• Job Description

  Req#: R229980

  POSITION SUMMARY:

  The Host ensures all restaurant guests are greeted, made to feel welcome and seated in a friendly and courteous manner.

  ESSENTIAL FUNCTIONS:

  • Supports a strong commitment to world class customer service.

  • Greets all restaurant patrons immediately upon their arrival.

  • Inquires as to the number of guests in the party; maintains wait lists and communicates wait time to guests.

  • Assigns guests to server stations in a fair and equitable manner; takes guests to server’s station, along with the appropriate number of menus and seats guests accordingly.

  • Controls guest volume level at entrance to restaurant. Attends to and anticipates guests needs while waiting to be seated.

  • Answers customer inquires about the menu, restaurant and Bass Pro Shops.

  • Answers phones; books reservations as requested.

  • Performs opening and closing side work duties as assigned; assists with pre-bussing and table set up activities.

  • Acknowledges and thanks guests upon their departure from the restaurant.

  • Maintains restrooms throughout shift.

  • ALL OTHER DUTIES AS ASSIGNED.

  EXPERIENCE/QUALIFICATIONS:

  • High school diploma/GED preferred.

  KNOWLEDGE, SKILLS, AND ABILITY

  • Experience in and passion for consumer service

  • Willingness to learn new skills and be a team player

  • An attitude of flexibility and mindfulness about the team approach

  • Follow proper procedures as disclosed in Standard Operating Procedures as explained to staff

  • Ability to memorize and become knowledgeable of menu items

  • Strives and has the ability to work well with a team, to prioritize, has a sense of urgency and a real concern for guest satisfaction

  • Intrinsically motivated takes pride in owns work

  • Has the ability to stay calm, organized, and efficient when busy

  TRAVEL REQUIREMENTS:

  • N/A

  PHYSICAL REQUIREMENTS:

  • Regular walking, standing, lifting (up to 50lbs), bending, stooping, etc.

  INDEPENDENT JUDGEMENT :

  • Performs tasks and duties under direct supervision, using well-defined policies and procedures. Work is reviewed by supervisor. Limited opportunity exists for exercising independent judgment and decision making.

  Part Time Benefits Summary:
  Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!

  • Dental
  • Vision
  • Voluntary benefits
  • 401k Retirement Savings
  • Paid holidays
  • Paid vacation
  • Bass Pro Cares Fund
  • And more!

  Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.

  Reasonable Accommodations

  Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
  If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com.

  Bass Pro Shops

• About the company

  Bass Pro Shops was founded in 1972 by avid young angler Johnny Morris on eight-square-feet of space in the back of his father's liquor store in Springfield, Missouri. Today, the leading national retailer of outdoor gear and apparel has 200 retail and marine center locations across North America. Johnny's passion for the outdoors and his feel for the products and shopping experiences desired by outdoor enthusiasts transformed the industry. Bass Pro Shops locations are more than just stores — they are true destination experiences that draw more than 200 million visitors annually. Each location is heavily customized to reflect the character of the region. In addition to giant aquariums teeming with live fish and extensive wildlife mounts and dioramas, many locations feature unique restaurants and ocean-themed bowling alleys. In 2017 Bass Pro Shops acquired Cabela’s to create a "best-of-the-best" experience with superior products, dynamic locations and outstanding customer service.

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