tasks
Growth Opportunities : Inspired to perform well by the chance to take on more responsibility
Job Security : Inspired to perform well by the knowledge that your job is safe
Work-Life Balance : Inspired to perform well by having ample time to pursue work and interests outside of work
Licenses & Certifications
Required
DRIVER'S LICENSE
About the company
Working in the automotive industry for over 100 years, we know a thing or two about purchasing a vehicle. We also understand just how frustrating this can be. At LONG-LEWIS™ we have spent countless hours learning how we can make the buying experience...
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