• Job Description

  Req#: B9074-25-0053?language=en&page=794&sort=publicationDateDesc

  Job summary

  We are looking for a Full time supervisor to work Tuesday through to Saturday. Supervising and working alongside the team you will work a mixture of early ( 7am to 3 pm) shifts and late ( 11 am to 7 pm) shifts

  This is a varied and rewarding role and the team work alongside colleagues in department and ward areas to ensure the Hospital is a safe and clean environment

  Depending on start date, you may be paid on the 24/25 scales with backdated pay being processed once the new pay scales come in to effect.

  Please note we do NOT offer UKVI sponsorship, all applicants require right to work in the UK.

  Previous applicants need not to apply

  Main duties of the job

  You will provide day to day supervision and support to the team in order to provide a high quality and customer focused service. Provide ongoing and induction training to staff and ensure the team are following policy, guidance and work schedules.

  You will work alongside the other supervisors to ensure the rota is adequately covered both for planned and unexpected absences. when necessary working with the team in order to get the job done.

  You will ensure routine and ad hoc cleaning requests are met and that planned deep cleans take place. You will undertake audits to ensure high cleaning standards are maintained. You must be able to plan, motivate and be responsive to situations as they occur

  About us

  CSH Surrey are part of the NHS and are Surreys longest established NHS community services provider, so our employees get NHS pay and pensions, and also receive the Fringe High-Cost Allowance of 5%.

  Our staff enjoy excellent training and development opportunities, including the care certificate, apprenticeships, numeracy and literacy courses, access to the Nursing Associate programme, and a wide variety of management and leadership courses and programmes.

  We CARE about our staff though through our values of Compassion, Accountability, Respect and Excellence. Our active employee council called The Voice, elect employee representatives to ensure colleagues' voices are heard at Board level. CSH is a diverse organisation, if you are a passionate, person-focused individual then apply to join CSH Surrey today!

  We welcome candidates from all backgrounds who meet the essential criteria of the job you are applying for and if you require any reasonable adjustments, please contact the named individual for this advert, or our recruitment team.

  Details

  Date posted

  22 July 2025

  Pay scheme

  Agenda for change

  Band

  Band 3

  Salary

  £26,240 to £27,928 a year Plus 5% High Cost Area allowance per annum

  Contract

  Permanent

  Working pattern

  Full-time

  Reference number

  B9074-25-0053

  Job locations

  Woking Community Hospital

  Heathside Road

  Woking

  Surrey

  GU22 7HS

  
  

  Job description

  Job responsibilities

  Principal duties to include

  This list is intended to summarise key responsibilities and is not exhaustive.

  1. To provide effective supervision of Hotel Services staff, in order to deliver the cleaning service to the required standard. Ensure their welfare needs are being met

  2. Support Hotel Services Supervisor with the staff rotas, to ensure the service is adequately covered. Maintain staff records with regards to training, leave, sickness and ESR

  3. Ensure cleaning schedules are being followed and records accurately kept of cleaning undertaken, curtain changing, deep cleans, water flushing etc

  4. Make sure staff are wearing the correct uniform and using appropriate PPE in accordance with IPC guidelines and method statements

  5. Ensure cleaning chemicals are ordered, stored and correctly used in accordance with COSHH guidelines. Cleaning cupboards should be stocked, tidy and contain up to date method cards, risk assessments and COSHH folders. Monitor and control stock in the main store to agreed stock levels. Ensure no excessive ordering or stockpiling

  6. Audit cleaning standards using Micad audit tool. Undertake technical audits to make sure correct cleaning procedures, equipment and procedures are being used. Undertake face to face patient audits relating to cleaning and food.

  7. Work alongside staff to assist and support in the delivery of the cleaning service. This is a working supervisor position and there will be a requirement to work shifts at times of staff shortages.

  8. Provide induction training for new members of staff. Ensure team are compliant with statutory and mandatory training and support them if required with completing on line training. Maintain own training and attend courses and meetings relevant to the role

  9. Report any equipment failures, breakage or IT issues in accordance with local procedures

  10. Report any incidents on the Datix system

  11. Be able to deal in the first instance with any staff issues. Refer to Hotel Services Supervisor/ Hotel Services Manager as appropriate. Support the staff in development and assist with the annual appraisals

  12. Be very flexible in your approach. Step in and cover shifts within the housekeeping and wider Hotel Services team (catering and portering) to help with staffing shortfalls, if required.

  13. The role can be physically demanding, and staff will spend most of their shift walking or standing. Some lifting and handling of goods will be required as well as use of cleaning machine

  14. To act as advised in accordance with statutory regulations relating to Health and Safety, COSHH, Fire Safety, Manual Handling, Food Safety, Infection Control Policy and NHS Guidance.

  15. To attend training sessions and follow Department and Trust Policies and Procedures.

  16. To be able to communicate with service users regarding provision of service.

  Job description

  Job responsibilities

  Principal duties to include

  This list is intended to summarise key responsibilities and is not exhaustive.

  1. To provide effective supervision of Hotel Services staff, in order to deliver the cleaning service to the required standard. Ensure their welfare needs are being met

  2. Support Hotel Services Supervisor with the staff rotas, to ensure the service is adequately covered. Maintain staff records with regards to training, leave, sickness and ESR

  3. Ensure cleaning schedules are being followed and records accurately kept of cleaning undertaken, curtain changing, deep cleans, water flushing etc

  4. Make sure staff are wearing the correct uniform and using appropriate PPE in accordance with IPC guidelines and method statements

  5. Ensure cleaning chemicals are ordered, stored and correctly used in accordance with COSHH guidelines. Cleaning cupboards should be stocked, tidy and contain up to date method cards, risk assessments and COSHH folders. Monitor and control stock in the main store to agreed stock levels. Ensure no excessive ordering or stockpiling

  6. Audit cleaning standards using Micad audit tool. Undertake technical audits to make sure correct cleaning procedures, equipment and procedures are being used. Undertake face to face patient audits relating to cleaning and food.

  7. Work alongside staff to assist and support in the delivery of the cleaning service. This is a working supervisor position and there will be a requirement to work shifts at times of staff shortages.

  8. Provide induction training for new members of staff. Ensure team are compliant with statutory and mandatory training and support them if required with completing on line training. Maintain own training and attend courses and meetings relevant to the role

  9. Report any equipment failures, breakage or IT issues in accordance with local procedures

  10. Report any incidents on the Datix system

  11. Be able to deal in the first instance with any staff issues. Refer to Hotel Services Supervisor/ Hotel Services Manager as appropriate. Support the staff in development and assist with the annual appraisals

  12. Be very flexible in your approach. Step in and cover shifts within the housekeeping and wider Hotel Services team (catering and portering) to help with staffing shortfalls, if required.

  13. The role can be physically demanding, and staff will spend most of their shift walking or standing. Some lifting and handling of goods will be required as well as use of cleaning machine

  14. To act as advised in accordance with statutory regulations relating to Health and Safety, COSHH, Fire Safety, Manual Handling, Food Safety, Infection Control Policy and NHS Guidance.

  15. To attend training sessions and follow Department and Trust Policies and Procedures.

  16. To be able to communicate with service users regarding provision of service.

  Person Specification

  Qualifications

  Essential

  • GCSE level English , good basic numeracy.
  • Level 1 Food Hygiene Certificate

  Desirable

  • Level 2 Food Hygiene Certificate
  • NVQ level 2 Support Services

  Experience

  Essential

  • Experience of cleaning/domestic work in a healthcare environment
  • Can demonstrate leadership/supervisory experience
  • Knowledge of the correct use of cleaning chemicals/cleaning equipment & COSHH

  Desirable

  • Previous experience of working in a Healthcare setting

  Skills

  Essential

  • You must be able to communicate clearly and effectively in English
  • To be able to demonstrate experience in providing good customer service
  • You must be able to use a computer independently and be able to use email effectively, basic microsoft packages and organisational systems
  • You must be flexible and be able to motivate the team

  Person Specification

  Qualifications

  Essential

  • GCSE level English , good basic numeracy.
  • Level 1 Food Hygiene Certificate

  Desirable

  • Level 2 Food Hygiene Certificate
  • NVQ level 2 Support Services

  Experience

  Essential

  • Experience of cleaning/domestic work in a healthcare environment
  • Can demonstrate leadership/supervisory experience
  • Knowledge of the correct use of cleaning chemicals/cleaning equipment & COSHH

  Desirable

  • Previous experience of working in a Healthcare setting

  Skills

  Essential

  • You must be able to communicate clearly and effectively in English
  • To be able to demonstrate experience in providing good customer service
  • You must be able to use a computer independently and be able to use email effectively, basic microsoft packages and organisational systems
  • You must be flexible and be able to motivate the team

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  CSH Surrey

  Address

  Woking Community Hospital

  Heathside Road

  Woking

  Surrey

  GU22 7HS

  
  

  Employer's website

  https://www.cshsurrey.co.uk/about-us/about-csh-surrey (Opens in a new tab)

  Employer details

  Employer name

  CSH Surrey

  Address

  Woking Community Hospital

  Heathside Road

  Woking

  Surrey

  GU22 7HS

  
  

  Employer's website

  https://www.cshsurrey.co.uk/about-us/about-csh-surrey (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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