• Job Description

  Req#: 24027913

  Job Description:

  At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

  One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

  Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

  Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

  Job Description:

  Thoroughly understand and possess SME level experience with Citrix and Citrix Published Application. Provide senior level Tier 3 technical infrastructure support services for issues, ensure reliable operation of production, and help diagnose. Help manage the associated applications and remediation of RISE deliverables associated with the platform. Maintain a high degree of ownership and transparency.

  Responsibilities:

  • Undergraduate degree in a related field, or equivalent combination of training and experience

  • 8+ years of experience working in virtualization and EUC related fields as an engineer or architect

  • Management and support skills in a large corporate enterprise consisting of 100,000+ endpoints

  • Experience with the architecture/design of a VMware Horizon environment with 40,000 concurrent users

  • Experience with the architecture/design of F5 load balancing (APM, LTM)

  • Thorough understanding of platform performance analysis, telemetry, and performance related troubleshooting

  • Strong experience implementing best practices in an end user environment

  • Ability to prioritize tasks and work assignments

  • Experience operating, maintaining, optimizing, and expanding the virtual infrastructure to include virtual servers and virtual desktops using VMware technology.

  • Designing, Installing, configuring and maintaining a scalable and high availability virtual environment utilizing VMware Horizon View 7.x with AppVols, User Environment Manager, and ThinApp * Design, management and administration of Citrix XenAPP 6.x & 7.x.

  • Thorough understanding of Application Publishing process and challenges

  • Understanding of VMware vROPS/V4H in the desktop environment

  • Understand how to use PowerCLI to manage virtual machines and virtual infrastructure

  • Ability to leverage Powershell as a conduit for automation and issue analysis Workspace and Collaboration.

  • Minimum of 2 years of professional experience in 3 of the following areas: Collaboration Technologies (O365, Email, Skype, Cisco WebEx, SharePoint), Mobility Technologies (Intune, AirWatch) , Laptop Asset/Patch Management (SCCM, Jamf, etc..) • Single Sign-on (Ping, SAML, etc..), Security Baselines , Core Workspace Services (AD, DNS, DHCP, File Services, Print Services), Cloud Storage (OneDrive), Computer Workspace Lifecycle Management (Upgrade management for Windows, OSX), Virtualization Technologies (VMware, Citrix, etc..)

  Desired Skills

  Experience in creating Blueprints, publishing catalogs, creating and configuring vRA and vRO workflows, vRO integration with external systems and 3rd party tools through API/CLI

  This job is responsible for defining the engineering approach within an end-to-end technology stack. This job will align to a technical domain but acts as contributor to multiple cross functional teams. Key responsibilities include engaging in development and production environments to identify and improve performance/capacity issues and creating and ensuring system design technology solutions comply with enterprise standards. Job expectations include providing and contributing to improvements in solution design, testing, and delivery practices.

  Shift:

  1st shift (United States of America)

  Hours Per Week:

  40

• About the company

  Bank of America is one of the world's largest financial institutions, serving individuals, small- and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services.

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