• Job Description

  Req#: H9110-25-1144?language=en&page=131&sort=publicationDateDesc

  Job summary

  To support the Facilities (Hotel Services) team in delivering Housekeeping and Catering services to the National Standards for these services in NHS Wales, HIW standard 5 and 9 and Organisational Standards.

  To assist in developing, maintaining and promoting the highest standards of service delivery and team working practices; and helping to maintain open, effective communication.

  We have 1 x 24 hour job available for a Hotel Services Assistant position that have arisen at Prince Charles Hospital.

  Main duties of the job

  The successful candidate will be required to work within a restaurant environment and previous experience within this area of retail would be an asset.

  The main duties of the post include the delivery of catering service within our Coffee Shop at Prince Charles Hospital in accordance with departmental schedules and specifications and in line with all cleanliness and legislative requirements that govern the delivery of the Catering Service such as Food Safety Act 1990, Food Hygiene (Wales) Legislation 2006, Food Handling policies and procedures, COSHH and HACCP procedures.

  Flexibility is essential and the successful candidates will be expected to adapt to service pressures and modernization. Also the successful candidates would need to be flexible with regard to movement throughout all Health Board sites. The successful candidates must observe and maintain the highest standards of personal hygiene, confidentiality, courtesy and consideration to all patients and fellow employees.

  This post is monthly paid.

  Welsh Skills Desirable: This post is advertised as Welsh Desirable. This doesn't mean essential; whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing and selecting candidates. This isn't 'fluency', just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health.

  About us

  Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales's largest employers.

  Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.

  CTM's location offers the best of South Wales, just 20 minutes from Cardiff's vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.

  Our CTM 2030 Strategy--Our Health, Our Future--focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:

  o We listen, learn, and improve

  o We treat everyone with respect

  o We work together as one team

  CTM employees enjoy benefits including; a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.

  At CTM, you'll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.

  Details

  Date posted

  29 July 2025

  Pay scheme

  Agenda for change

  Band

  Band 2

  Salary

  £24,833 a year per annum pro rata

  Contract

  Permanent

  Working pattern

  Part-time

  Reference number

  110-EA114-0725

  Job locations

  Prince Charles Hopsital

  Y Gurnos

  Merthyr Tydfil

  CF47 9DT

  
  

  Job description

  Job responsibilities

  You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

  Job description

  Job responsibilities

  You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

  Person Specification

  Qualifications

  Essential

  • Able to demonstrate literacy, numerical and comprehension skills sufficient to be able to read and understand written instructions

  Desirable

  • NVQ level 1

  Skills

  Essential

  • Excellent customer care skills

  Desirable

  • Worked within a hotel services environment
  • Welsh language Speaking/Listening Skills Level 3/B2 or above

  Experience

  Essential

  • Previous experience of cleaning and catering duties

  Desirable

  • Some experience of working within a hospital environment

  Person Specification

  Qualifications

  Essential

  • Able to demonstrate literacy, numerical and comprehension skills sufficient to be able to read and understand written instructions

  Desirable

  • NVQ level 1

  Skills

  Essential

  • Excellent customer care skills

  Desirable

  • Worked within a hotel services environment
  • Welsh language Speaking/Listening Skills Level 3/B2 or above

  Experience

  Essential

  • Previous experience of cleaning and catering duties

  Desirable

  • Some experience of working within a hospital environment

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Additional information

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Employer details

  Employer name

  Cwm Taf Morgannwg University Health Board

  Address

  Prince Charles Hopsital

  Y Gurnos

  Merthyr Tydfil

  CF47 9DT

  
  

  Employer's website

  https://joinctm.wales/ (Opens in a new tab)

  Employer details

  Employer name

  Cwm Taf Morgannwg University Health Board

  Address

  Prince Charles Hopsital

  Y Gurnos

  Merthyr Tydfil

  CF47 9DT

  
  

  Employer's website

  https://joinctm.wales/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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