Newton-Wellesley Hospital(NWH)
HR Support Center Representative I
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Job Description
- Req#: RQ4025831
Employer Industry: Healthcare and Human Resources
Why consider this job opportunity:
- Remote work flexibility, allowing you to work from anywhere
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment focused on employee satisfaction
- Chance to contribute to exceptional patient care and community service
- Competitive salary with comprehensive benefits package
What to Expect (Job Responsibilities):
- Serve as the primary point of contact for HR-related inquiries from employees and managers via calls, emails, and other communication methods
- Update and maintain employee records in the Human Resources Information System (HRIS) accurately and confidentially
- Provide assistance on HR processes including onboarding, employee relations, and benefits enrollment
- Investigate and resolve HR-related issues such as payroll discrepancies and benefits inquiries
- Maintain organized documentation of employee inquiries and resolutions
What is Required (Qualifications):
- High School Diploma or equivalent required; experience may be accepted in lieu of a degree
- 1-2 years of customer service or call center experience required
- Basic knowledge of HR policies and procedures is beneficial
- Strong written and verbal communication skills
- Proficient in Microsoft Office and HRIS or similar systems
How to Stand Out (Preferred Qualifications):
- 0-1 year of Human Resources experience preferred
- Demonstrated problem-solving skills in a fast-paced environment
- Excellent customer service and interpersonal skills
#Healthcare #HumanResources #RemoteWork #CareerAdvancement #CustomerService
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