• Job Description

  Req#: 50d1bda5-ec3b-4aec-9e54-5d7ffb2f6e21

  Insomnia Cookies is on a journey to become the most imaginative sweet indulgence brand in the world. As we grow our company and community of Insomniacs, we are actively seeking a passionate and diligent HR Generalist who thrives in a fast-paced environment to join our expanding People team! Based out of our Philadelphia Support Center and reporting directly to the People Manager, the HR Generalist will be responsible for providing human resources support to our growing team of Insomniacs in our 260+ national field locations and support center. This is a true Generalist role. You will oversee core HR functions while providing excellent customer service and a fantastic employee experience. There will be both administrative and strategic responsibilities that will provide foundational support to our most important asset - our Insomniacs!

  
  

  Sweet Position Perks:

  • A competitive base salary plus annual bonus compensation package

  • Enrollment in our Cookie Jar deferred compensation program

  • Excellent comprehensive benefits coverage that includes medical, dental, vision, prescription plans and pet insurance

  • 401K with a contribution match

  • 3 weeks paid vacation, 5 days of paid sick time off and 2 paid Insomnia Cookies personal wellness days

  • Company cell phone and laptop

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  Responsibilities:

  • Address employee relations issues: conduct timely investigations, prepare documentation, and make appropriate recommendations.
  • Work with organizational leaders to help enforce policies, procedures, and practices on Human Resources matters.
  • Assist with implementation of employee feedback surveys and help create strategies to cultivate a culture of employee engagement based on that feedback.
  • Provide advice and counsel to optimize employee engagement, team development, and organization effectiveness.
  • Oversee compliance requirements. Assist with staying up to date on changes in employment law, legal requirements, and reporting regulations.
  • Conduct training for supervisors and managers on a wide variety of topics.
  • Manage the Performance Management and annual review program.
  • Support leaders with onboarding and offboarding activities; new employee training, stay interviews, exit interviews, etc.
  • Run reports and gather data for reporting purposes
  • Main point of contact for leaves of absence, FMLA, worker’s compensation.
  • Assist in development and implementation of human resource policies.
  • Exercises a high degree of confidentiality with sensitive information
  • Support benefits administration (including annual enrollment, communication, and overall support to employees).
  • Assists or prepares correspondence to be distributed to the field as requested.
  • Support the People Team with cross department collaboration by implementing special projects and programs as needed
  • Provide administrative support to HR Director, as needed

  
  

  Qualifications:

  • Minimum of three (3) years’ experience in a Human Resource Generalist position.
  • Bachelor's degree in Human Resources or related field
  • Broad knowledge of training and development, employee relations, performance management, and organizational planning.
  • Proficient in fair work week, federal, state, and local employment laws and regulations and FMLA/ADA experience.
  • Results oriented with ability to effectively manage projects and tight deadlines
  • Exercises a high degree of confidentiality with sensitive information
  • Outstanding interpersonal skills, with a coaching and consultative approach to problem solving
  • High performance professional and independent self-starter with excellent organizational and prioritizing skills with the initiative to seek challenges and strive for continuous improvement
  • Strong desire to work as a team with a result driven approach
  • The ability to excel in a fast paced, progressive environment with minimal supervision
  • Flexibility with work schedule and ability to travel based on business needs
  • Excellent computer proficiency along with exceptional written and verbal communication skills.

  
  

  Preferred Qualifications:

  • PHR Certification
  • Training and facilitation background
  • Prior experience in retail, hospitality and food and beverage organization

  
  

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  About us:

  Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so. many. cookies. later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia’s warm, delicious delivery all day and late into the night. With an expanding footprint of over 270 stores globally, an experiential, “sweet-easy” concept as the brand’s flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What’s Possible"!

• About the company

  Warm. Delicious. Delivered. Insomnia Cookies specializes in delivering warm, delicious cookies right to your door - daily until 3 AM.

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