Long-Lewis Auto

Hoover- Rental Agent- Full Time


PayCompetitive
LocationHoover/Alabama
Employment typeFull-Time

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  • Job Description

      Req#: HOOVE002216

      Are you a customer service pro with a passion for creating smooth, stress-free experiences? We’re looking for a Rental Agents deliver outstanding service from first call to final handshake.

      In this key role, you’ll be the primary point of contact for rental inquiries — helping customers find the right vehicle for their needs. You’ll also play a strategic role in driving customer satisfaction and hitting sales targets.

      What You’ll Do:

      • Serve as a liaison between customers and the dealership’s rental department
      • Respond promptly to calls and inquiries, understanding customer needs and securing reservation commitments
      • Provide support to your team to maintain a high-performance environment
      • Perform day-to-day rental operations and administrative duties

      What We’re Looking For:

      • At least 1 year of experience in auto rental, customer service, or sales
      • Post-high school education or relevant training preferred
      • Strong administrative, organizational, and multitasking abilities
      • Excellent communication and interpersonal skills
      • Professional, courteous, and customer-focused demeanor
      • Strong computer and phone skills
      • Ability to thrive in a fast-paced, team-driven environment
      • Valid driver’s license and clean driving record required

      Why Join Us?

      • Stable Monday–Friday schedule — no weekends!
      • Supportive team and growth-focused culture
      • Be part of a dealership that values service, integrity, and professionalism

      Compensation:

      $14-$16.00 Hourly

      If you’re ready to take ownership of a vital department and grow your career in a dynamic environment, we’d love to meet you.

      Apply now and help us drive success!

      Qualifications

      Behaviors

      Preferred

      Enthusiastic : Shows intense and eager enjoyment and interest

      Loyal : Shows firm and constant support to a cause

      Team Player : Works well as a member of a group

      Thought Provoking : Capable of making others think deeply on a subject

      Functional Expert : Considered a thought leader on a subject

      Leader : Inspires teammates to follow them

      Innovative : Consistently introduces new ideas and demonstrates original thinking

      Detail Oriented : Capable of carrying out a given task with all details necessary to get the task done well

      Dedicated : Devoted to a task or purpose with loyalty or integrity

      Motivations

      Preferred

      Financial : Inspired to perform well by monetary reimbursement

      Peer Recognition : Inspired to perform well by the praise of coworkers

      Work-Life Balance : Inspired to perform well by having ample time to pursue work and interests outside of work

      Growth Opportunities : Inspired to perform well by the chance to take on more responsibility

      Job Security : Inspired to perform well by the knowledge that your job is safe

      Goal Completion : Inspired to perform well by the completion of tasks

      Ability to Make an Impact : Inspired to perform well by the ability to contribute to the success of a project or the organization

      Equal Opportunity Employer
      This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

  • About the company

        Working in the automotive industry for over 100 years, we know a thing or two about purchasing a vehicle. We also understand just how frustrating this can be. At LONG-LEWIS™ we have spent countless hours learning how we can make the buying experience...

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