• Job Description

  Req#: HRCOO003532

  SUMMARY:

  Responsible for coordination of the reception area traffic flow by greeting guests, notifying departments of visitors, and receiving calls. Provides administrative support to the department, including scheduling, recordkeeping, and preparing and maintaining department materials.

  ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

  • Maintains reception area during regular office hours.
  • Answers phones, receives and routes incoming messages and inquires.
  • Gives information to callers or routes calls to appropriate department.
  • Checks all individuals’ security clearance upon entering the administrative offices.
  • Assists employees in the completion of paperwork and forms. Routes the paperwork to the appropriate department.
  • Provides computer skills and typing assessments to job applicants as assigned.
  • Orders supplies for the department and tracks orders until received.
  • Provides support for setting up meetings which may include the following: coordinating meetings, scheduling conference rooms, and obtaining audio/visual equipment and refreshments.
  • Performs administrative tasks, which include, but are not limited to: record keeping, scheduling, inventory of supplies, internal and external communication, organization and maintenance of files, monthly reports, and other clerical-related requests.
  • Maintains the confidentiality of applicant, employee and departmental information.
  • Assists with special projects as assigned.

  The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.

  Promotes the following within the department and among all employees:

  • Creates an atmosphere of fun for all casino guests.
  • Encourages mutual respect, dignity and integrity with all employees, by setting positive examples at all times.

  QUALIFICATION REQUIREMENTS:

  To perform this job successfully, an employee must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  EDUCATION and/or EXPERIENCE:

  High school diploma or general education degree (GED) preferred. Ability to interact positively with people is required.

  SPECIAL QUALIFICATIONS:

  Must possess effective communication and organizational skills. Must be computer literate with proficiency in Word and Microsoft Excel.

  This position requires a Level 4 Gaming License.

  LANGUAGE SKILLS:

  Ability to read, analyze, and interpret documents, such as safety rules, operating and maintenance instructions and procedure manuals. Some analytical ability is required in order to summarize data for reports and find solutions to various administrative problems. Ability to write routine reports and correspondence.

  MATHEMATICAL SKILLS:

  Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to prepare and interpret graphs.

  REASONING ABILITY:

  Ability to apply common sense reasoning to a variety of situations.

  PHYSICAL DEMANDS:

  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  While performing the duties of this job, the employee is regularly required to talk or listen. The employee is occasionally required to stand, walk, sit, use hands to finger, handle or feel objects, and reach with hands and arms.

  The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

  WORK ENVIRONMENT:

  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  The noise level in the work environment is usually moderate. A casino environment is typically smoky.

  Equal Opportunity Employer
  This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

• About the company

  The Four Winds Casinos are a set of casinos located in the states of Indiana and Michigan in the United States.

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