• Job Description

  Req#: C9203-25-0298?language=en&page=574&sort=publicationDateDesc

  Job summary

  Nicholas ward is a 27 bedded frailty unit.

  This is an exciting opportunity for a motivated, caring and proactive Housekeeper to work within our team, focusing on providing the highest standard of care for our patients and their families.

  Excellent organisational skills and good computer ability are essential in this role. You will work as part of a team providing care Monday - Friday.

  Main duties of the job

  To support nursing staff in the delivery and co-ordination of a busy medical environment and its requirements. The post holder will work part of the ward team ensuring a clean, safe and comfortable environment for the patients and relatives.

  About us

  Come and join a Trust rated Outstanding by the CQC. South Warwickshire NHS Foundation Trust have been rated as outstanding following our latest inspection by the CQC and we are recruiting new staff to come and help us improve even further.

  We provide services across Warwickshire and beyond ranging from Hospitals in Warwick, Stratford-Upon-Avon, Royal Leamington Spa and Shipston-on Stour to Community Services across the county. We are a progressive, expanding organisation with great ambition around improving quality, integrating pathways and delivering high levels of productivity.

  Our values can be summed up in one sentence. We are 'Trusted to provide safe, effective and compassionate care'. Throughout the recruitment process you will be asked to think about how you demonstrate these values and how they impact on your work. It doesn't matter what role you do, whether it is patient facing or not, we are all working in the same way with our values at the core.

  Details

  Date posted

  27 May 2025

  Pay scheme

  Agenda for change

  Band

  Band 2

  Salary

  £24,465 a year per annum

  Contract

  Permanent

  Working pattern

  Full-time

  Reference number

  203-EM681

  Job locations

  Warwick Hospital

  Lakin Road

  Warwick

  CV34 5BW

  
  

  Job description

  Job responsibilities

  Key Responsibilities

  Answering telephone queries in a polite and efficient manner.

  Delivering messages to appropriate staff and department.

  Maintaining all relevant information boards that the ward may have.

  When directed, arrange equipment or any other relevant support under the direction of the nursing team.

  To show own duties to new administration staff within the department.

  Communication

  Communication with others must be polite, professional and courteous with patients and their relatives/carers, with nursing staff and medical staff and the wider MDT team members.

  Communicate with other personnel within the multi-disciplinary teams and professional staff from other outside organisations.

  Maintaining Ward Stocks

  Ordering stationery and non-stock items when required.

  Monitoring computer and printing equipment and reporting any issues to supervisor.

  Ordering additional stock as and when requested.

  Miscellaneous

  Obtaining items from Pharmacy/Stores.

  Ensuring the ward office is kept generally tidy.

  Job description

  Job responsibilities

  Key Responsibilities

  Answering telephone queries in a polite and efficient manner.

  Delivering messages to appropriate staff and department.

  Maintaining all relevant information boards that the ward may have.

  When directed, arrange equipment or any other relevant support under the direction of the nursing team.

  To show own duties to new administration staff within the department.

  Communication

  Communication with others must be polite, professional and courteous with patients and their relatives/carers, with nursing staff and medical staff and the wider MDT team members.

  Communicate with other personnel within the multi-disciplinary teams and professional staff from other outside organisations.

  Maintaining Ward Stocks

  Ordering stationery and non-stock items when required.

  Monitoring computer and printing equipment and reporting any issues to supervisor.

  Ordering additional stock as and when requested.

  Miscellaneous

  Obtaining items from Pharmacy/Stores.

  Ensuring the ward office is kept generally tidy.

  Person Specification

  Qualifications

  Essential

  • Literacy and Numeracy Skills
  • 4 GCSEs or equivalent

  Desirable

  • IT Skills
  • Customer Care Course
  • Basic Food Hygiene

  Experience

  Essential

  • Experience in dealing with the general public

  Desirable

  • Clerical Experience
  • Previous experience of stock ordering
  • An understanding of the NHS

  Skills

  Essential

  • Awareness of patient confidentiality
  • Able to manager time effectively
  • Good communication and written skills
  • Awareness of housekeeping in a health care setting
  • Good organisational skills

  Personal Qualities

  Essential

  • Able to work as an effective team member
  • Able to express self clearly and confidently - verbal and written
  • Able to adapt to changing circumstances
  • Able to achieve personal objectives
  • Ability to work independently and prioritise workload

  Other

  Essential

  • Good attendance record
  • Able to change duties at short notice

  Desirable

  • Flexible - can work shifts and weekends
  • Aware of current NHS issues and priorities

  Person Specification

  Qualifications

  Essential

  • Literacy and Numeracy Skills
  • 4 GCSEs or equivalent

  Desirable

  • IT Skills
  • Customer Care Course
  • Basic Food Hygiene

  Experience

  Essential

  • Experience in dealing with the general public

  Desirable

  • Clerical Experience
  • Previous experience of stock ordering
  • An understanding of the NHS

  Skills

  Essential

  • Awareness of patient confidentiality
  • Able to manager time effectively
  • Good communication and written skills
  • Awareness of housekeeping in a health care setting
  • Good organisational skills

  Personal Qualities

  Essential

  • Able to work as an effective team member
  • Able to express self clearly and confidently - verbal and written
  • Able to adapt to changing circumstances
  • Able to achieve personal objectives
  • Ability to work independently and prioritise workload

  Other

  Essential

  • Good attendance record
  • Able to change duties at short notice

  Desirable

  • Flexible - can work shifts and weekends
  • Aware of current NHS issues and priorities

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Additional information

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Employer details

  Employer name

  South Warwickshire University NHS Foundation Trust

  Address

  Warwick Hospital

  Lakin Road

  Warwick

  CV34 5BW

  
  

  Employer's website

  https://www.swft.nhs.uk/ (Opens in a new tab)

  Employer details

  Employer name

  South Warwickshire University NHS Foundation Trust

  Address

  Warwick Hospital

  Lakin Road

  Warwick

  CV34 5BW

  
  

  Employer's website

  https://www.swft.nhs.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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