• Job Description

  Req#: 22912

  Wyndham Grand Manama is now seeking a Housekeeping Supervisor to join our team in Bahrain.

  Job Summary

  As the housekeeping supervisor, you will be supervising the Housekeeping associates in achieving the operational objectives of the property. The role consists on assisting the Head Housekeeper in assigning duties, inspecting and ensuring that the hotel’s facilities are maintained with exceptional standard of cleanliness and sanitary conditions meeting the hotel’s requirements.

  KEY RESPONSIBILITIES

  Main Duties

  • Supervises the housekeeping team and inspect guest rooms and common areas surround service areas.
  • Checks that the housekeeping equipment is in good working order, informing the Head Housekeeper of any anomalies.
  • Ensures that guest documentation in the rooms is complete and up to date.
  • Applies the hotel‘s procedure for handling lost property.
  • Respects guidelines on the use of cleaning products.
  • Is responsible for maintaining the cleaning of all rooms and common areas.
  • Attends guests request and complaints

  Other Duties

  • Assists the inventories stock every month to ensure adequate supplies
  • Prepares housekeeping associate job assignments.
  • Records data regarding work assignments, personal actions.
  • Performs cleaning duties in cases of emergencies or staff shortage.
  • Makes recommendations to improve service and ensure more efficient operation.
  • Attends daily meetings and receives special instructions from the Head Housekeeper.
  • Fills out report and hands over found articles to the lost and found department
  • Trains and assists housekeeping attendants and advises the Head housekeeper on their performances
  • Takes note of VIPs, ‘Do not disturb’, ‘Sleep out’, ‘double-lock rooms’ signs and take appropriate actions
  • Any other duties assigned by the Head Housekeeper

  SKILLS & COMPETENCIES

  • Understanding hotel operations
  • Effective communication
  • Planning for business
  • Supervising people
  • Supervising operations
  • Customer focus
  • Drive results

  EXPERIENCE, CERTIFICATION & EDUCATION

  • Diploma or vocational training in hospitality
  • A Minimum of two years’ experience as a Housekeeping Supervisor
  • Hotel experience is a plus

  COMPANY OVERVIEW:

  Wyndham Hotels & Resorts is the world’s largest hotel franchising company by the number of properties with approximately 9,100 hotels across over 95 countries on six continents. Through our network of more than 836,000 rooms appealing to the everyday traveler, Wyndham commands a leading presence in the hospitality industry. Headquartered in Parsippany, N.J. with offices around the world in London, Shanghai, Buenos Aires, Dubai and more, Wyndham employs more than 2,000 corporate team members worldwide who are dedicated to the Company’s mission of making hotel travel possible for all. Supporting thousands of franchisees and a growing global portfolio of 24 hotel brands—think household names like Wyndham, La Quinta, Ramada, Days Inn and Super 8—Wyndham team members are a widespread group of individuals with diverse interests and backgrounds. Our unique Count on Me culture, commitment to flexibility and core values of Integrity, Accountability, Inclusivity, Caring and Fun are just part of what continues to make Wyndham an award-winning best place to work.

  Job Location: Wyndham Grand Manama, Building 450, Road 4611, Block 346 Manama Seafront, Manama, Manama NA
  Employment Status: Full-time

  Employment Disclaimer

  In some locations around the world, Wyndham Hotels & Resorts manages hotel properties on behalf of a third party owner. At many of those properties, the Hotel owner is the actual employer, and Wyndham Hotels & Resorts performs recruiting and hiring functions on behalf of the owner. I understand and agree that, by applying through this site, I may be applying for a position with a company other than Wyndham Hotels & Resorts where Wyndham Hotels & Resorts is serving only as the recruiter and will not be my actual employer.

• About the company

  Wyndham Hotels & Resorts, Inc. is a hotel company based in Parsippany, New Jersey.

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