• Job Description

  Req#: 25019478

  All the benefits and perks you need for you and your family:

  • Benefits from Day One
  • Paid Time Off from Day One
  • Career Development
  • Whole Person Wellbeing Resources
  • Mental Health Resources and Support

  Our promise to you:

  Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

  Schedule: Full Time

  Shift : Monday – Friday

  Location: 893 Hope Way Altamonte Springs, FL 32714

  The role you’ll contribute:

  The Employee Benefits Specialist is an individual contributor supporting AdventHealth’s employee benefits administration functions. The Benefits Specialist acts as a subject matter expert (SME) in the benefit plans offered to the AHS employee population, and liaises with benefit vendors on behalf of employees. The Benefits Specialist processes benefit documents and oversees approval workflows for benefit-related changes, including enrollments, terminations and post-employment benefit offerings. The Benefits Specialist also researches, analyzes and resolves benefit-related issues on behalf of AdventHealth employees and provides guidance to employees on their health and welfare benefits. The Benefits Specialist is responsible for staying up to date on applicable legal and regulatory changes, updates to internal policy and processes, and new system functionality.

  The value you’ll bring to the team:

  • Support and demonstrate the Team Excellence Guidelines and customer service expectations
  • Act as a subject matter expert in the management of benefit documents, workflows and employee inquiries as it relates to employee benefits, including group health plans, ancillary plans, paid days off, grandfathered paid leave plans and retirement options
  • Provide guidance on benefit plan information to employees and dependents, including, but not limited to, new hire enrollment, open enrollment, continuation of coverage information, evidence of insurability applications, death claims and government required notices and compliance documents
  • Maintain a broad knowledge of company policies, benefit plan documents and legal and regulatory updates as it relates to employee benefits and group health and welfare plans
  • Apply documented procedures, policies and other reference materials to accurately resolve employee inquiries, utilizing sound judgment
  • Liaise and maintain appropriate relationships with benefit vendor representatives, corporate Benefits team members, internal Shared Services and HRIS teams, and facility level HRBP’s as applicable
  • Ensure AdventHealth compliance with HIPAA, maintaining employee privacy where appropriate, including confidentiality and protection of sensitive information
  • Analyze enrollment reports and issues, performing appropriate troubleshooting actions as needed in the HCM software
  • Process benefit plan enrollments and terminations in compliance with AdventHealth policy, IRS section 125 guidelines and benefit plan documents
  • Process all ACA related offers of medical coverage; update employees upon coverage termination
  • Calculate and produce invoices for unpaid leaves of absences and manage benefit changes for employees on an unpaid leave, including FMLA, medical, personal, educational, military and immigration types of leaves; stay abreast on FMLA policy and legal requirements regarding benefit maintenance during periods of protected leave
  • Manage the accurate and timely updates of all benefit-related premium adjustments in Payroll and respond to payroll inquiries as it relates to benefits and retirement deductions; review and reconcile arrears and recycle reports from payroll
  • Track, investigate, update, and close cases within the case management tool; answer phone calls and respond to emails within established service-level agreement timelines
  • Create and implement standard operating procedures for the position
  • Meet professional obligations through efficient work habits such as, honoring work schedules, meeting deadlines, and coordinating resources in an effective and timely manner

  The expertise and experience you’ll need to succeed:

  EDUCATION AND EXPERIENCE REQUIRED:

  • Two years’ experience in support of employer-sponsored group health and welfare programs in a Human Resources team environment
  • Knowledge and understanding of general benefits administration, including common state and federal regulations surrounding FMLA, HIPAA, PPACA (ACA), ERISA and IRS regulations
  • Ability to collect and evaluate data relating to group health insurance and retirement benefits; Ability to research and analyze information and make sound decisions
  • Skilled in understanding and applying applicable rules, regulations, policies, and procedures relating to group health insurance and retirement benefits
  • Good communication skills, both verbally and in writing
  • Skilled in providing quality customer service, including the ability to listen and understand information being presented, as well as the ability to deescalate issues and resolve complaints with “win-win” solutions whenever possible
  • Demonstrated ability to collaborate and work with a diverse group of people to meet goals and objectives
  • Strong organizational skills, including the ability to prioritize and manage multiple projects while adhering to service-level agreements and other tight deadlines
  • Proficient in Microsoft Office Suite

  EDUCATION AND EXPERIENCE PREFERRED:

  • Bachelor’s Degree
  • Human Capital Management (HCM) experience, specifically PeopleSoft

• About the company

  AdventHealth is a Seventh-day Adventist non-profit health care system headquartered in Altamonte Springs, Florida, that operates facilities in 9 states across the United States.

Notice