The University of Auckland

Hub Adviser


PayCompetitive
LocationAuckland/Auckland
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: REF23984W

      Company Description

      Waipapa Taumata Rau | The University of Auckland

      The University of Auckland is New Zealand’s leading University. With over 6000 academic and professional staff supporting over 46,000 students, we are one of NZ’s largest employers. We have eight academic faculties and 11 service divisions creating a diverse, dynamic and complex organisational culture that demands excellence.

      The University Library is committed to providing quality library and information services to support and enhance the teaching, learning, research, scholarship and creative work of the University.

      Job Description

      Te Whiwhinga mahi | The opportunity

      Te Tumu Herenga | Libraries and Learning Services is looking for an exceptional person to join our team in the City Campus Student Hub. There are Student Hubs across our campuses, and they are the physical gateway to the University providing a welcoming, friendly, and mana-enhancing support and advice service for future and current students.

      The Shift details are below:

      Permanent role: Monday – Friday 8am – 4pm

      We deliver a convenient and unified experience through the one-stop-shop provision of mainly in-person services across all areas of being a student, supported by extended operating hours and cross-trained team members. Our services include guidance and advice on being a student, navigating the University, exploring study options, applying, programmes and courses, progression support and planning, learning support and information, Library and IT student services, and wellbeing, engagement, and employability services.

      The salary range for this role is $58,300 - $72,700 per annum depending on experience and qualifications.

      For more detailed information, please refer to the Position Description.

      He kōrero mōu | About you

      We are looking for someone who can bring energy, passion, and motivation to the role and the team, be comfortable with working in an environment of change and agility, and champion continuous improvement. If you are excited by working in a Student Hub, can manage a variety of work simultaneously, are highly organised, a strong team player, is a self-starter and problem solver, can see the big picture but not forget the detail, have proven effective communication skills and experience working with a diverse range of customers, you can understand student needs and equity, and have strong stakeholder management skills then we want to hear from you!

      Ngā āhuatanga kei a mātou | What we offer

      The University of Auckland is New Zealand's leading University and maintains significant computational, laboratory, and analytic facilities. Auckland is frequently rated as one of the world's most liveable cities.

      The University is committed to providing an excellent working environment through the following:

      • Flexible employment practices (including working from home and flexible hours)
      • Up to 6.75% company superannuation scheme
      • A competitive salary with five weeks' annual leave

      In addition, we also offer career development programs, discounted car parking, a generous parental leave allowance, childcare, and other discounts on internal and external services.

      For more information, please visit Staff Benefits.

      Me pēhea te tuku tono | How to apply

      Applications must be submitted online by the closing date of 17/2/2024 to be considered. Please include your cover letter and CV highlighting how you can meet the above mentioned skills and experiences.

      Please note that we may close the advert earlier if we find a suitable candidate.

      Please reach out to Kelly Dufus - k.duffus@auckland.ac.nz for a confidential conversation. Please note we are happy to answer your questions, but we do not accept applications by email.

      Additional Information

      Equity

      The University is committed to meeting its obligations under the Treaty of Waitangi and achieving equity outcomes for staff and students in a safe, inclusive, and equitable environment. For further information on services for Māori, Pacific, women, LGBTQIATakatāpu iMVPFAFF+, people with disabilities, parenting support, flexible work and other personal circumstances go to www.equity.auckland.ac.nz

      The University is committed to providing a safe, inclusive, and equitable environment where everyone can thrive. For further information see Te Ara Tautika | the Equity Policy and visit www.equity.auckland.ac.nz

  • About the company

      The University of Auckland is a public research university based in Auckland, New Zealand.

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