NHS

Hotel Services Assistant


PayCompetitive
LocationMerthyr Tydfil/Wales
Employment typePart-Time

This job is now closed

  • Job Description

      Req#: H9110-25-1055?language=en&page=377&sort=publicationDateDesc

      Job summary

      To support the Facilities (Hotel Services) team in delivering Housekeeping and Catering services to the National Standards for these services in NHS Wales, HIW standard 5 and 9 and Organisational Standards. To assist in developing, maintaining and promoting the highest standards of service delivery and team working practices; and helping to maintain open, effective communication.

      English and/or Welsh speakers are equally welcome to apply

      We have available 5 fixed term vacancies with varying hours and shift patterns as follows for Hotel Services Assistant vacancies which have arisen at Prince Charles Hospital at Merthyr Tydfil.

      Main duties of the job

      Housekeeping Staff

      37.5 hour vacancy = 8am to 16.00pm, 5 shifts a week, Mon to Fri

      20 hour vacancy= 16.00 to 20.00 5 shifts per week, Mon to Fri

      19 hour vacancy = 4 days at 4 hours 9.00am to 13.00pm & 1 day 3 hours 9am to 12pm, Monday to Friday

      16 hour vacancy = 4 days at 3 hrs and 1 day at 4hrs, Monday to Friday

      25 hour vacancy = 5 days at 5hrs, Monday to Sunday rota

      The main duties of the post include the delivery of cleaning services at ward & Department level within Prince Charles Hospital. Flexibility is essential and the successful candidates will be expected to adapt to service pressures and modernization. Also the successful candidates would need to be flexible with regard to movement throughout all Health Board sites. The successful candidates must observe and maintain the highest standards of personal hygiene, confidentiality, courtesy and consideration to all patients and fellow employees.

      This post is monthly paid.

      Welsh Skills Desirable: This post is advertised as Welsh Desirable. This doesn't mean essential; whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing and selecting candidates. This isn't 'fluency', just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health.

      About us

      Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.

      We live by our core values:

      • We listen, learn and improve
      • We treat everyone with respect
      • We all work together as one team

      We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.

      Details

      Date posted

      16 July 2025

      Pay scheme

      Agenda for change

      Band

      Band 2

      Salary

      £23,970 a year per annum pro rata

      Contract

      Fixed term

      Duration

      12 months

      Working pattern

      Part-time

      Reference number

      110-EA105-0725

      Job locations

      Prince Charles Hospital

      Gurnos

      Merthyr Tydfil

      CF47 9DT


      Job description

      Job responsibilities

      You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

      Job description

      Job responsibilities

      You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

      Person Specification

      Experience

      Essential

      • Previous experience of cleaning and catering duties

      Desirable

      • Some experience of working within a hospital environment

      Skills

      Essential

      • Excellent customer care skills

      Desirable

      • Worked within a hotel services environment
      • Welsh language speaking/listening skills at Level 3 or above

      Qualification

      Essential

      • Able to demonstrate literacy, numerical and comprehension skills sufficient to be able to read and understand written instructions

      Desirable

      • NVQ level 1
      Person Specification

      Experience

      Essential

      • Previous experience of cleaning and catering duties

      Desirable

      • Some experience of working within a hospital environment

      Skills

      Essential

      • Excellent customer care skills

      Desirable

      • Worked within a hotel services environment
      • Welsh language speaking/listening skills at Level 3 or above

      Qualification

      Essential

      • Able to demonstrate literacy, numerical and comprehension skills sufficient to be able to read and understand written instructions

      Desirable

      • NVQ level 1

      Disclosure and Barring Service Check

      This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

      Certificate of Sponsorship

      Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

      From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

      Additional information

      Disclosure and Barring Service Check

      This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

      Certificate of Sponsorship

      Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

      From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

      Employer details

      Employer name

      Cwm Taf Morgannwg University Health Board

      Address

      Prince Charles Hospital

      Gurnos

      Merthyr Tydfil

      CF47 9DT


      Employer's website

      https://joinctm.wales/ (Opens in a new tab)

      Employer details

      Employer name

      Cwm Taf Morgannwg University Health Board

      Address

      Prince Charles Hospital

      Gurnos

      Merthyr Tydfil

      CF47 9DT


      Employer's website

      https://joinctm.wales/ (Opens in a new tab)

  • About the company

      National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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