• Job Description

  Req#: 473977

  Who We Are:

  At CEA CAPA, we believe that studying and interning abroad is a transformative experience that goes beyond academics. By immersing oneself in a new culture and community, students gain valuable skills and perspectives that can shape their future. That's why we're committed to providing unparalleled academic, professional, and cultural experiences abroad, with a focus on student support every step of the way.

  A sense of belonging is fundamental to the mission, structure, and operations of CEA CAPA. We strive to provide a work environment that celebrates difference and is free of implicit and explicit bias. We seek to hire employees representing diversity in all forms and work to support all employees to achieve at the highest level. Employment is based on a person’s professional qualifications and competence.

  Your Role:

  The Housing Coordinator directs, supervises, and organizes the housing team, guaranteeing the quality and comfort of CEA CAPA accommodation. Negotiates housing contracts, controls, and supervises all housing logistics, and monitors the finances of the department. Thinks and implements strategies to expand the Housing Offer and services.

  What You’ll Do:

  Housing Management

  • Manages and supports a team of 3-4 people dedicated to offer top housing.
  • Monitors students’ enrollment numbers for upcoming sessions to anticipate future housing needs.
  • Establishes, monitors, and adheres to housing budgets.
  • Monitors housing cost (housing change fee, unexpected events, security issues, etc…)
  • Calculation of cost, payment requests and prioritization.
  • Responsible for searching for new housing vendors and negotiate conditions.
  • Housing contract writing, supervision of signing procedure.
  • Ensures the housing team provides top apartment maintenance service and student assistance.
  • Damages negotiation of incidental billing.
  • Leads housing vendors relationships and evaluation.
  • Gathers housing related statistics.
  • Competitive intelligence.

  Student Housing Support

  • Supervise the day-to-day attention to students housing needs.
  • Policy enforcement in escalated and non-escalated housing issues
  • Liaison with Student Affairs to solve issues related to housing matters.
  • Responsible for updating relevant housing cases in SalesForce
  • Apartment visits control when deemed appropriate (maintenance of apartments, follow up visits, assist students with appliances and carry check-ins and check-outs)
  • Assist in airport pick up, orientation and participate actively during transfer to housing.
  • Will be part of the On-call Service Rota
  • On occasions will accompany students during cultural activities and excursions

  What Makes a Great Candidate:

  • University Degree
  • Fluency in spoken and written English & Spanish.
  • Previous experience leading teams.
  • Experience in the Barcelona Real State Matrix
  • Excellent administration and communication skills
  • Previous experience working in accommodation.
  • Previous experience working in customer service.
  • Mature, resourceful, outgoing, and assertive.
  • Proactive, flexible, and able to work under pressure.
  • Responsive team player.
  • Solid IT and organizational skills.
  • Knowledge of the city and its cultural/leisure offer.
  • Personal experience studying/living abroad.
  • Experience working in an international environment (with US college students preferred).
  • Must be legally authorized to work in Spain.

  We believe great talent comes in many forms and that there is no one size fits all in hiring. If you feel you may be a great fit for this role but do not check all of the boxes, we encourage you to apply and show us why you're the right candidate for this position.

  
  

  Competitive salary, based upon experience and qualifications.

  Interested please send CV and presentation letter to: salias@ceacapa.com

  Our commitment to creating a sense of belonging means we welcome individuals of all abilities, ages, citizenships, educations, ethnicities, family statuses, gender identities, genders, genetic information, languages, marital status, military experiences, political views, pregnancy, races, religions, sexes, sexual orientations, socioeconomic statuses, and work experiences and therefore we encourage applicants from diverse lived experiences to apply.

• About the company

  CEA is a leading global education provider with nine campuses worldwide and 32 additional partner programs located throughout Eastern and Western Europe, Central America, South America and Africa. CEA students acquire an international higher learning experience while completing academically rigorous courses designed to create global leaders in the 21st century.

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