• Job Description

  Req#: JR-38062

  City/State

  Norfolk, VA

  Overview

  Work Shift

  First (Days) (United States of America)

  Sentara is hiring an HR Representative for the HR Solutions Team!

  This position is a Flexi/PRN status with flexible work hours and is fully remote. 15-20 hours per week, up to 40 hours per week as needed.

  Remote opportunities are available in the following states: Alabama, Delaware, Florida, Georgia, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, West Virginia, Wisconsin, Wyoming

  Required Qualifications:

  • Minimum 1-year experience in Human Resources and/or customer support experience with an Associate or Bachelor's Degree
  • Minimum 3 or more years of Human Resources experience and/or customer support instead of a degree
  • Basic knowledge of HR Solutions

  Preferred Qualifications:

  • Bachelors Degree

  Primary responsibilities include:

  • Delivers service professionally and efficiently, providing prompt assistance while managing expectations to achieve high levels of customer satisfaction
  • Provides real-time, accurate, and comprehensive responses to telephone and written inquiries regarding general HR-related issues, policies, procedures, and processes
  • Escalates complex issues, where applicable
  • Processes employee-related transactions accurately based on research, employee-specific information, and process guidelines
  • Maintains appropriate documentation and records for HR-related cases in the HR Help Desk

  Sentara Healthcare offers employees comprehensive health care and retirement benefits designed with you and your family's well-being in mind. Our benefits packages are designed to change with you by meeting your needs now and anticipating what comes next. You have a variety of options for medical, dental, and vision insurance, life insurance, disability and voluntary benefits as well as Paid Time Off in the form of sick time, vacation time, and paid parental leave. Team Members have the opportunity to earn an annual flat amount Bonus payment if the established system and employee eligibility criteria are met.

  For applicants within Washington State, the following hiring range will be applied: $16.80-25.96/hr.

  Keywords: Indeed, Monster, Human Resources, HR Rep, Human Resource Representative , #LinkedIn, onboarding, recruiting, payroll, compensation, benefits, administrative assistant, Workday, HRIS, ATS, remote, policies, procedures, help desk

  Job Summary

  Delivers service in a professional and efficient manner, providing prompt assistance while managing expectations to achieve high levels of customer satisfaction.
  
  Provides real-time, accurate and comprehensive responses to telephone and written inquiries regarding general HR-related issues, policies, procedures and processes.
  
  Escalates complex issues, where applicable.
  
  Processes employee related transactions accurately based on research, employee-specific information and process guidelines.
  
  Maintains appropriate documentation and records for HR-related cases in HR Help Desk.
  
  Bachelors Degree Preferred.
  Bachelors or Associates Degree requires 1 or more years of Human Resources and/or customer support experience.
  No degree requires 3 or more years of Human Resources experience and/or customer support.
  Basic knowledge of HR Solutions.

  Qualifications:

  ALD - Associate's Level Degree

  Human Resources

  Skills

  Active Listening, Communication, Microsoft Excel, Microsoft Word, Service Orientation, Social Perceptiveness

  Sentara Healthcare prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

  Per Clinical Laboratory Improvement Amendments (CLIA), some clinical environments require proof of education; these regulations are posted at ecfr.gov for further information. In an effort to expedite this verification requirement, we encourage you to upload your diploma or transcript at time of application.

  
  In support of our mission “to improve health every day,” this is a tobacco-free environment.

• About the company

  Sentara Healthcare is a not-for-profit healthcare organization serving Virginia and northeastern North Carolina.

Notice