Government of Canada - Central

hotel front desk supervisor


Pay23.00 / hour
LocationGatineau/Quebec
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 42940375

      Overview

      Languages

      Bilingual

      Education

      • College/CEGEP
      • Hospitality administration/management, general
      • Hotel/motel administration/management
      • Hotel, motel, and restaurant management
      • Hospitality administration/management, other

      Experience

      2 years to less than 3 years

      On site

      Work must be completed at the physical location. There is no option to work remotely.

      Work setting

      • Urban area
      • Relocation costs not covered by employer
      • Hotel, motel, resort

      Responsibilities

      Tasks

      • Co-ordinate activities with other work units or departments
      • Establish work schedules and procedures
      • Perform same duties as workers supervised
      • Prepare and submit reports
      • Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
      • Assist clients/guests with special needs
      • Co-ordinate, assign and review work
      • Hire and train staff in job duties, safety procedures and company policies
      • Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
      • Requisition materials and supplies
      • Administer and deliver the negotiated collective agreement including terms and conditions of employment between union and employer
      • Supervise staff or team
      • Ensure health and safety regulations are followed
      • Supervisory Experience
      • MS Office

      Supervision

      • 5-10 people

      Experience and specialization

      Computer and technology knowledge

      • MS Outlook
      • MS Access
      • Central reservation system (CRS)

      Additional information

      Work conditions and physical capabilities

      • Attention to detail
      • Fast-paced environment
      • Large workload
      • Standing for extended periods
      • Tight deadlines
      • Work under pressure

      Personal suitability

      • Accurate
      • Client focus
      • Dependability
      • Efficient interpersonal skills
      • Excellent oral communication
      • Flexibility
      • Initiative
      • Interpersonal awareness
      • Judgement
      • Organized
      • Team player

      Benefits

      Health benefits

      • Dental plan
      • Health care plan
      • Paramedical services coverage
      • Vision care benefits

      Financial benefits

      • Group insurance benefits
      • Life insurance

      Other benefits

      • Free parking available
      • Learning/training paid by employer
      • On-site amenities
      • Other benefits
  • About the company

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