• Job Description

  Req#: oKlEufwX

  Description

  Position at DoubleTree by Hilton Greensboro Airport

  Join Our Team at the Brand-New Doubletree Greensboro Airport and Grow Your Career!

  DoubleTree by Hilton Greensboro Airport is looking for a top-performing Hotel Night Auditor.

  Are you a genuine person who excels with numbers and is passionate about providing excellent customer service? DoubleTree by Hilton Greensboro Airport is seeking a hotel night auditor, overnight front desk agent, front desk clerk, or guest service agent to join our growing group of hospitality professionals. Courtyard Dayton Beavercreek provides the training, tools, and team to help bring your career to the next level. If this sounds like an opportunity you’ll love, please start your application today!

  Opened in 2024, our brand new hotel is setting the standard for exceptional service in the area. Conveniently located near Piedmont Triad Airport, Doubletree Greensboro Airport features 5,000 sq. ft. of modern event space, on-site dining, and a shuttle service to enhance our guest experience. As one of the newest properties in the region, we’re committed to building a team that shares our passion for hospitality and service excellence. If you're eager to be part of a fresh, dynamic team with opportunities to grow, we’d love to have you join us.

  Come Check Us Out:

  https://www.hilton.com/en/hotels/gsobpdt-doubletree-greensboro-airport/

  What is in it for YOU?

  All Associates:

  • SAME DAY PAY Access your pay as you’ve earned it! No cost to you!
  • Vacation/ Personal days and holiday pay
  • Brand Travel Discounts for Travel and Food & Beverage
  • Online Training Courses
  • Referral Program and Bonus
  • Direct Deposit
  • Employee Assistance Program
  • Associate of the Month/Associate of the Year/Service Awards

  Full-Time Associates:

  • Medical, Dental, Vision
  • Free Basic Life & Basic Accidental Insurance
  • Voluntary Life Insurance Products for Self, Spouse, and Dependents
  • Day Care Flex Spending account
  • Flexible Health Care Spending Account
  • 401(k) with a Company match!
  • Jury Duty Leave
  • Bereavement Leave

  Some Key Areas of Responsibility for the Hotel Night Auditor include:

  • Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
  • Process additional administrative bookkeeping and accounting procedures as required
  • Prepare and distribute daily, weekly, and monthly reports to General Manager, department heads, and hotel management
  • Respond to inquiries, process reservations, and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required
  • Provide exceptional service to all hotel guests during their stay

  Requirements for the Hotel Night Auditor include:

  • High school diploma or equivalent GED
  • Some college preferred
  • Previous hotel front desk, hospitality, guest services, or night audit experience is preferred but not required
  • Requires a flexible schedule that allows for overnight shift hours
  • Must be computer proficient; experience with accounting or reservation software is a bonus
  • Excellent customer service and communication skills are require

  Applicants must be able to work weekends & holidays.

  Commonwealth Hotels was founded in 1986 and quickly became a superior hospitality management company with a world-class culture, sought after for our exceptional guest and associate satisfaction, market premiums, superior return on investment and a “Whatever It Takes” attitude. We are a leading franchisee of Marriott, Hilton, and Hyatt brands. Commonwealth Hotels, home office is in Covington, KY, and is led by industry executives who have worked together for more than 30 years and have over 100 years of combined experience with hotels and city clubs in all markets across the United States. Our Mission at Commonwealth Hotels is accomplished by providing quality Products and Services to our guests through Attention to Detail, Integrity, Pride, and Intensity in all we do. This allows us to develop a special relationship with our guests, associates, and owners, carving out our niche in the marketplace. These actions across the board result in superior sales and financial performance.

  As a Company, we believe the true success of our operation rests with the associates who bring life to the bricks and mortar. A great hotel or club is created by great people who perform their jobs to the best of their ability and are always friendly and helpful to guests. The attitude of all our associates is the mark that sets us apart from other management companies. As the property becomes known for its quality of service and the attitude of its associates, the opportunity for growth and security on the personal level is enhanced. A quality operation begets quality people, and this combination, in turn, yields satisfied guests.

  At Commonwealth Hotels, “We are an equal opportunity employer and value diversity. Employment is decided on qualifications, merit and business need.” EOE/Drug-Free Workplace

• About the company

  Commonwealth Hotels operates and manages a portfolio of premium national hospitality brands with an uncompromising focus on a superior guest experience.

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