Education and Work Experience:

• High School Education/GED or equivalent: Preferred
• Associate’s Degree in social work or equivalent combination of education/related experience: Preferred
• Five years' related experience: Preferred
• Two years' experience in homelessness coordination of care: Preferred

Essential Functions:

• Establishes trusting relationships with clients and their families while providing support and encouragement. Helps clients set personal goals and attend appointments. Follows-up with clients via phone calls, home visits and frequents other settings where clients can be found. Conducts comprehensive assessments to identify clients’ needs and barriers and determines appropriate permanent housing interventions and service needs. Develops, implements and updates individualized housing support plans and crisis plans to address the identified needs and barriers. Advocates for and connects clients to support services such as physical health, mental health, substance use treatment services, community resources, welfare, and transportation services.
• Identifies housing opportunities by networking with local landlords and property management companies. Attends landlord associations, real estate industry, and networking events. Coordinates with the local housing authorities, and housing and homeless service providers. Conducts landlord engagement activities. Maintains a database of local resources including landlords and properties and the relevant selection criteria they utilize. Educates clients in their search for housing such as identifying housing, filling out rental applications, interpreting leases, understanding tenant right and responsibilities, and communicating effectively with landlords. Provides independent living and life skills education needed to sustain permanent housing. Facilitates placement in appropriate shelters, programs or permanent housing settings by securing required documentation, identifying and securing housing resources, obtaining and completing housing applications, matching rental subsidy resources to members. Conducts unit habitability inspections. Coordinates move-ins and ensures reasonable accommodations are provided.
• Attends meetings and trainings and maintains communication with supervisors, homeless service providers, landlords and housing providers about the clients’ outcomes, successes, and challenges. Serves as the primary point of contact for landlords’ concerns and complaints. Composes correspondence, reports, briefings, written summaries, and supporting documentation. Maintains an organized system of records, files, reports, and other documents.
• Collects data on housing outcomes and maintains timely and accurate documentation of service delivery and participant’s progress in the Homeless Management Information System (HMIS) and in patients’ Electronic Medical Record (EMR).
• Addresses issues and provides early interventions for behaviors that may jeopardize housing. Mediate disputes between tenants, landlords and/or neighbors.
• Performs other job-related duties as assigned.

Organizational Requirements:

Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply.

Adventist Health participates in E-Verify. Visit https://adventisthealth.org/careers/everify/ for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.