Neiman Marcus

Hostess/Host, Mariposa Restaurant


PayCompetitive
LocationHonolulu/Hawaii
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 316889
      Neiman Marcus Group is a relationship business that leads with love in everything we do—for our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. Our brands include Neiman Marcus and Bergdorf Goodman. Your Role As a Restaurant Host you will greet customers, provide accurate wait times, and escort customers to their tables. You will have an impact on the customer experience by providing a warm and accommodating experience. This job will be onsite and will report to the Restaurant Manager. What You'll Do - Maintain presence at host stand / door to greet and seat customers - Monitor server performance to ensure smooth service during the customers’ dining experience - Observe proper telephone etiquette - Handle reservations through OpenTable platform and any additional inquiries regarding hours of operation, specials, and events - Organize reservations, maximize seating during operating hours, and optimize staffing and customer traffic - Fulfill duties that may involve lifting objects (e.g., tables, chairs, and highchairs) What You Bring - Customer Service experience - Knowledge of OpenTable platform - Associate will have a flexible schedule - Role requires standing, bending, climbing stairs, and lifting and carrying 35 pounds
  • About the company

      Neiman Marcus Group is an American chain of luxury department stores, headquartered in Dallas, Texas. Is the premier destination for luxury fashion and unparalleled service. For more than a century Neiman Marcus has transformed and elevated the shopping experience, becoming a leading purveyor of the world’s most unique luxury goods.