PM Hotel Group

Housekeeping Supervisor l Aloft Hotel Katy

New

PayCompetitive
LocationKaty/Texas
Employment typeFull-Time

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  • Job Description

      Req#: HOUSE016472

      Spanish Speaking Encouraged To Apply
      Only candidates with previous housekeeping leadership (houseperson/room inspector/supervisor/etc.) will be considered.

      Job Summary

      Assist in the operations of the housekeeping staff, promoting a safe environment and quality service to achieve maximum guest satisfaction, protection of assets and minimal expenses.

      Summary of Essential Job Functions

      • Inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, and health and sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.
      • Issue assignments to staff, reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation.
      • Issue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses.
      • Respond to guest requests, concerns and problems to ensure guest satisfaction.
      • Log items into the Lost & Found Log and answer inquires to maintain controls and ensure guest satisfaction.
      • Implement emergency training and procedures to ensure appropriate protection of the hotel, guests, staff and company assets.
      • Comply with attendance rules and be available to work on a regular basis.
      • Perform all duties related to the Houseperson role when necessary
      • Act as the closing supervisor when necessary
      • Perform any other job-related duties as assigned including cleaning rooms when necessary.

      Required Abilities

      • Must have the ability to communicate in English.
      • Self-starting personality with an even disposition.
      • Maintain a professional appearance and manner at all times.
      • Communicate well with guests.
      • Must be willing to “pitch-in” and help co- workers with their job duties and be a team player.
      • Ability to grasp, lift, carry or otherwise move materials weighing up to 100 lbs.
      • Ability to move throughout building, bend, stoop and reach to assist other staff members, i.e. room attendants, and housepersons to complete their individual tasks if situation demands.

      Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
      This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

  • About the company

      We know hotels. We’re innovators, entrepreneurs, curators, and collaborators. We’re inspired to create and driven to optimize performance.